Hi,

1. You will need to contact us via email at contact@tagdiv.com and provide us with the license key. We’ll submit a request for review.
2. Please delete the plugin and reinstall it from Newspaper > plugins. This should resolve the situation.
Thank you!

Hi,
Please set the shortcode in the text zone not in the visual zone – https://imgur.com/DSSni9j
Additionally, ensure that the shortcode being used is correct and functioning properly. You can test it by setting the shortcode in a new post to see if it renders.
In case the shortcode is set on the single post template, you can also set the code in the tagDiv element “Single External Shortcode”.
Thank you!

Hi Abraham John,
Please make a test using only tagDiv plugins, also make sure that the theme requirements are set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/
If the problem persists, please make a full backup and contact us via email at contact@tagdiv.com. Provide temporary WP-Admin access, and we will investigate the issue.
Thank you!

Hi,
The latest sidebar can be edited from widgets section – https://i.imgur.com/XN3JABe.png – https://i.imgur.com/yYuaWXs.png
The best way will be to remove the Page Builder + Latest Articles + Pagination on Default Template and use tagDiv Composer to add the elements as you want.
Thank you!

Hi,
Please go to Newspaper > Plugins and install from there the tagDiv Standard Pack plugin, after that the old blocks should be back in Composer.
Thank you!

Hi,
From that error log appears on more elements, but I think it can be only one of them that is not working and it’s triggering the other ones.
Can you make a full backup for the website and contact us via email at contact@tagdiv.com and provide WP-Admin and cPanel access so we can set the PHP version and check the problem?
Thank you!

Hi,
Yes, you can try other subscription plugins and see the one that is working best for your website.
15 best WordPress membership plugins to enable user subscription
Thank you!

HI,
The option is only for pages, you need to edit the page in wordpres editor and check in post template settings, there should be a tab with “Unique Articles: – https://i.imgur.com/UIKDoAB.png
Thank you!

Hi,
That section is part of the page template “Page builder + latest articles + pagination” and it can be edited from the backend at the end of the page using the provided options from “Homepage Latest Articles” – https://i.imgur.com/daDBiGZ.png also the latest sidebar can be edited from widgets > default – https://i.imgur.com/XN3JABe.png – https://i.imgur.com/yYuaWXs.png
I hope this will help you!

Hi,
You can use the offset and filter settings from blocks – https://forum.tagdiv.com/flex-block-settings-guide/ or you can use the unique article option from the page https://forum.tagdiv.com/unique-articles/
Thank you!

Hi,

If you need to update the theme manually, once the theme update is complete, please go to Newspaper > Plugins and click “Update” for each theme plugin you’re using.

After all theme plugins have been updated, start re-enabling them beginning with tagDiv Composer.

Let us know if you need any help during the process!

Hi,
Could you please provide some screenshots of the settings you’ve made and a link to your website where I can check the situation?
Thank you!

Hi Fruiz, the js_composer.zip is now on Newspaper-tf > code > other_plugins >
js_composer.zip
Thank you!

Hi,
To replace the key, go to Newspaper > System status, and click on the reset key button. After that, use the new key to activate the theme.
Thank you!

Hi,
Please provide the error log and we’ll check it out and let you know what the problem could be and how it can be resolved.
Thank you!

Hi,

Please try accessing your website in incognito/private mode, as an ad blocker in your browser or even your antivirus software might be preventing the banners from showing.

Also, could you please share a link to your website so I can check on my end and see if the banners are displaying correctly?

Thank you!

Hi,

Thank you for your message and your continued support,we really appreciate your feedback!

We’re currently estimating a theme update toward the end of the month, which will include fixes and performance improvements.

Many of the features you mentioned are already available in our theme and can be implemented using the tagDiv Opt-in Builder:

Pricing table with payment options
Examples:
https://demo.tagdiv.com/newspaper_coaching_pro/pricing/
https://demo.tagdiv.com/newspaper_downtown_pro/tds-switching-plans-wizard/
https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/?demo-type=membership

Paywall for exclusive content (supports direct bank transfer, PayPal, and Stripe):
https://forum.tagdiv.com/subscriptions/

Frontend guest and sponsored post submission management with payment:
https://forum.tagdiv.com/create-frontend-submission-form/

As for dark mode, you’re right, this isn’t currently built into the theme. However, there are several compatible third-party plugins you can use to implement this feature, and we’re keeping modern design trends like this in mind for future updates.

If you need help setting up any of the above or have specific requirements, feel free to reach out, we’d be happy to assist you along the way.

Thanks again for your valuable input!

Hi,

What you can do is use tagdiv Composer, edit the header and on the tablet, where you want the mobile menu to be displayed, not the desktop one, hide the current menu – https://i.imgur.com/JsdDBGu.png and add the mobile menu element https://i.imgur.com/PoNW2hd.png (this must be hidden on the viewports that you do not want to display, such as the desktop) https://i.imgur.com/wuLyNXM.png

Thank you!

Hi,
Newspaper theme has a responsive version, a mobile page (a separate page only for mobile) and a plugin tagDiv mobile theme (this will not display the sidebar and the content for pages should be set in the mobile editor).
However, because you are using widgets for the sidebar, the above solution will not work. If you want to have a different order of the elements in the sidebar widget, what you can do is:
– create a new widget that will be displayed only for mobile on hompages (hide it from the css tab so that it is not visible on other viewports)
– use the mobile page, here you can replace the current widget with the one you want, or you can remove the widget and add the elements with the composer tagdiv in the desired order
Thank you!

Please contact us via email and provide temporary wp-admin access.

Hi,
The sidebar from your homepage is set using tagDiv Composer. If you check the provided images, you’ll see that the first should be the social counter, then ad block and editorial block, but in your homepage screenhost, you have an ad and popular video, which are different blocks.
Please go to Newsmag > theme panel > template settings > blog and post templates -> https://i.imgur.com/VLbGFey.png
If you want we can take a loo, for this please contact us via email at contact@tagdiv.com and provide temporary wp-admin access to the website.
Thank you!

Hi,
That space is coming from an ad , when you scroll down and up after a few seconds, the ad will be displayed. https://i.imgur.com/a5qIf6p.png
If you want to change the widget position, what you can do is to use tagDiv Composer and use the settings for row and column on the mobile version to reverse the columns inside the row. By doing this, you can make the sidebar display first https://tagdiv.com/flexibility-rows-columns-newspaper-theme/
Thank you!

Please do a test using only tagDiv plugins, and if the problem is the same, please get in touch with us via email at contact@tagdiv.com, provide temporary wp-admin access, and include the link of this topic so we can identify you.
Thank you!

Hi,
First, make sure you have a full backup for your database. After that use the Advanced DB Cleaner plugin can be used to remove/delete/optimize the td_covid19_data and make sure that the elements are no longer on your website pages.
Thank you!

Hello,

The zones refer to the header/content/footer zone.
Most of the time, the problem is from a shortcode that is not compatible with our theme; therefore, after you set it with tagDiv Composer and save the page, the next time you try to edit it, you’ll get that error. The simplest and fastest way to resolve it is to use a page/template revision – https://wordpress.com/support/page-post-revisions/

Also, please check our guide from here at point 5 -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide you do not get any good results, you can send us an email at contact@tagdiv.com and provide wp-admin login, as well as cPanel and credentials. We will take a look. Include a link to this topic in the email.

Thank you!