Hi,
Do you get some errors in console? Is this code -> https://i.imgur.com/SQ5tbCu.png from the theme requirements set in the htaccess file? If is not, please set it!
Thank you!

Hi,
That footer does exist in cloud, but need to be a little edited https://i.imgur.com/AKvFlTF.png -> https://i.imgur.com/QZ0xMBD.png use tagDiv Composer to remove the elements that you do not need and to adjust the layout.
Thank you!

I’m glad that you managed the situation!

Hi mgiannelis, you are not making the correct settings. You need to set the width on column and inner column, not on elements like in your screenshots.
Please check the screenshots now for me are displayed correctly:
On row 75% 25%
-> https://prnt.sc/KIATcBeyFqQV
-> https://i.imgur.com/8bwsKUr.jpg
on inner row 33% 66%
-> https://i.imgur.com/hs6zJSe.jpg
-> https://prnt.sc/ptdA0o0nvsgA
The cumulate % need to be 100% in each row and inner row. Also, when you set them make sure that you start with the small one to not exceed 100.
Thank you!

Hi,
I think that I remember a similar case that was caused by some cache or optimize plugin. Did you made a test using only tagDiv plugins to see if the problems persist?
It looks that by default the height of iframe is 880, but something is setting an inline height -> https://i.imgur.com/Olu59tm.png
Thank you!

I’m sorry, but I don’t know if you have to add anything or not, that’s how I got the code with this screenshot -> https://i.imgur.com/SK8axeY.png from what I see there it applies by category.
Thank you!

Hi mansour, can you provide some screenshots or a link to the website to see those errors?
Thank you!

The is an easy way to insert the embed the post from Instagram without a plugin, but it is possible no not work. What you need to do is to change it on Code editor => https://www.screencast.com/t/Jf1jrKOLO and insert the embed code from Instagram =>https://www.screencast.com/t/04kgRuUjd1-> https://www.screencast.com/t/qCEFodIx

Hope this helps you!

Thank you!

I asked a developer and he provide this code -> https://pastebin.com/FKjZKZJg

I understand what you mean, unfortunately we do not make functions, those are made by developers and maybe those are easy for them, but not for us, the support team do not have skills to create functions, we can help only with existed options and research from google.
I asked a developer and he provide this code -> https://pastebin.com/FKjZKZJg
Thank you for your understanding!

Hi,
I’m sorry, I was referring to WP Bakery plugin, but the second time when I write it I think that the corrector changed it in WP Rocket plugin.
What I mean is that it is possible to be a plugin conflict and you can make a test using only tagDiv plugins to see if the problem persist.
Thank you!

Yes, but at least you can test to see if using only the amp is that section displayed (when you are using the mobile theme plugin, this is using a different template for the mobile version).

Hi,
I think that in the previous version of theme, you had some custom changes in the theme files.
Now what you can try is to set a banner in this place -> https://i.imgur.com/G86gvlo.pngI hope this will help you!

Hi,
The message says that the folder plugin already exists, pleased delete it using cPanel and just install it from Newspaper > plugins (is no need to manually upload it).
This should work.
Please let me know the results!

Hi,
I see, we’ll check it soon and see what can be done to be fixed and t no longer get those warning.
Thank you!

Hi,
Can you please make a test, please disable tagDiv Composer and tagDiv Cloud Library, delete them and reinstall the plugins from Newspaper >plugins
In case that the problem is still persisting, then please make a full backup for your website and please provide access via email (contact@tagdiv.com) to see what can be that situation.
Thank you!

Hi,
Please make sure that all theme requirements are set -> https://forum.tagdiv.com/requirements-for-newspaper/
Also, please make a test and try only with tagDiv plugins and see if the problem persists.
Let me know the results!
Thank you!

Hi fredredwoods, we are glad that you manage to resolve the problem!
In case that you have other questions, please let us know!
Have a nice day!

Hi,
I thin k that you got those message because you are uploading the entire package and not only the theme, you need to unzip that package and upload only the newspaper zip inside it -> https://forum.tagdiv.com/install-via-wordpress/

To install a demo please use this guide -> https://forum.tagdiv.com/installing-demos/ make sure that you click to view all demos.
I hope this will help you!

To do this I will need you to let me know the style that you like -> https://demo.tagdiv.com/newspaper_crypto/newsletter/ and I also need a link where I can see the embed code that you have to can create the css style.
Thank you!

Hi,
Is this problem happening only for one page or for entire mobile? Did you had some translation before? if yes, then it is possible to be a cache, object cache, cdn cache.
Thank you!

Hi,
Most of the time this is do to a plugin conflict. Please check if you do not have the WP Bakery plugin enabled, this is interfering with the cloud templates and is change the layout for columns. We recommend to disable the WP Rocket to have a nice cloud template layout.
Let me know the results!

Hi,
I just checked your website and I see that you mange to resolve it -> https://i.imgur.com/bWx93di.png
Incase that you still have some hidden elements, then please check those topics-> https://forum.tagdiv.com/topic/mobile-issue-and-css-hidden/
-> https://forum.tagdiv.com/topic/hidden-element/
Thank you!

Hi,
It is possible that the number of accesses on the project where youtube api key is activated has reached 0, please do a now one, because if it has reached 0 it will not work even if you change youtube api key.
In case that after you do this the problem is still there, then please contact us via email at contact@tagdiv.com and please provide wp-admin access to inspect the situation.
Thank you!

Hi,
What you can do is to disable the mobile theme plugin on those pages, for this you need to use the Gutenberg editor -> https://i.imgur.com/62kCoBg.png
Thank you!