Hi,

Please check the browser console when you open the content editor. If there’s an error like this: https://i.imgur.com/iiBOHwP.png, go to the Network tab, select the error, and then click on the Preview section.

The issue might be caused by the server host. I suspect it could be a 403 or 404 error.
Please review this topic for suggestions:
https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/

Also, make sure to clear/purge all cache, as caching issues can sometimes cause this behavior.

Here’s another thread with a similar error that might help:
https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/

Thank you!

Hi oauk, could you please provide a few more details? I’m not sure which changelog file you’re referring to.
Thank you!

Hi,

The theme panel option for Sign in / join header will apply only if you are using an old header template style, if you are using a cloud header template, then you’ll need to add the element for Sign in / join using tagDiv Composer.

Thank you!

Hi,

In case that you want to change the pre-design template, then you can use this guide – https://forum.tagdiv.com/installing-demos/ in case that you want only to import a new homepage, then you can do it from tagDiv Cloud Library – https://i.imgur.com/cRmOioc.png
Also, you can use tagDiv Composer to edit pages and cloud template.

Thank you!

Hi,
Please make sure that all cache as been cleared, also if is possible please try with multiple mobile devices to see the problem is the same on all (if possible with both iOS and android).
Thank you!

Hi,
You can get the unminified versions of those files from here:
js_posts_autoload.min.js -> https://pastebin.com/5tGxmqVj
tagdiv_theme.min.js -> https://pastebin.com/v1REiEga
I hope this will help you!

Please check the answer from this topic – https://forum.tagdiv.com/topic/new-posts-on-home-page-not-reflecting/#post-530225

Hi,
I just checked the website and now this seems to be ok – https://i.imgur.com/FdgvieH.jpeg I believe that it is something related to cache, just make sure that this will be clear after you publish or update an article.
Thank you

Hi,

In this case, the best thing to do is reach out to the ThemeForest support team and ask for assistance with your account. If you’re experiencing issues like the one you mentioned, they’re the right people to help you resolve it.

Thank you!

Hi,

Most of the time this kind of problems are related to plugin conflicts, therfore I will recomand to use a cPanel or FTP access and disable the plugins one by one – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-critical-error-in-wordpress/

I hope this will help you!

Hidragbikecom,
It appear that you are using a plugin for mobile version, therefore please disable the tagDiv Mobile theme plugin and the problem should be resolved.
Thank you!

Hi,

“Unfortunately, the mobile hamburger menu does not include this option by default. While it is possible to implement it through theme code, this approach is not recommended unless you are a developer.

A better solution is to use a Cloud Template header and create a popup element with the tagDiv Composer. In this popup, you can link to a page that contains all the elements you’d like to display in your mobile menu.

Thank you!

Hello diriras,
Unfortunately, the plugin included in our Quid setup does not support this feature. You’ll need to explore other weather plugins that offer this functionality.
– https://locationweather.io/best-wordpress-weather-forecast-plugins/
– https://instawp.com/best-wordpress-weather-plugins-for-website/

The weather widgets that comes from our theme can be exclude from cache by excluding the file tdWeather.js for the date (the header date element from the theme) please exclude from cache this js file tdDatei18n.js

I hope this will help you!

Hi,

Can you please be a bit more precisely? what is the element that is binging you the post list? is this element part of the theme? If is part of the theme, then please make a full backup for your website, and please contact us via email at contact@tagdiv.com and please provide temporary wp-admin access to check the situation.

Thank you!

Hi,

Please make sure that you have the last theme version and the Opt in Builder is at the last version (update).
In case that you still see it differently, please let me know the version of the plugin you have and please provide some screenshots to see how it’s looking for you.

Thank you!

Hi allindiablog,
Can you please provide some more details? You have the same problem with the cache and filter for seven days? this is working correctly only when you are not logged in?
Some more details and a few screenshots with the problem will help.
Thank you

Hi,

I checked your images and it looks that the buttons are simple text with a background images, so you can simply add as many buttons as you like and just adjust the color and width on each button.
Here is a quick one:
– add the button, then go to css tab and set the width, for 4 buttons inline you’ll need to set the width for 25% then set left and right padding (4px) after that just duplicate the element and set the text, links and color (from style tab), also you’ll need to adjust the buttons on mobile version – https://i.imgur.com/fbqp1lj.png – https://i.imgur.com/h7CZ8ja.png

I hope this will help you!
Thank you!

Hi SnakeEater,
We also recommend updating the Newspaper theme to ensure access to new features and improvements, as well as enhanced security against known vulnerabilities.
Thank you!

Hi,
I understand what you mean, the SVG need to be added before checking the above settings, to add a new svg you need to access the Website manager > Custom SVG Icons – https://i.imgur.com/ztwNOiG.jpeg

I hope this will help you!

Hi,

I just checked via email and we received it. We’ll try our best to investigate and fix the problem as soon as possible.

Thank you!

Hi,

If you are referring to the new review system – https://forum.tagdiv.com/user-reviews/, then yes, this can be used with CPS.

The tagDiv Standard Pack plugin can be disable, but first you should check to be sure that you have replace all standard templates and elements with cloud templates. The first step will be to set cloud templates for the full website, after that disable the tagDiv Standard Pack plugin and check your website to see if there are any shortcodes if there are, enable the plugin and replace or remove those elements that will be bring by the standard pack.

Thank you!

Hi,
Unfortunately, we’re unable to assist with this issue, as the Loginizer Pro plugin is not included with our theme. We recommend reaching out to the plugin’s support team for further assistance.
Thank you for your understanding!

Hi mostwonder,

These updates are usually announced on our Update Changelog page. If you’re subscribed to our newsletter, you’ll also receive notifications whenever the theme is updated, along with details about the new features included.

Thank you!

Hi,

The Nature Love is an old pre-built website and it was not constructed with cloud templates, it was made with standard templates (tagDiv Standard Pack plugin) and you need to use the theme panel settings to edit it. Go to Newspaper > Theme pane > Multi-purpose > header settings -> https://i.imgur.com/dmy7pCv.png

I hope this will help you!

Hi,
The mentioned subtitle will work only for articles and if you want to display it you need only to drag the subtitle element from tagdiv Composer to single post template – https://i.imgur.com/Kb51MsL.jpeg – https://i.imgur.com/sS0V02K.jpeg
Now in case that you want to use it on cpts the you’ll need to add a a custom filed element as text on that cpt and use it that one as subtitle.
Thank you!