Hi,
Unfortunately the link provide is not working for me – https://i.imgur.com/x3VCDYV.png but normally you should be able using tagDiv Composer and cloud template to achieve almost any layout, if you want you can check some of our demos – https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/?demo-type=pro
Thank you!

Hi,
I just made a new request and it appears that the i3t.vn is not using the theme, the imb.vn and tiemchungthuba.com are using the theme and the license is assigned to them, therefore we can not interfere.
Thank you!

Hi,
Unfortunately the theme can not control that background color (this one – https://i.imgur.com/jw5pUnW.png), in case that the theme panel option for “MOBILE TOOLBAR BACKGROUND” is set, this should be display on browser, e.g: https://i.imgur.com/NAyn1RU.png – https://i.imgur.com/C0YSlDY.png and when I check your website for me it’ll like that – https://i.imgur.com/xjPgvAO.png but this has nothing to do with the mobile shortcode icon – https://i.imgur.com/ULmg8Vg.png
Thank you for your understaing!

Hi,

That’s correct! As the option name suggests, this is exactly how it works. The images are loaded lazily—meaning only the images visible on the first screen will load initially, and the rest will load as you scroll down and they come into view.

Thank you!

Hi,

The Single Post Date do not have an option for adding text before or after, therefore you need to use an element for text, inline text is a good solution, and what you need to do is to make sure you set the elements to be display inline – https://i.imgur.com/2Hnc29j.jpeg – https://i.imgur.com/5BM4f0l.jpeg and you can use the css tab to add a margin or padding for the elements – https://i.imgur.com/QutYtum.jpeg

Thank you!

Hi Vunt,

Unfortunately, this request falls outside the scope of our support, and I’m not able to provide a detailed step-by-step solution. It’s likely that you’ll need assistance from a developer. However, I did some research online and found that you might need to do something like this:

You’ll need to have parameters un url (e.g: Order Now)
Then you need to use the contact form 7 to read the url parameters (something like this:
[hidden product default:get]
[hidden price default:get]
or
[text* product default:get]
[text* price default:get] )

Thank you!

Hi,
I think that your homepage has been made using a builder, therefore you should use the builder to add text and images using the text elements and image elements provided by the builder. This should help you with the SEO – https://tagdiv.com/implementing-effective-seo-practices-for-news-websites/
Thank you!

Hi,

I totally understand! We’ll run some tests to figure out what’s going on and pass the info along to our developer. Hopefully, they’ll be able to come up with a solution as soon as possible.

Thank you

Hi,
I see, please contact us via email and we’ll investigate and try our best to help you as soon as possible.
Thank you!

Hi,

You are right related to the new review system.
Unfortunately the old review can be used only on articles, there is no option for it to can be used on CPRs.
I also asked a developer and this can be done, but is not yeas to do it, so you’ll need a developer to can bring the review system to cpts.

Thank you for your understanding!

Hi,
I just rechecked and the tagDiv Mobile theme plugin is still enabled (you should use the responsive version not the plugin), please disable this plugin – https://i.imgur.com/cvDpoin.png should be like this – https://i.imgur.com/W7FzJSD.png
Thank you!

Hi,

1) For #3, Can you please let me know where did you saw that option? Also a screenshot can help (this is because it is possible to be a custom filed set with a plugin).

2) For #5, The theme has only the option to display the Author name, to add other 2 you can use the ACF plugin and and you can create 2 custom fields, one for Editors and one for Reviewer and display them on posts, then to display the on articles you can edit the single post template with tagDiv Composer and add the custom filed element where you want to have those elements and choose the source for them – https://i.imgur.com/mmSa6dm.jpeg – https://i.imgur.com/7KICfDS.jpeg – https://i.imgur.com/AvLTWZ5.png

3) For #8, please try as I mentioned above. Using that option will bring the categories you have like in the shown image.

Thank you!

Hello,

Please let me know what you see in the social share section in the theme panel.
f you’re seeing only NAVER please make this adjustment in the tagDiv Composer plugin -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_first_install.php
=> https://www.screencast.com/t/yO3iU8E5JhH
Then hit a save in the theme panel and then revert the code back to the original, this will make the social icons appear properly again -> https://forum.tagdiv.com/design-post-pages-using-default-templates/.
If you don’t have success you can send us an email at contact@tagdiv.com and provide
– wp-admin URL and credentials
– cPanel URL and credentials
We will fix the problem. Include a link to this topic in the email.

Let me know the results!

Thank you!

Hi,

Based on your screenshot, some of the theme plugins appear to be disabled. Please go to Newspaper > Plugins and make sure that tagDiv Composer, tagDiv Cloud Library, and any other theme plugins you were using are installed and activated. This should resolve the issue.

Thank you!

