Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there are still a problem please remove the theme and reinstall the theme via FTP.

Let me know how is works!
Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there are still a problem please remove the theme and reinstall the theme via FTP.

Let me know how is works!
Thank you!

Hi,

You can send us an email at contact@tagdiv.com . Include a link to this topic in the email.

Thanks

Hi,

For background color please check this topic -> https://forum.tagdiv.com/topic/header-problem/
Please check the settings for related articles -> https://forum.tagdiv.com/related-articles/

The tagDiv Composer was made to build pages and edit templates, not create content for posts, just template for posts, pages, categories…

Thank you!

Hi,

Please check this topic -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Thank you!

Hi,

For pages you can try this custom css
.page .td-page-content .bookmark ul li a{
color: white;
background: #6fa82f;
padding: 2px 5px
}

Thanks.

Hi,

First please make sure that you clear all cache after you make the changes for full width.

If this is not apply on your live website, please check this similar topic for full width: -> https://forum.tagdiv.com/topic/increase-the-width-of-the-articles/

For mobile theme please check this topic -> https://forum.tagdiv.com/topic/some-pages-dont-work-on-mobile-devices/

Hope this will help you!
Thank you!

Hi,

Please go in Plugins, delete and the tagDiv Cloud Library -> https://www.screencast.com/t/NVCJKe12y2P after that go in Newspaper>Plugins and install the tagDiv Cloud Library -> https://www.screencast.com/t/t70Kpdpu -> https://www.screencast.com/t/LDVsc5DpE

Hope this will help you!
Thanks.

Hi,

We do not negate that there can be some problems, but we can not recreate it on our installs to see what caused this problem, we’ll need to investigate this problem on some websites that have this problem; please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. Include a link to this topic in the email.

Also in new update v9.7.1 we tried to fix as many problems we could.

@Onofriomarcomancini If you need a refund, you can make a request here and we will provide it: https://themeforest.net/refund_requests/new

Thank you!

Hi,

Unfortunately this plugin is not on our tested list -> https://www.screencast.com/t/cmPkh9jba4sZ and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
If you want to use this plugin you’ll need to test it yourself.

Thank you for your understanding!

Hi,

You can use the header manager and set a header without ads on homepage, in this way you’ll not need to change the code in theme files after each update.

Thank you!

Hi,

These words can be change from Theme panel>Translates -> https://www.screencast.com/t/HOllMeYm -> https://www.screencast.com/t/tugFC37Fh0C -> https://www.screencast.com/t/vuAFv2B6yX

Thank you!

Hi,

That is happen because first is load the style from theme files, only after that is load the style from theme panel, what you can do is to set the css in theme files -> https://www.screencast.com/t/sKt8qi631m wp-content/themes/Newspaper/style.css or you can set the code in Theme panel>Analytics/JS Codes ->https://www.screencast.com/t/htFOQ1yUpegD in header
<style>
.td-main-page-wrap {
padding-top: 0;
margin-top: 48px;
}
.td-post-template-4 .td-post-title ,.td-pb-row, .td-container-wrap {
background-color: #f7f7f7;
}
</style>
-> https://www.screencast.com/t/ETkRifNIqOiA

Hope this will help you!
Thank you!

Hello,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.

Sorry for the inconvenience and thank you for understanding.

Hi,

If you want to change the link for users when those will login -> https://www.screencast.com/t/u7GOXfg00 you’ll need to make those changes in wp-content/plugins/td-composer/legacy/Newspaper/parts/header/td-login-modal.php -> https://www.screencast.com/t/utf3oqto92M

Thank you!

Hi,

Unfortunately the theme do not have an option to can change the image like that, you can achieve this using custom code.
Or you can achieve something similar if you are using Flex blocks, those have more options.
Also your example is more like a RTL language.

Thank you for your understanding!

Hi,

Please make update to Newspaper v9.7.1 if the message is still there, go in Plugins and delete the tagDiv Mobile Theme https://www.screencast.com/t/scIuvsPNbV after that go in Newspaper>Plugins and update the tagDiv Mobile theme and activate it https://www.screencast.com/t/54HcBdG8p ( if you need it ).

Hope this will help you!
Thanks.

Hi,

If you still need the Newspaper v9.1 you can send us an email at contact@tagdiv.com and will provide you that version.

Thank you!

Hi,

I do not quite understand, were do you set the code in post or in theme files ?

Thank you!

Hi,

I checked your website and the Related Articles are working normally -> https://www.screencast.com/t/TcWEb8y9

Please make sure that you clear all cache and try again.

Thank you!

Hi,

You can try this custom css
.td-header-wrap .td-container {
padding-left: 0px;
}
https://www.screencast.com/t/gljLukuuvaB
you need to set the code in Newspaper>Theme panel>Mobile theme>Custom code>Css

Thank you!

Hi,

This is usually from lazy load, please check our documentation for Cloudflare (CDN) -> https://forum.tagdiv.com/cloudflare-cdn/
Also please deactivate all non theme plugins, clear all cache and try again, is possible to have some plugins that use lazyload or may it is a plugin conflict.

If the problem is still there please provide me a link were I can inspect this problem.

Thank you!

Hi,

Please provide me a link were I can inspect this problem, in this way I’ll be able to provide you the right answer.

Thank you for your understanding!

Hi,

Please set this custom css in Newspaper>theme panel>Custom code>Advance css in phone section
https://www.screencast.com/t/CVdg3U9bzxix
.author-box-wrap .avatar {
margin: 0 auto;
}

Hope this will help you!
Thank you!

Hi,

I made some test and indeed the text for alt logo is not working, will try to fix this for the coming update.

Thank you for your understanding!