Hi,
Please search to see if you have the page “Bookmark page”, if not please create one with that name and past in it the code from here – https://pastebin.com/Q9FQHiQh this is the code from the bookmark page of Town Talk demo.
Thank you!

Hi,

If you are using a single post template then post possible that the Thrive Comments to need to be adjusted or in case that can be set with a code or shortcode, then it can be maybe more easy done.
What I can recommend is to set for the posts the post style default from in the theme panel and see if the Thrive Comments is starting to work (is possible that using standard template for articles to work and only with cloud template to be this situation).

Thank you!

Hi,

This situation can be related to WordPress and Newspaper theme, but personally I think it is created by the cache plugin, please do a test, clear all cache settings and disable the cache plugin (make sure that no cache or object will apply on the website).

Thank you!

Hi,

1. I see that you have the ad box element and you chose the header section from the theme panel for your ads, make sure that you have the ad set there.

2. This situation appears because the tagDiv Mobile theme plugin (this will change the mobile layout version) is installed and activated and your cache plugin do cache the mobile version separate on desktop version. The most simple solution for this is to disable the tagDiv Mobile Theme plugin and clear all cache.

Thank you!

Hello,

Auto ads (like Google AdSense) automatically choose where and when to show ads on your site using AI. They scan your page, run real-time ad auctions, and place ads to maximize revenue and user experience.
They might not always display because:

Thank you!

Hi,
That is a possibility and it can be tested, if possible to clear all cache and disable the plugin for a few minutes at least so there will no longer be the cache on website from server. Also check if you have the lazy load option on, if yes, please make a test with it disabled. Another test will be using only tagDiv plugins to see if even so the problem persist when you are logged in.
Thank you!

Hi,
I think that you are referring to this one – https://demo.tagdiv.com/newspaper_sports_pro/ what you should do is to edit the homepage using tagDiv Composer – https://i.imgur.com/dqjrNzF.jpeg select the row – https://i.imgur.com/t4tEST2.jpeg and check the css tab from there you can remove the image or replace it – https://i.imgur.com/9bA9OGs.jpeg
I hope this will help you!

Hi petar777,

Normally if nothing is interfering or limiting the theme, when this is updated using the theme system update should normally update the theme and after that the theme plugins, but there are quite few situations when the website is limited (most of the time do to security reasons, but sometimes can be some extra plugins that are interfering) then appears this situation.
We recommend that always before making a theme update to have a full backup and to check to see what theme plugins are installed, in case that only the theme is updated to manually install/update theme theme plugins from Newspaper > plugins (this will take only a few clicks)

Thank you!

Hi,
I’m not sure, but it is possible that your website to be infected, because the mobile version should be different from the one from your screenshot, that one seem to be a different website or it can also be an ad popup and has been touched/clicked and that one to open that website.
What I’m recommending is to use Wordfence plugin and also Cloudflare.
Thank you!

Hi,
Please contact us via email at contact@tagdiv.com provide temporary wp-admin access and we’ll fix it as soon as possible.
Thank you!

Hi simchris,
Thanks for bringing this to our attention! We’ll look into it and make sure it’s reviewed for the next theme update.

Hi,
Try to use for text the text with title and text column elements – https://i.imgur.com/h1ohuMR.png – https://i.imgur.com/Pj6XJ3X.png
I hope this will help you!

Hi,
You are in the right place, now what you need to do is to change the operator from ‘<' to '>‘ and the == to !== -> https://i.imgur.com/WwS3rAS.png like this – https://i.imgur.com/K5ZjJ1s.png after that save and check the theme panel social share options. After those are back, revert the code as it was first time.
Thank you!

Hi Detlev,

Can you first confirm if the problem persists when you are logged on the website? There were a few situations when the cache plugin was interfering with the modal image, if this is the case you should try to exclude the “lazyload.min.js” from Delay JavaScript execution and Excluded images or iframes:
“td-modal-image
wp-image-”

Thank you!

Hi,

This can depend on the headers style choose in the theme panel – https://i.imgur.com/5kE1ocd.png if this is not what you mean, please provide a link were I can check the situation.

Thank you!

Hello,

Yes, you should use the filters from flock block – https://forum.tagdiv.com/flex-block-settings-guide/ if that is a taxonomy just add the taxonomy id https://i.imgur.com/pyzPKr4.png also you can set the post type you’ll like to display results – https://i.imgur.com/iG8DSwP.png

Thank you!

Please check this topic – https://forum.tagdiv.com/topic/my-page-is-broken-homepage-problem/

Hi,
If you are using a cloud header then you can adjust it with tagDiv Composer and you can achieve that type of menu – https://i.imgur.com/TU7vWn9.png
I hope this will help you!

Hi,
If you want to use The Events Calendar to display events to tagDiv blocks – https://i.imgur.com/TJpL4uH.png you need to use tagDiv Composer, select the block and set the post type (in your case I think will be event or events).
Thank you!

Hi,

It looks like one of the theme plugins isn’t installed or activated. Please go to Newspaper > Plugins and install the tagDiv Standard Pack plugin.

Also, just a quick note for next time, try not to reply to the topic unless you have new information to add. Each reply moves the topic to the bottom of the queue, and we respond to messages in the order they were received, from oldest to newest. This helps us assist everyone as efficiently as possible.

Thanks for your understanding!

Hi,

Thank you for the images.
That option is not from the theme or WordPress (fresh WordPress with newspaper theme doesn’t have that option – https://i.imgur.com/2ujjiKB.png) it is from an extra plugin that you are using.

Thank you!

Hi,
A license key can be used on maxim 2 domains, if you have more domains you’ll need more license keys. Now in case that you used a license key on a domain that no longer exists or no longer use the theme, please contact us via email at contact@tagdiv.com provide the license key and let us know the domain that should no longer appear on the license key.
Thank you!

Hi,
This error can appear from more situations, we made a guide for most of the frequent -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Also if is only on one specific page, then please use the revisions https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/ because it is possible that the problem to be from the last changed from that page/ cloud template.
If the problem persists, please take a full backup and provide a temporary wp-admin access.
Thank you!

Hi,
The mentioned demo is using for mobile version a popup element that is displaying a page, if you want a simple menu, please use tagDiv Composer, select the mobile version and replace the popup element with mobile menu element (this will use one of the menus created in WordPress) -> https://i.imgur.com/moyiEMv.png – https://i.imgur.com/CwTQkAI.png
Thank you!

Hi,

We’re really sorry to hear you’re having these issues.

If you haven’t created a new save in the Theme Panel yet, I recommend using the Theme Panel backup feature: How to import/export theme settings

Also, please make sure you’re using the latest theme version (12.7.1) and the most recent version of WordPress to avoid any compatibility problems.

Regarding the license key, those are provided by ThemeForest at the time of purchase. If you need to make any changes to the license, only ThemeForest support can assist with that.

Thank you!