Hi,
Our theme offers you the possibility to use the mobile version, the responsive version of the theme, the mobile page template and the mobile theme plugin.
In the mobile version, there are only certain elements that can be edited on the viewport, some are reflected on the desktop and mobile, if you want the mobile version to be completely different and you can edit it with tagdiv Composer, you can use the mobile page template.
Thank you!

Hello,
This can be done using the options from the theme panel – https://i.imgur.com/SceDSjM.png – https://i.imgur.com/lOYhKEl.png
I hope this will help you!
Thank you!

Hi,
In case you still have problems with the amp version, can you please share the amp settings? Do you use the amp with the mobile theme plugin or without it?
Thank you!

Hello,
There was recently a theme update, but it was more for security, nothing was added or edited on the mobile side, and maybe the Google requirements have changed.
I found this topic that seems to be somehow similar – https://support.google.com/webmasters/thread/124529843/how-i-fix-google-core-web-vital-poor-urls?hl=en can you please give a link that has this problem so that I can do more checks and be able to offer you a better solution?
Thank you!

Hello,
Please do a test. I see that you have the lite speed cache, please disable it and make sure that you clear all cache so no cache will be used, and try logged to see if the problem persists.
Thank you!

Hi,
The mobile theme plugin can be edited only in the plugin files or using css that can be applied in this section – https://i.imgur.com/DuASebW.png
Thank you!

Hello,
If you use a standard template, then you can use the option in the theme panel to deactivate view count –
If you use a single post template from the tagDiv Cloud Library, then it must be edited with tagDiv Composer, select the single post view count element and use the right click on this item to delete it – https://i.imgur.com/VIiWBF8.png – https://i.imgur.com/jsKBvhK.png
Thank you!

Hi Reacher,
Please contact us via email and please provide the license key and temporary wp-admin access to the subdomain. We’ll check the problem and we’ll try to fix it as soon as possible.
Thank you!

Hello,
I checked the email, but I cannot find yours, can you please send it again?
Thank you!

Hi,
What I recommend in this situation is to set a class on that flex block – https://i.imgur.com/vyDez23.png and use a css to hide the featured image only for mobile. By doing this, there is no need to set that block twice and increase the size of the page.
Thank you!

Hi,
If you are using the mobile theme plugin, then you can check this guide for how to set it up – https://forum.tagdiv.com/mobile-theme-introduction/
Also, please let me know if there is a special setting that you need to do.
Thank you!

Hi,
This is a general message added in wordpress since version 6. What is recommended to do when this message is received is to check the site to see if it is ok.
Most of the time there is no need for any intervention, but if certain problems are observed they need to be investigated and most of the time this can only be done if you have access to the site.
Please do is deactivate all the plugins in the theme, delete them and reinstall them from the Newspaper > plugin,s if the problem persists, please contact us by email at contact@tagdiv.com provide wp-admin access and include the link of this topic to can identify you.
Thank you!

Hi,
If these are tables created in the database by certain plugins. But if the plugins are no longer used and you no longer want to have the settings and data that were set in these plugins, you can delete them, but before that, I recommend you make a backup of the database.
Thank you!

Hi,
Yes, you can keep the old code and just add the new one, it should be ok.
Thank you!

Hi,
If you are using cloud templates, then you can set all the settings on that cloud template using tagDiv Composer – https://i.imgur.com/2d6Cuk2.png – https://i.imgur.com/7ThBalt.png (the theme panel fonts will apply only for standard template from tagDiv Standard Pack plugin and some options that are general).

“Second, in Theme Fonts, please tell us the function description and operation method in each menu of the subcategory https://ibb.co/6yZWpLY menus.” those will be applied only for standard templates added by this plugin – https://i.imgur.com/UbeyHn1.png – https://i.imgur.com/n6oXkyR.png

“Next question.
Post → Block → Advanced → Additional CSS Classes
tell me how to use”
You need to set the class on that element, save/update/publish the post and use that class to create your custom css -https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Hi ezioboy,
Normally, our theme is not tested with Gutenberg extension plugins – https://i.imgur.com/RueaR9t.png, but I asked developers if they can check these issues.
Thank you!

Hi Alex, for this you need to use the default locker, for that one all that you need to do is to use an email address to display the locket content. Also, if you want to provide this privilege for logged users, then you can try the row options – https://i.imgur.com/pgpMMob.png
Using Subscriptions usually collects data from users and charges fees, but if you want you can edit the checkout page, edit it with tagDiv Composer and disable the form – https://i.imgur.com/EeC8twI.png – https://i.imgur.com/6Qg7DIo.png
Thank you!

Hi,
Yes, normally it is possible with the option you had initially to set the elements that are on the line with the x button to be set as inline elements – https://i.imgur.com/1X1qHqh.png and this should fix the initial problem.
I hope this will help you!

Hi
I see that you manage to resolve the problem – https://i.imgur.com/wMxnhSR.png
Indeed, it is possible that the forum on bbpress inherits some stills from the theme, a fix was made for this a while ago, but I think that after the latest updates to the theme and plugin, this no longer works properly. I will ask the developers to check this.
Thank you!

Hi,
When you edit the homepage using tagDiv Composer the whitespace is there? If yes, then you can remove it from there. If the whitespace isn’t there, then can you provide a link to your website to investigate the problem?
Thank you!

Hi Manuel_GR, all that you need to do s to set the logo image using tagDiv Composer and the hadith and width will be automatically set – https://i.imgur.com/m48Q5Pl.png – https://i.imgur.com/mqFH6aj.png
Thank you!

Hi,
You need to remove the current license key from the theme, for this, you need to go to Newspaper > System status and clock on reset license key, this will be removing only the license key, and after that, you can use the new license key to activate the theme.
I hope this will help you!

Hi,
You can see the viewport breakpoints in the theme panel – https://i.imgur.com/OeW19Gp.png also you can check it in tagdiv Composer using the viewport elements – https://i.imgur.com/ZsqGRlQ.png
Thank you!

Hi,
The breadcrumbs on categories should be looking like this – https://i.imgur.com/II9kycR.png and it can be edited using the tagDiv Composer – https://i.imgur.com/dJrIAcx.png
Thank you!

Hello,
From what I can see after the update, there are some plugins in the theme that are not updated, please check what they are and install them from Newspaper > plugins. Most likely it is the tagDiv Cloud Library, tagDiv Social Counter.
Also, you can check our guide for How to Update the Newspaper Theme.
Thank you!