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Calin
tagDiv Staff

Hi,

I have a suggestion. There is a code here in this guide at the bottom – https://forum.tagdiv.com/requirements-for-newspaper/ -> https://prnt.sc/TmC5DyBs-fRf. Please enter that code in the .htaccess file at the end. It can be done using the file manager from cPanel. That code should fix the problem.

Let me know the results.

Calin
tagDiv Staff

Hi,
Please check the settings and make sure that the settings are set as in my screenshot – https://i.imgur.com/Bvut7Ah.jpeg. This should resolve the problem.
Thank you!

Calin
tagDiv Staff

Hi,
This can be added in the menu section using tagDiv Composerhttps://i.imgur.com/hesza2N.pnghttps://i.imgur.com/ou9nE1K.pnghttps://i.imgur.com/Utpl8Dp.png
Thank you!

Calin
tagDiv Staff

Hi,
For that add this extra css:
.td-header-template-wrap { display: grid; }
.td-header-desktop-wrap { order: 1; }
.td-header-mobile-wrap { order: 2; }

Thank you!

Calin
tagDiv Staff

Hi,
If you want the Solutions to no longer be a page, then you can change it in the menu, replace the page with a “Custom link” and set for the link “#” – https://i.imgur.com/nZ1mZDL.png
Thank you!

Calin
tagDiv Staff

Hi,
This is because you are using an old theme version. Please make a full backup and update wordpress and the theme with the theme plugins to the latest version https://forum.tagdiv.com/how-to-update-the-theme-2/
After that the problem should be resolved.
Thank you!

Calin
tagDiv Staff

Hi,
You need to create a sidebar using widgets. This can be done from Appearance> widgets and set the widget elements in the Newsmag default sidebar.https://i.imgur.com/wFQwty8.png
Thank you!

Calin
tagDiv Staff

Hi,
It will be need to add some content to your pages so the pages of the website will have some content and the footer will not be right under the header. The website is not only this https://i.imgur.com/rQ3xTHY.png, so there is no place where the menu can be extended to be displayed. On the homepage, where there is content, the menu is coming over the content.
Thank you!

Calin
tagDiv Staff

Hi,
Please try this custom css:
.td-header-desktop-wrap {
display: block;
}

.td-header-desktop-wrap .tdc_zone .tdc-row {
display: none;
}
.td-header-desktop-wrap .tdc_zone #tdi_17.tdc-row {
display: block;
}

Can the CSS be set in the theme panel > custom code> advance css > phone – https://i.imgur.com/r2gFvDQ.png

Calin
tagDiv Staff

Hi,
Please replace the current tagdiv composer plugin with the one from below:
https://cdn.tagdiv.com/wp-content/uploads/2025/05/td-composer.zip
I hope this will resolve the problem.
Thank you!

Calin
tagDiv Staff

Hi,
It’s possible that this is how it’s intended to work, but we can’t say for sure since we’ve never tested Termly with our theme. There may be compatibility issues.
Thank you!

Calin
tagDiv Staff

Hi,

I have a suggestion for this: Assign the products to a specific category or tag, and then filter the block by that category or tag. This way, only the desired articles will be displayed. To mark an article as “on sale,” you need to reduce its original price. However, since there’s no built-in filter for sale items, using a category or tag is the best approach to identify and display them.

Thank you!

Calin
tagDiv Staff

Hi,
It is possible that the company name and the year are added by an extension plugin that you are using and adds extra details for RSS. Can you provide a link to check the RSS?
Thank you!

Calin
tagDiv Staff

Hi,
For this, you need to use tagDiv Composer and edit all page and cloud templates to set them to the width you liek. For this, each row must be stretched – https://forum.tagdiv.com/tagdiv-composer-tutorial/ https://i.imgur.com/jqr86aY.png
Thank you!

Calin
tagDiv Staff

Hi,
Use tagDiv Composer to change the logo https://i.imgur.com/HgCpJ5P.png select the element and check the text and svg logo – https://i.imgur.com/aC8gVlR.png https://i.imgur.com/8NILLxD.png check it on mobile header too – https://i.imgur.com/2xn9Bba.png
Thank you!

Calin
tagDiv Staff

Hi,
I just tested the popup and for me is working correctly – https://i.imgur.com/MZzFLbE.pnghttps://i.imgur.com/LnMNgd1.png I theste on chrome and fierfox
Thank you!

Calin
tagDiv Staff

Hi,
Just to make sure that I understand correctly, in the first image provided, you have an image from the mobile version and the tagDiv Mobile theme plugin, to display ads on it you need to set the ads in the mobile theme in the theme panel – https://i.imgur.com/wnGpwtd.png
Also, on desktop, the ad should be displayed using the ad box element that can be set using tagDiv Composerhttps://i.imgur.com/nSFvDN6.png
Thank you!

Calin
tagDiv Staff

Hi,
Please use tagDiv Composer, edit the homepage and click on the first row containing the big grid, then uncheck the option “Hide on pagination” – https://i.imgur.com/G4OqH1Z.png. Do this for each row you do not want to be hidden when the pagination is used.
Thank you!

Calin
tagDiv Staff

Hi,
I’m glad that the problem has been resolved!
If there is something else related to the theme, let me know and I will do my best to help!
Thanks

Calin
tagDiv Staff

Hi,
If you are using cloud templates, then you can use tagDiv Composer, edit the template, select the element you want to remove, and press the delete button from the keyboard, or use the right click on the element to remove it. – https://i.imgur.com/ZyNY3bN.pnghttps://i.imgur.com/REJtpgx.png
Thank you!

Calin
tagDiv Staff

Hi Mark,
To reduce the autoload, I will suggest the following plugins: https://wordpress.org/plugins/aaa-option-optimizer/ and https://wordpress.org/plugins/autoload-optimizer/, but before using them, make sure that you have a complete database backup.
If you want, you can check this article: 7 Tips To Reduce WordPress Database Size -> https://www.webhostingsecretrevealed.net/blog/wordpress-blog/7-tips-to-reduce-wordpress-database-size/, but before making any actions, please make a full backup of your website and database, and only after that make changes to the database.
Thank you!

Calin
tagDiv Staff

Hi,
Usually that should be a cloud header and you should be using tagDiv Composer to edit the page, select the elements, and you can use the right click on the theme to remove them.
IN case that you use a standard header, then you can remove the socials from the theme panel – https://i.imgur.com/9MkfgIK.png
Thank you!

Calin
tagDiv Staff

Hi,

If the first video works but the second one doesn’t regardless of the order they’re placed then something else might be interfering, possibly even some iPhone settings.

I tried to investigate further, but now the video isn’t showing on mobile at all; it’s only displaying on desktop.

Thank you!

Calin
tagDiv Staff

Hi,
If that code should be run only once in the page ,I think it will not be easy to make the code to work in the header, since the theme is using 2 separate headers, one for desktop and one for mobile.
Please set the code on the desktop version and please provide a link to the website. I will try to see if I can create a custom css to display that row on mobile (please add a custom class on that row to be easier to be trigger – https://i.imgur.com/hofM57F.png ).
Thank you!

Calin
tagDiv Staff

Hi,
The theme is not interfering with the image, and if an extra plugin is used and the og: image is added, it should be working correctly. The image was displayed in the Facebook debugger without displaying any error or warning? – https://www.youtube.com/watch?v=MTN-x3xKK78
Thank you!

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