Hello,
I looked for pages in the source and I don’t see “spot_img” anymore, so the problem should be solved. What I can advise you is to re-index the website
Thank you!

The problem should be resolved now!

Maybe you set it in the wrong functions.php file
I just tested again and for me is working, I also test it in child theme -> https://i.imgur.com/RCDPZC3.png -> https://i.imgur.com/3tQEDB4.png

Hello Viju,
I just checked your website and I see that you manage to set the main content to 728px -> https://i.imgur.com/tVuc8Vb.png

Hi SidCowans33, you can use the thumbnails also, you need to regenerate the thumbs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
I hope this will help you. As for the featured image inside the posts, if is need we can use ca css to adjust it.

Thank you!

Hello,

As a first step you could try the suggestions from this topic
– https://forum.tagdiv.com/topic/invalid-reply-at-server-endpoint-trying-to-get-to-cloud-library/
If there is no need for modifications as the requirements guide suggests, we can take a closer look at it. Send us an email at the address contact@tagdiv.com. Please also include a link to this topic in the email.

Let us know.

Hi,
Yes, the pages that are made using the tgadiv Composer will display shortcodes in backed. Please do not edit theme because the bake will no longer be editable with the theme builder. Those pages should be edited only with tagDiv Composer.
Also, I see when the page is opened in the builder, but seems to be the mobile page template.
Thank you!

Hello,
For “504 Gateway Timeout Error” please check this guide -> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-504-gateway-timeout-error-in-wordpress
Also, you can do some tests using only the tagdiv plugins and check if the problem is still persisting.
Thank you!

Hi,
Here is a similar situation ablaut the error you got -> https://forum.tagdiv.com/topic/error-with-the-tag-div-composer/
Also, if the problem is still persisting, or you can not manage the steps from that topic and you agree, I will like to make some investigations, for this please contact us via email at contact@tagdiv.com provide wp-admin access (link, user and password) and I will see what can be the problem.
Thank you!

• This reply was modified 3 years by Calin.

Hi,
Indeed the cloud templates (like WordPress) do not allow directly injection with php code.
You can get the child theme by downloading the theme from the theme forest account in full package (all documents), then unzip the archive and the child theme will be inside the package.
Thank you!

Hi FinPrepper,
If I understand correctly you have different logos on mobile and desktop. Also, you do not use the mobile theme plugin.
IN this case what you need to do is to edit with tagDiv Composer the homepage and select the mobile view port then select the logo and set the one you need (the mobile and header headers are separated) -> https://i.imgur.com/dyxKPTR.png -> https://i.imgur.com/zHbJCdV.png
I hope this will help you!

Hi,
Can you please do a full backup for the website and contact us via email?
If you can, then please provide wp-admin and cPanel access. We check the problem as soon as possible and we’ll try to resolve it. Also, please include the link of this topic so we can easily identify you.
Thank you!

Hello,
Thank you for contacting us!
We got a few days a similar report about the hidden option from the tablet on mobile page template. Indeed that is a problem with that option on that viewport of mobile page template, but on the rest of view should work.
I hope that our developers can fix the problem for the coming theme update (this is quite soon).
Thank you for you understanding!

Thank you for updating the situation!

Hi,
You can duplicate/clone the main website using a plugin. For more details you can check those articles:
– How to Clone a WordPress Site in 7 Easy Steps
– How to Clone a WordPress Site? A Step-by-Step Guide
I hope those will help you!

Hi,
I understand you perfectly. I have given the developers Warnings and I hope that these will be enough for them, normally with access to the site they can also test if the fix is ok.
Thank you!

Hello,
I just test it on my install and for me is working. (Newspaper v11.5.1)
Can you please let me know the path and some screenshots you set the code?
Thank you!

Hello,
So the problems appears using the ad box element. Can you please provide a link to the website where I can check this situation?
I believe that you are using banners, right? Do you have some custom settings in the ad box for banners?
Thank you!

Hello,
Indeed, we made some more tests and the problem is like you said, the hidden option is not working on mobile table. I did a notice to our developers and they will check this problem.
Thank you!

Hi,
The Labels should be display in the dropdown -> https://i.imgur.com/Iy3cjVP.png -> https://i.imgur.com/hTGRmHX.png just to be sur that the acf is added on posts.
Thank you!

Hello,
The page size increases depending on how many elements are found on it.
As optimizations, they can be performed for users who are not logged in to the site, for this, you can check our guide here -> https://forum.tagdiv.com/how-to-make-the-site-faster/
Thank you!

Hello,
We are glad that the code that Simion gave you worked. This applies strictly to the width and edges, but has nothing to do with the height.
Thank you!

Hello,
Using the Newsmag theme you can set in the post content 3 ads, 1 at the beginning, 1 in the middle and one at the end of content -> https://i.imgur.com/lkstDBn.png
You can check more in our guides from here -> https://forum.tagdiv.com/newsmag-header-ads/ -> https://i.imgur.com/8Kt7sCG.png
Thank you!

Hello,
Please check to have the last WordPress version, also please check the php version, try with php v7.4 and 8
Also, in case that you have a child theme, please disable it and check again.
Last thing you can do a test using only tagdiv plugins.
I hope this will help you!

Hi,
Indeed, there are some duplicate queries (our developers are informed about them), but these should not cause such problems that the website runs so hard.
Please check the theme requirements and try with php 7.4 and 8, this should provide better results -> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!

Hi,
Once that you are logged in the website, the problem persists? If the problem is gone, then you need to check the settings from the cache plugin, also from CDN (if you are using).
Also, check if you use object cache.
Thank you!