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Calin
tagDiv Staff

Hi,
This can be done using the CPT and ACF plugins. Indeed this is not so simple like setting a normal single post template, but it is not impossible 😀
Please check our guides -> https://forum.tagdiv.com/custom-fields-support/
-> https://forum.tagdiv.com/custom-post-type-support/
Thank you!

Calin
tagDiv Staff

Hi,
I see that the favicon is not loading on your website https://i.imgur.com/BLAbXnj.png so this one can delay the loading time.
Also, you can try our guide from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/
Thank you!

Calin
tagDiv Staff

Hi,
Please check if you didn’t have set the homepage content in the header section -> https://i.imgur.com/DgcrTJP.png -> https://i.imgur.com/jEgvAFH.png
Thank you!

Calin
tagDiv Staff

Hi PaoloVe,
If I understand correctly you have some blocks on your homepage and in each of theme you want to display posts from specific categories, for this you can use the filter tab from each block -> https://forum.tagdiv.com/flex-block-settings-guide/
Also, if the problem is in the cloud categories too, then lease edit the cloud category template with tagDiv Composer and please check all blocks to be sure that those are set on current category -> https://i.imgur.com/9SKcC4Y.png -> https://i.imgur.com/bHmvQ3v.png, in this way the template will automatically filter only the selected category posts.
Thank you!

Calin
tagDiv Staff

Hi,
Unfortunately, there is no option for this, but I believe it can be done with some javascript and custom css and the code can be set in the child theme in functions.php or even in the theme panel.
Thank you!

Calin
tagDiv Staff

I’m glad that you managed the situation!

Calin
tagDiv Staff

HI,
I tested the link that you provided and that seems to be ok -> https://i.imgur.com/bzil9jm.png -> https://search.google.com/test/mobile-friendly/result?id=x0vraUQ64Tt5J2xny-LBOg
Also from what I see in this -> https://drive.google.com/file/d/1xsxBcMeCAdPHUcrUyvNuXVE7bkdV3Aey/view screenshots is not the mobile version, it is like a desktop version without some css on it.
Do you still et those Mobile Usability Issues in the Google Search Console?
Thank you!

Calin
tagDiv Staff

Hi MAG, did you tried the “Infinite load” option on pagination? This option should load the posts without clicking on something.

Calin
tagDiv Staff

Hi,
Please ley us know which one do you want to keep?
Thank you!

Calin
tagDiv Staff

Hi,
Can you please let me know the message you get and the article that has this problem?
You can use the mobile cloud template, you can create mobile pages, mobile clouds and those can be edited using tagdiv Composer or converted from desktop version.
Thank you!

Calin
tagDiv Staff

Hi,
You can see what problem is causing the everlasting spinner on column text by checking the browser console, usually it can be rocket loader from CDN or some permission code set in .htaccess -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!

Calin
tagDiv Staff

Hi,
First just be sure that you disable all the google fonts from the theme panel -> https://i.imgur.com/kRWtQSC.png then use the custom fonts -> https://imgur.com/YzjFDgV (please be sure that there name are a little different from the one on google), also make sure that the format is .woff not .woff2 -> https://forum.tagdiv.com/font-customization/
Then just set the new font for all elements.
Thank you!

Calin
tagDiv Staff

Hi,
What can be done is to contact us via email (contact@tagdiv.com) and establish the moment when both you and he can check this problem (for example, Monday at 12 o’clock utc2).
Thank you!

Calin
tagDiv Staff

Hi,
If you are using a standard header, then the H1 will be on logo and titles, when a title is present the logo will no longer have h1.
Now if is a cloud, then you can choose the element that will have the h1 -> https://i.imgur.com/E2B3K8n.png (for example each logo from the website will have h1 also the posts/page titles).
I hope this will help you!

Calin
tagDiv Staff

Hi,
A single license can only be used on 2 sites, regardless of their type.
If you have 3 domains and you want to use the theme on all 3, you will still need a license to use on the domain where the current license is not assigned.
Thanks

Calin
tagDiv Staff

Hi,
I see that on the element is set pointer-events: none; also it seems to be recognized like inactive menu element.
Can you please contact us via email at contact@tagdiv.com and please provide temporary wp-admin access so we can investigate the problem and resolve it?
Thank you!

Calin
tagDiv Staff

Hi,
So the license is assigned to the right domain, but the cloud is stack, in this case I believe that there can be an error in the console when the cloud is called.
Can you do a full backup for the website and please contact us via email to investigate the situation?
Thank you!

Calin
tagDiv Staff

Hi,
We checked the error log and we see that there are many warnings -> https://i.imgur.com/TfiGV22.png most of theme are related to revslider. I recommend to do some tests without this plugin and see if the problem is still persisting.
Also, I removed the credentials from the forum, because each user has the possibility to see them. Please send them via email.
Thank you!

Calin
tagDiv Staff

Hi,
I believe that you manage to remove the old subscription -> https://prnt.sc/5ugzrckIod9w or maybe you are referring to those https://i.imgur.com/ORyPKJ3.png
That is not the subscription from the theme -> https://forum.tagdiv.com/tagdiv-opt-in-builder/ I’m not sure, but the plugin I think it is memberpress product, you should check there documentation or ask the support team of the plugin. They should know how to do it.
Thank you for your understanding!

Calin
tagDiv Staff

I’m glad that I was able to help to resolve the logo problem.

Calin
tagDiv Staff

Hello nahwewe09,
I believe that you used cloud header and footer, but right not it looks like you have set to no header footer.
Do you still have the cloud header and footer templates in cloud library -> https://i.imgur.com/0lDz0Xd.png? If yes, then please check there if those are set as global. Also, you can edit the homepage and check in manager if the header is set on no header -> https://i.imgur.com/nUwCTi1.png (check the footer too).
Let me know the results!

Calin
tagDiv Staff

Hi discovermh, what you want it part from the new update.
Also to be able to display all the mentioned terms you can use two methods ->
1. You can use the “Multiple terms filter:” and you set the ids of each Country, State, and City List …
2. You use the “Post Type:” to choose what type of posts to display
Also, there will be more documentation when the update will be released.
Thank you!

Calin
tagDiv Staff

I see, you are referring to this option -> https://i.imgur.com/SMqtNAm.png this type of pagination is on all types of blocks.

Calin
tagDiv Staff

Hi,
There is no need to use the Elementor.
You can try the steps from this plugin -> https://yoast.com/google-web-stories-wordpress/
Thank you!

Calin
tagDiv Staff

Hi sporten,
Normally a license key can be used for only one domain, please check the envato terms:
https://themeforest.net/licenses/standard
https://themeforest.net/licenses/terms/regular
We allow the key to be used on 2 websites at the same time, because we consider that most website owners require a testing website besides the live website, and the theme must be activated there as well.
If you want to unassign and assign it on a different website you need to wait a period of time (this precaution was taken because many users were using the license on several domains at once).
Thank you!

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