Hi,

Please make sure that you have tagDiv Cloud Library activate and search for slide ( ios-slider is now slider ) -> https://www.screencast.com/t/XijoyOfG

Thank you!

Hi,

Please provide a like to your website for a closer inspection, in this way I will be able to provide you a better answer.

Thank you for your understanding!

Hi,

Please make sure that all settings for comments are enable -> https://forum.tagdiv.com/enabledisable-comments/
-> https://www.screencast.com/t/NOywqD7l
-> https://www.screencast.com/t/fA8Q9mPSM
-> https://www.screencast.com/t/I4NaixaUk
-> https://www.screencast.com/t/VUH0UqCn

Also please check if you are not using cloud templates, if you are using cloud templates check if you have single post comments if not add it -> https://www.screencast.com/t/Ihec9U0CM

If there is still a problem please provide some more details and some screenshots or a link were I can inspect the problem.

Thank you.

Hi,

In order to achieve that you’ll need to use the classic editor -> https://www.screencast.com/t/wsRPmlq2Y and you need to select the letter that you want to have that style and click on formats > dropcaps and click on regular
-> https://www.screencast.com/t/5qMRAlK2la1

Hope this will help you!
Thanks.

Hi,

Our team developers are working to make the theme more faster, and I think that in coming updates this will be implemented.

Thank you for your understanding!

Hi,

There would be very sun an update to the theme, maybe those requires will be in that update, but I can not say for sure.

Thank you for your understanding!

Hi,

All you need to do is to select the text that you want to set the highlighting color after that click on formats and on text highlighting -> https://www.screencast.com/t/L5KNZIw1qj

Thank you!

Hi,

I think you want to change the space between menu and first block on the page if is so then you’ll need to set on the first row the margin top ‘-48’ https://www.screencast.com/t/fWpleU759Jw
Using css -> https://www.screencast.com/t/poM2zmAyHJ

In order to translate the login form please go in Newspaper>theme panel>Translations> Translations -> https://www.screencast.com/t/OlpU9vHOU

Hope this will help you!
Thanks.

Hi,

Unfortunately yes, the minimum requirement for memory on server is 4 gb.
How Much RAM and CPU Does Your Website Need? | HostGator Blog -> https://www.hostgator.com/blog/how-much-ram-cpu-does-website-need/

Also you can use some cache plugins, and try to optimized your website:
You can try our page-speed guide -> https://forum.tagdiv.com/how-to-make-the-site-faster/
Please notice that the speed of your website depends on how well your site is optimized.
There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Thank you for your understanding!

Hi,

I think That you are referring to header style, I is so then all you need to do is to edit the homepage with tagdiv Composer and set the header template -> https://www.screencast.com/t/rFa861obzEsX

Hope this will help you!
Thanks.

Hi,

Please not that our list of tested plugins is this -> https://www.screencast.com/t/YmcxetLEbPqb
We can not provide support for untested plugins, here is our support policy -> https://forum.tagdiv.com/support-policy-2/
Also if you can not install plugins from WordPress-> Plugins ( https://www.screencast.com/t/16mHo4JZm ) please provide some screenshots were I can inspect the problem that you have; also you can download the plugins and upload it.

Thank you for your understanding!

Hi,

Please note that you have a lot of errors in console, please try to solve them.
-> https://www.screencast.com/t/c08bFtZdKwai

For mobile version you can use the mobile theme -> https://forum.tagdiv.com/the-mobile-theme/
You can try our page-speed guide -> https://forum.tagdiv.com/how-to-make-the-site-faster/
Also please notice that the speed of your website depends on how well your site is optimized.
There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Hope this will help you.
Thanks.

Hi,

Unfortunately, we have not tested such plugins with our theme, so we can not recommend one , you will need to try yourself, here are some plugins
-> https://wordpress.org/plugins/tags/eventbrite/

Thank you for your understanding!

Hi,

First please deactivate all non theme plugins, clear all cache and try again, also please check the code that you have set in custom code.

Please notice that you need the last version of theme in order to have full compatibility with WordPress 5.0.3
https://www.screencast.com/t/gxuGvNDp5X – you can see what feature have the last version of theme here -> https://themeforest.net/item/newspaper/5489609?s_rank=1

Let me know the results!
Thank you!

Hi cc.mark,

Please deactivate classic editor and use Gutenberg
-> https://www.screencast.com/t/VKzM6R82Ue
-> https://www.screencast.com/t/poIgrGDC

Thank you.

Hi PhotoWorkout,

I note your suggestion on our list for features, and if there are more requires for those features, our developer team will implement those features.

Thank you for the message!

Hi,

Unfortunately for the moment you can set in mega menu only the category and page id, sorry for the inconvenience!

Thank you for your understanding!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

Please check our support hours https://www.screencast.com/t/MEZBF5Kh8
You can use the licence only for one final/online product, for more details please check our documentation -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
-> https://themeforest.net/licenses/standard
-> https://themeforest.net/licenses/terms/regular

Thank you for your understanding!

Hi,

Please make sure that is not a plugin conflict, in order to do that deactivate ll non theme plugins and let the Wp super cache activate; if the problem is still there please provide a link were I can inspect those problems.

Thank you for your understanding!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.

Please add this code in the .htaccess , file at the end of the file:

<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

Here is and example how to do it Please try to add the

define(‘WP_DEBUG’, false); define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
in wp-config.php
https://www.screencast.com/t/h10CCfEVHIk

Hope this will help you!
Thank you for your understanding.

Hi,

Here are the steeps you need to do it in order to get a template from tagdiv Cloud library
-> https://www.screencast.com/t/I2F4vj1hfIq0
-> https://www.screencast.com/t/VegLWGNxrL
-> https://www.screencast.com/t/VegLWGNxrL
-> https://www.screencast.com/t/iPdVKPPy
-> https://www.screencast.com/t/BKFoknE8m -> https://www.screencast.com/t/BIYCJoRrI6S
If this is a page
-> https://www.screencast.com/t/XTWYWuLV0
-> https://www.screencast.com/t/S8Ds6oNoBP6q
-> https://www.screencast.com/t/ek0OqbM2Bor
edit the page
-> https://www.screencast.com/t/kuWMxa2mkZ
now look in pages for that page
-> https://www.screencast.com/t/b4TfS25i6

Hope this will help you!
Thanks.

Hi,

If you have the last version of WordPress -> https://www.screencast.com/t/NOywqD7l -> https://www.screencast.com/t/fA8Q9mPSM -> https://www.screencast.com/t/VUH0UqCn
-> https://www.screencast.com/t/I4NaixaUk

Thank you!

Hi,

If you do not have this category you can add it like this -> https://www.screencast.com/t/xU5QezBENAsX but please make sure that you add it like in screenshot.

Thank you.