Hi,

This “‘The tagDiv Mobile Theme now works best with the AMP plugin to provide a complete solution for your content on mobiles.’” is just a message, not an error, also is possible that using amp plugin to this to not work with the password box.

Also, if you want to use the amp, you can use the tagDiv mobile theme only for amp – https://i.imgur.com/eXaQ0Nq.png – https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Also can you please let m know the plugin you are using for Password protect?

Thank you!

Hi,

The cache option from blocks will apply individually for each block in part and it will not be clear when you clear the cache from cache plugin, what you can do to clear the cache from all blocks is to use the theme panel cache option under system status – https://forum.tagdiv.com/use-flex-blocks-cache-option/ this should resolve the problem.

Thank you!

Hi,
I just checked the https://i3t.vn/ and is still using the Newspaper theme. Please remove the theme from it and after that we’ll recheck. Also, only domains that no longer exists or us a different theme can be remove and the key can not be used on more then 2 domains.
Thank you!

Hi Cloud Hosting,

1. The theme do not provide this option, therefore you’ll need to use an extra plugin to achieve multiple authors in a post, I hope our guide will help you – https://forum.tagdiv.com/adding-multiple-authors-articles/

2. Those can be added using the guide for ads inside post content – https://forum.tagdiv.com/article-ads/

3. If you are referring to the format, this can be set custom as you like – https://i.imgur.com/xOjndDn.jpeg

4. Use tagDiv Composer on single post element and add the reading element on the template – https://i.imgur.com/b6i9REe.jpeg – https://i.imgur.com/6dsjZ5L.jpeg

5. I believe this is best done directly in the post content at the end of start of the article, therefore will no need for extra options.

6. I believe this is related to an article list that can be done using the wordpress editor – https://www.google.com/search?q=lists+style+goutenberg+wordpress#fpstate=ive&vld=cid:c16f3c84,vid:AR4c3BhZr1M,st:0

7. There are a few options in the classic editor and a few in Gutenberg editor that can be used – https://wordpress.com/support/wordpress-editor/blocks/quote-block/

8. This is an option that can be set on theme blocks, for this you need to edit the page or the template using tagDiv Composer – select the block and check in filter tab the settings for ajax categories dropdown – https://i.imgur.com/k79i7H3.jpeg the results will be – https://i.imgur.com/aoOEyBa.jpeg

Thank you!

Hi,

A license key can be used only on 2 domains, in case you have more then 2 domains then you’ll need more license keys.
Now You can check in Newspaper > System status if a current license key is assigned or not to the domain (check the status, if is active, then is assigned, if is inactive is not assigned, also in case that the license is not assigned on 2 domains in the right of the status you’ll have for your domain the possibility to assign the license, but in case you already have it on 2 domains those options will be locked up).

In case that you have the key on a domain that no longer exists or no longer use the theme, please contact us via email at contact@tagdiv.com and provide the full license key and let us know the domain that should be removed.

Thank you!

Hi,

Unfortunately there is no option in the theme for this, sorry!
I believe that this can be achieve using a javascript that checks both dates and if those are equal it will set a display non on one of them, but this is only a suggestions and you’ll need some one that is good on javascript to help you.

Thank you!

Hi Chris, we are glad that the issue has been resolved!

Hi,

Yes, the templates settings are stored in the theme panel under the mentioned tabled.

Now in case that you created a template on one your website and you want to move it to another domain the most simple and efficient way will be to copy past the code from that template (like you copy a page or an article), just make sore that if you copy a code from a cloud header you set it in a cloud header, not in another type of cloud template.

Also, there is another solution that will migrate all cloud templates, this is the WordPress tool. Using the import/export option from the theme will allow you to import only the theme panel settings, the cloud templates go in tool > export – https://i.imgur.com/3Wxk885.png then to import you need to go in tool > import then install the wordpress importer and clink on run import – https://i.imgur.com/tyxoVvg.png

Thank you!

Hi,

It appears that using the NordVPN can indeed caused some unpleasure situation, I’m not sure, but maybe the guide from NordVPN can help you with this – https://support.nordvpn.com/hc/en-us/articles/20095679510801-I-can-t-reach-some-websites-when-connected-to-NordVPN

Thank you for your understanding!

Hi,
For that demo you need to check using tagDiv Composer – https://i.imgur.com/gZnuAOG.jpeg and look in all tabs from the ad box – https://i.imgur.com/kaIIbRD.jpeg – https://i.imgur.com/O7I0szC.jpeg normally on that demos are set some banners directly in the ad box element in all templates and pages.

Thank you!

Hi,
If that is a cloud header and you have set the color on a row, then just make sure that the row is stretched -> https://i.imgur.com/l1ZJx9m.png – https://i.imgur.com/ZCHkQXX.png then apply the color (this can be set from css tab -https://i.imgur.com/UxJngZl.png).
I hope this will help you!