Hi,
I see. If you agree, we can take a look and see what can be the problem, for this please contact us via email at contact@tagdiv.com, we’ll check it as soon as possible.
Thank you!

Hi Hamoon,
I see that you manage to set the header ad -> https://prnt.sc/rWnMk0v7mxuN you can also check our documentation about ads sections from here -> https://forum.tagdiv.com/newsmag-header-ads/ -> https://prnt.sc/dfCFZGubYBCb
About how to set the Max Input Vars value please check this article, there are provided more possibilities to set it.
Thank you!

Hi giurgiunet, I believe that when you update the theme the theme plugins are not automatically update and that it is why you see HTML on website, you need to check the theme plugins you have before he theme update and to be sure that those theme plugins are also updated and enabled after the update is done.
Thank you!

Hi,
Like I said, when the boxed option is enabled then it will no longer stretch the rows. You need to disable the boxed option from the theme panel, just like in my screenshot.
Thank you!

There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Let me know the results!

Thank you!

I just got a message from my colleague and everything is ok from him on mac -> https://i.imgur.com/KiRC4C0.jpg
https://i.imgur.com/76b0zsS.jpg

Hi sonicstadia,
If this is displaying sometimes, but not all the time, then it can be from the cache. Do you have the mobile cache enabled? (https://forum.tagdiv.com/cache-plugin-install-and-configure/ -> https://i.imgur.com/ftWFdTe.png)
Also, if you want we can take a look at this in private via email at contact@tagdiv.com where you can also provide wp-admin access so we can check all the settings and see if there is something that can interfere.
Thank you!

Hi,
The cache plugin is correctly set. I see that you also have the autoptimize plugin, please set it like in our guide -> https://forum.tagdiv.com/autoptimize-install-configuration/
Also, do you use Cloudflare (CDN), if yes, please check it like this -> https://forum.tagdiv.com/cloudflare-cdn/
The wp-rocket can be used too. The users who use it reported a better performance in speed, but this plugin is not free.
Thank you!

Hi,
It is possible to be from some extra plugin or code that you are using. Normally the source code for header 8 is https://i.imgur.com/YRvynbh.png now in places where the problem is it papers this extra code -> https://i.imgur.com/oyzf7DP.png
Thank you!

Hi,
Maybe the problem is only on iOS/mac, I just tested with my laptop and phone and for me, both website looks ok, not like in your screenshot.
I asked a colleague who has a mac to check your site and tell me if there is any problem.
I will let you know when I get an answer from him!

Hi Shubham Patel,
I’m sorry but on this link https://www.healthline.com/health/mental-health/mental-health-stigma-examples#takeaway I didn’t see a drop-down list, only the option for the infinite loading for posts.
If you are using ACFfor custom fields, then you can try to make a dropdown using this guide -> https://www.advancedcustomfields.com/resources/select/
Thank you!

Ok, I understand. However, you have the possibility to add the license to the same forum account -> https://i.imgur.com/DIIC3wu.png -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
For the Newspaper theme, you can change the width using tagDiv Composer and stretching the rows -> https://i.imgur.com/CFacOGU.png and all you need is to have set a background image -> https://i.imgur.com/ruXgGdG.png now if you enabled the boxed option -> https://i.imgur.com/MbHgukK.png then all the rows will have the same width and will no longer be stretched.
Therefore, with the Newspaper theme, you can have a boxed version with a background image and you can also have a background image that will not interfere with the content width.
Thank you!

Hello daimpa,
The Newspaper has options to change the width by stretching the rows, but not the Newsmag theme, this one has only a boxed version.
Now we can provide custom CSS to stretch the header and footer, this should not affect the website, but changing the content width can affect some elements.
If you want a CSS for the header and footer, please provide a link to your website.
Thank you!

Hi,
Is this problem also happen when you are logged in? If no, then the problem is from the cache and optimizer settings.
Thank you!

Hi theheritagelab,
So you want to no longer open the gallery image in the popup modal? For this, you can try this custom CSS:
.td-gallery .td-doubleSlider-1 .td-slide-galery-figure{
pointer-events:none!important;
}
The code can be set in the theme panel > custom code> custom css.
I hope this will help you!
Thank you!

Hello Aditya Goel,
I just checked your website and I see that now you also have the WP-Super-Cache -> https://i.imgur.com/BoGzRih.png please check it to be set like in our guide ->https://forum.tagdiv.com/cache-plugin-install-and-configure/ -> https://i.imgur.com/fBdxPbZ.png
I hope this will help you!
Thank you!

Hello,
The site is looking like that because some theme plugins are disabled. Please check for tagDiv Composer, tagDiv Cloud Library, and possible tagDiv Standard Pack. Once you identify the plugin that has been disabled, just enable it back and the problem should be resolved!
Let us know the results!
Thank you!

Hi,
I’m not sure if I understood exactly how you want it to work, do you want the normal posts to use taxonomies and not just categories? Normally a taxonomy can only be used for custom post types!
Also, now the taxonomies can use cloud templates -> https://i.imgur.com/JKPhqsv.png
Thank you!

Hello,
By default, there is a template that should be applied for all users that are registered on your website.
Now to disable it I believe it can be done with some custom code that can be set in a child theme in functions.php, maybe this article https://wordpress.stackexchange.com/questions/244351/disabling-author-page-only-for-subscribers will help you!
Thank you!

Hi niceguyitachi,
Bettina was referring to the settings that are made on the element from the header that indicates the login/logout element. This one can be edited using the tagDiv Composer -> https://i.imgur.com/2psC6JK.jpg select the header login element and set the text -> https://i.imgur.com/9Mum1zw.png
If this is not what you mean and the problem persists, please provide a few more details and some screenshots.
Thank you!

Hello,
Most of the time when this is happening is not that the theme plugins are deactivated themselves, something is disabling them, it can be the host or it can be because of a plugin conflict.
Can you please let us know the theme version and WordPress version that you have?
There is no list of plugins that can create problems, we have only a list with tested plugins -> https://i.imgur.com/7KttgVi.png
Also, do you use a normal website or a multisite?
Another solution will be to set a staging or a subdomain and set the website there only with the theme plugins enabled to see if the problem persists, in this way the live website will not be affected.

Hello,
Unfortunately, for the moment our theme does not have a system to edit/customize the post user verification email page.
For the moment our theme is using the standard template from emails that WordPress provides.
Thank you!

Hello,
Normally the sticky header can be enabled like in this guide and should be applied for entire website -> https://i.imgur.com/atuXoPz.png
Also, if you can provide a link to where the problem is happening, then I can take a look at it.
Thank you!

Hi,
I just checked your website using my mobile and for me, the mobile menu is working ok -> https://i.imgur.com/atuXoPz.png
Thank you!

Hello,
Is this problem happening only when you insert the Analytics Code or does it happens with everything that is set in the theme panel under Analytics Code “”?
Can you please contact us via email at contact@tagdiv.com to take a look and see what can be the problem?
Thank you!