It should work using the header template. Could you please provide a link to your website so we can take a look?

Please check the email!

Hi,
Please check it via email, the problem was resolved a few hours ago!

View post on imgur.com

Thank you!

Hi @Rase.Admin and @Abraham John,
Please try the version of the plugin from here https://cdn.tagdiv.com/wp-content/uploads/2025/07/td-cloud-library.zip the problem with _load_textdomain_just_in_time will be fixed.
Thank you!

Hi,
Please do like this on mobile view port the row that is for the header when it’s empty, should be something like this – https://i.imgur.com/XeVFXhX.png drag the elements like you want to be, should be the search, logo and mobile. https://i.imgur.com/Ogyc0A6.png after that select the column and in Layout tab select the settings like this – https://i.imgur.com/tAtAuGY.png
I hope this will help you!

Hi,
There would be some ways to reduce the number of queries, if you will consider them.
For one of the queries (sql_calc_found_rows):
Reduce the number of ajax usage on the website, as those are the ones that will make requests to load more posts.
So ajax features like ajax pagination – https://i.imgur.com/EfKi0za.png – https://i.imgur.com/sMeot5s.png – https://i.imgur.com/vrJq3BC.png
The ajax menus – https://i.imgur.com/n0K9hCN.png
Also the header live search makes requests when it is used – https://i.imgur.com/1ZvDwZx.png This can be deactivated when using a cloud header template. We added an option specially for it, as it can cause increased load on large websites.
The mega-menu pagination – https://i.imgur.com/T8kYzu4.png This can be deactivated when using cloud header templates, an option for this was also added for the same reasons mostly.
You can disable the ajax view count from here -> https://i.imgur.com/BIwbscU.png
Thank you!

Hi,
Can you please do a test using only tagDiv plugins? Also, in case you have a child theme, please set the main theme for this test.
Thank you!

Hi,
Unfortunately, the theme does not have an option for that.
What can be done is to set the checkbox and use JavaScript to check whether it is selected or not (this script will run when the plan button is clicked). If it is not checked, the checkbox text will be highlighted in red. If it is checked, the process will proceed as normal.

Thank you!

Hello,

Thank you for contacting us. If you contacted us via email, please be assured that we will respond there. We apologize for the delay in our response; Friday was St. Mary, a public holiday, and our office was closed.

Thank you for your patience!

Hi,
I just checked the list of requests, and this, for the moment, is on hold.
Thank you!

Hi,
For this, you need to use tagDiv Composer, edit the page, select the block and if this is a flex block, the image size can be set from Layout tab – https://i.imgur.com/6KSTOlK.png
If is related to the featured image of a post, it should be done the same, edit the single post template and select the image, after that change the image size – https://i.imgur.com/sXZsX2g.jpeg – https://i.imgur.com/1fB4v0g.jpeg

Hi,
I think that this situation can be caused by a translation that uses an extra parameter, such as %c or %s, which is not set correctly in the translation and appears as %c or %s (with an extra space or similar). Please check for those translations in the theme opanel > translation
Thank you!

Hi,
If you want to add an ajax filter on a block to filter the articles by tag, then use this tagDiv Composerhttps://forum.tagdiv.com/tagdiv-composer-tutorial/, select the block and use this option – https://i.imgur.com/CYhpjAJ.png https://forum.tagdiv.com/flex-block-settings-guide/
Thank you!

Hi,

Please check the console when you hit the save button and see if there is an error. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ -> https://community.godaddy.com/s/question/0D58W00007ggvUDSAY/403-forbidden-error-not-sure-why

Thank you!

Hi,

The /amp/ URLs aren’t generated by the Newspaper theme itself. They usually come from an AMP plugin (like the official AMP plugin or AMP for WP) or a leftover AMP setup.

Check your plugins and remove/disable any AMP-related ones if you don’t want AMP.
If /amp/ pages are indexed, Google will drop them after re-crawling. To speed it up, you can add redirects from /amp/ to the main URL or request removals in Search Console.

Thanks

Hi,
The PRO demos do not use the theme panel settings, use the settings form cloud templates. In your situation, what can be done is to edit the single post template using tagDiv Composer, select the featured image and check the image size – https://i.imgur.com/kc6Me46.jpeg – https://i.imgur.com/JkcRlPo.jpeg – https://i.imgur.com/i4KX7nK.jpeg
Thank you!

Hi,
If the background color is the one applied on the entire website and is making it boxed, then you need to check it in the theme panel > general theme color – https://i.imgur.com/KxyYHwQ.png – https://forum.tagdiv.com/background-introduction/
If this is not what you mean, please let me know!
Thank you!

Hi,

The thing is that you can not create a page template, only pages, and if you like a page, what you need to do is to duplicate the page and edit it with tagDiv Composer to make it the way you like.

Thank you!

Hi,
Please contact us via email at contact@tagdiv.com and please provide the license key. We’ll make a request to be checked and if the key was used correctly, we will be free to use it on a new domain.
Thank you!

Hi,
The tdb_templates are for cloud templates, as long as you are using the tagDiv Cloud Library, the cloud templates will use the tdb_templates, but you can use the SEO plugin to make sure those are not indexed.
The tag is not part of the theme is part of WordPress and it is generated by wordpress. When you use tags, like this https://www.******.net/tag/trafik-sigortasi-ankara/ the tag added to the article is “trafik sigortasi ankara”
Thank you!

HI,
The key can be used on maixm 2 domains and not more. If the key was used on some domains that no longer exist or are no longer used with the theme, then please contact us via email at contact@tagdiv.com and please provide the license key, we’ll check it as soon as possible.
Thank you!

Hi,
Please provide a link to your website to do a test and I will let you know what can be done.
Thank you!

Hi,
The social networks from the mobile menu can be removed/add from Newspaper > theme panel > social/apis under social networks – https://i.imgur.com/03ZD3Bq.png. Unfortunately, for the “Mobile menu” element the social networks do not have an option to set the order, but if you choose to create a popup menu, you can create a page with the menu elements you want and use the social element that allow you to set the social orders – https://i.imgur.com/gahlUIp.png
Thank you!

Hi,
I added this on the list.
Thank you!

Hi,
Is the banner set only in the header? If so, I think I understand the situation. It looks like you added the banner for each viewport separately. However, the desktop header is a section that doesn’t display on mobile, and the mobile header doesn’t display on desktop.

This means that any elements placed in the desktop header won’t appear on the mobile version, and vice versa.

To fix this, switch to the mobile viewport, then drag the Ad Box element into the mobile header area where you want the banner to appear. After that, set the banners inside that Ad Box element.

Thank you!