Hi Laura,
The problem is that the font Rubik is not loading on your website, you have only the open sans and Roboto – https://i.imgur.com/fC9goAA.png those are the default theme fonts.
If you have set the google fonts like this https://i.imgur.com/prye0MJ.png then make sure that you do not have a plugin to interfere with the fonts.
The font should be loaded in the page source like this – https://i.imgur.com/w1R5psG.png
Thank you!

Hi trebol30, from what I know the form input element is supporting only the indicated types.
Thank you!

Hi Opes, please remove the offset from that block – https://i.imgur.com/iUR45ej.png most possibly the offset is bigger or equal to the number of posts you have in that category.
Let us know the results!

Hi,
Can you please give us a link to the site so we can see if we can find a way to make this font appear on Safari as well?
This seems to be a general problem with Safari and seems to not be related to the theme itself -https://dev.to/masakudamatsu/don-t-locally-host-google-fonts-for-the-sake-of-safari-bkg
Thank you!

Hi,
Unfortunately, there is no option for changing the description color of the category, this can be changed using css.
.td-category-description p {
color: #f2f2f2;
}
Please set this custom css to theme panel > Custom code> custom css.
I hope it will help you!

Yes, this can be done. If you have an example in mind, let me know and I will try to guide you step by step with screenshots.

That is the code used for holding the page content (all elements are under that div).
Can you please share your website link to take a look?

For Safari http://iosfonts.com/

If this problem is on certain browsers, it is possible that they do not support these fonts. You can check which fonts are supported.

Hi BalikuCreative,
If you are using a pro demo then you can also check the offset from the post loop on the category cloud template.
Also, make sure that you have enough posts in those categories – https://i.imgur.com/aoUTL1i.png – https://i.imgur.com/YdTYz4u.png
Thank you!

Hi rondupoits,
If I understood correctly, you want to use a different image for each separate category, exactly as for the post that has the featured image set.
For this, you can use the suggestion given by my colleague. An image can be set in the theme panel for each category, then on the cloud category template you must put the Category Background Image element – https://i.imgur.com/O4HOpYo.png
Thank you!

Hi jahangir khan,
Unfortunately, there is no simple solution for this.
But it can be from an ad that loads several times. Can you do a test without ads to see if the problem is the same?
Thank you!

Hi,
Maybe the files are not enabled, go to posts and enable the custom fields -> https://i.imgur.com/NavHTFn.png after that down in post will appear the custom field options -> https://i.imgur.com/waKZBHe.png change it -> https://i.imgur.com/NAFEi9p.png
Also, if you are using the cache, make sure the ajax count is enabled – https://forum.tagdiv.com/ajax-view-count/
Thank you!

Hi,
What I can recommend and can help you with pagespeed is to load the fonts in the theme panel and disable google fonts -> https://i.imgur.com/kRWtQSC.png -> https://imgur.com/YzjFDgV -> https://forum.tagdiv.com/font-customization/
Thank you!

Hi,
The theme tries to contact our server and check the key. But if something interferes with this check, the theme will display a notification like the one you are receiving there. The things that can cause this to happen can be plugin conflicts, security/firewall settings from plugins or from the hosting, and sometimes even the configuration of the server.
I can take a look and try to find out what is causing it exactly. In order for me to do that, I will need an admin login for the website, this can be done via email at contact@tagdiv.com
Please also provide access to cPanel or any server manager the hosting provides, this may be useful as well. I will begin investigating the problem as soon as possible.
Let me know.

Hi miguel_dimase, I think that you need to stretch the row to 1200px or more, please select the row that holds the title – https://i.imgur.com/yHaMecl.png – https://forum.tagdiv.com/tagdiv-composer-tutorial/ – https://i.imgur.com/ZfFH0rS.png
Thank you!

Hi,
I think you are referring to all the possibilities of how a flex block can look, unfortunately, it is not like that because the possibilities are far too many.
But if you want, you can take from the cloud the flex blocks you like the most – https://i.imgur.com/ZFqRTeL.png – https://i.imgur.com/BYblsoH.jpg
Thank you!

Hi,
It is very complicated to hide the image only on the mobile version in the settings (due to the construction of the template).
What I can recommend is to use a mobile page template for a single post template and make it as you wish.
or you can use this custom css
body.single .tdb-featured-image-bg {
padding-bottom: 190px;
background: none;
}
You need to set it in this place – https://i.imgur.com/EnHFGQV.png
Thank you!

Hi justrealmoms, just make sure that you have set the setting for the cache plugin like in our guide and you have set the option for the mobile cache – https://forum.tagdiv.com/cache-plugin-install-and-configure/
In case the problem persists, please provide some screenshots of how it looks and how it should look.
Thank you!

Hi,
Usually, this is caused by a code, please check those similar guides:
– https://wordpress.stackexchange.com/questions/117484/toolbar-topbar-missing-on-homepage-only
– https://stackoverflow.com/questions/21277190/wordpress-admin-bar-not-showing-on-frontend
– https://www.wpbeginner.com/wp-themes/how-to-fix-missing-admin-bar-issue-in-wordpress/
I hope this will help you!

Hi,
I understand what you are saying, but unfortunately, the theme has never been tested with this plugin, therefore we have no way of knowing that the update to v12 will cause a problem with this pro plugin.
If you want, you can try to see what is different from update 11.5 to 12, in each update of the theme there is a patch with modified files, here it should be (patch_11.5_12).
Thank you!

Hi nexttvc,
Please do a full backup for your website and please contact us via email at contact@tagdiv.com and please provide wp-admin and cPanel access and also include the link of this topic to can identify you. We’ll check it as soon as possible and we’ll try to help you!
Thank you!

Hi,
Most probably this problem is caused because the theme cannot interpret the number of words. In such situations, it is recommended to set the excerpt number to letters – https://i.imgur.com/8GGg6mb.png – https://forum.tagdiv.com/excerpts-introduction/
I hope this will help you!

Hi,
What are you referring to I think it is a page of date/archives – https://i.imgur.com/s1YpMh3.png
This is a special template, what you can do is use a posts loop or a flex block.
Thank you!

Hi Mohi Uddin,
That license is not valid, maybe it is from another theme, or maybe a character is wrong. You can get the license from the themeforest account.

Hi shooper69,
The theme and code in it are the same for everyone.
If I understood correctly, the problem occurs when you use tagDiv Composer, if that’s the case and you want us to investigate the problem, please contact us by email at contact@tagdiv.com , include this topic to can identify you and provide wp-admin and cPanel access.

Thank you!