Hi,
Yes, we’ll need the link for login and the user with the password, so we can connect on the website and inspect the problems.
Thank you!

Hi,
As I can see you are using CPT, for this you need to use a template that has a sidebar (the default one is without a sidebar). You can use for the custom post types the standard templates, for this you can try our guide from here -> https://forum.tagdiv.com/custom-post-type-support/
Thank you!

Hi,
1. Maybe you can try some plugins like those mentioned on this article https://www.isitwp.com/best-wordpress-import-export-plugins/

2. For adding left and right ads, the only option that our theme has is to use a background image with a link on it -> https://forum.tagdiv.com/newsmag-background-ads/
I think that to add the shortcode from the AdRotate plugin to be display on left and right sidebars you’ll need some custom work for the ads positions.
Thank you!

Hi,
For this kind of problems, please contact us via email at contact@tagdiv.com and please provide the license certificate and wp-admin access. We’ll check it as soon as possible.
Thank you!

That would help us a lot. For this you can contact us via email at contact@tagdiv.com we’ll check the problem and we’ll try to provide a solution as quick as we can.
Thank you!

Hi,
Did you tested only with tagDiv plugins and the problem persist?
If yes, then please contact us via email at contact@tagdiv.com and include wp-admin access and the link of this topic.
We’ll check it as soon as possible.
Thank you!

Hi,
Yes, certain content is not allowed to be posted on the forum (as a precautionary measure).
These seem to be the queries that are blocks made. Maybe they can be optimized if the page is removed (https://i.imgur.com/7D8ucnt.png).
If you can do a staging or put your site on a subdomain we would like to connect to the site and see what we can do to improve these queries.
Let me know if you agree with this!
Thank you!

Hi,
I understand what you are saying, you want the sticky header to be displayed only on certain categories. To do this you need to use two cloud headers (you can duplicate the existing one). On one of the cloud headers, activate the sticky header option and leave the other one off -> https://i.imgur.com/fH6K66W.png. Then put the global header that is displayed in most places (for example, the one that doesn’t have the sicky header), and the one with the sticky header is set individually on pages and on cloud templates (single post template, cloud categories …) with tagDiv Composer.
I hope this will help you!

Hi,
Thank you for your kind words!
Our theme does not have an option to edit the message sent by WordPress and an account is activated.
Maybe you can use this articles for what you need:
-> https://wpmarmite.com/en/customize-wordpress-emails/
-> https://www.wpbeginner.com/plugins/how-to-send-a-custom-welcome-email-to-new-users-in-wordpress/
Thank you!

Hi,

The cloud has been split into sections in the new interface for faster access to cloud templates, but an option will be added to allow access to all elements of the cloud as before.

We do not recommend using multiple builders on the same website, but you can try, just use a single builder on the page.

Form this screenshot -> https://imgur.com/BU5rEqe I see that the element is set inline, so it most possible to be from the demo you have installed or other options.
Please try this custom css
.menu-td-demo-header-menu-container ul li::before {
display: none;
}
I hope it will help you!

Hi mgiannelis,
As far as I know this should make a logo, take you to the main page of the site.
The only way you can have a logo without a link is to replace the logo element with an image element, for example https://i.imgur.com/qWQuA30.png
I hope this will help!

Hi sunnymind, you can make a test using the tagDiv Newsletter plugin -> https://forum.tagdiv.com/the-newsletter-plugin/
In case that this is not working, I can do a css for you, just let me know how you’ll like the button to look.
Thank you!

Hello,
This problem is because when you create your homepage you did not set the content in the content area but in the header (or footer) area -> https://i.imgur.com/9GmVEMH.png -> https://i.imgur.com/BSEZ2yG.jpg -> https://i.imgur.com/k7l4fXt.png you need to drag and drop the content from header (or footer) area with tagDiv Composer in the main content area.
I hope this will help you!

Hi mgiannelis,
What you need to do in this situation it is to edit the single post template with tagDiv Composer, select the row and check the columns size inside the row -> https://i.imgur.com/ntvXXzM.png. Now one solution is to remove the width and just choose a row layout -> https://i.imgur.com/M4aOMPg.png the second solution is to set the width in % but starting with the column that will have the smalless width, so the total width to not be over 100%.
I hope this will help you!

Hi,
The method provided by Bettina is the bet one because it allow you to have control from the frontend and you can edit everything. To do this the page need to be made using the tagDiv Composer, not the WordPress editor, if you are using the WordPress editor, then you’ll need to use the settings that it provides -> https://i.imgur.com/x1NbWHE.png
Thank you!

Hi,
Could you please provide a link where we can inspect this issue and see exactly the problem.
Thank you!

HI,
I’m nut sure if I understand correctly, but I think that you have problems importing elements from cloud templates, right?
If is so, then most probably it is related to a plugin conflict. Please make a test using only tagDiv plugins and see if the problem persist ->https://i.imgur.com/qtlu3Hr.png -> https://i.imgur.com/NcO4ySz.png
Let me know the results!

Hi,
Indeed, for the moment this option is not available in our theme, but I think that it is a good request and I add it on our list for feature.
Thank you!

Hi Archerix,
Unfortunately I did not have access to an AdSense, but I did a test with a banner and it seems to work properly. I will also perform some tests with an AdSense code before it is approved.
In the meantime, if you want you can use the examples form here to disable ads on different port views.
Thank you!

Hi,
Thanks for your compliments!
If you are using a specific post templates, then you need to edit the file for that post template. For example if is post template 1, then the files will be wp-content/plugins/td-composer/legacy/Newsmag/parts/single/loop-single-1.php and single_template_1.php
Now if is the default post template, the files will be located on this path wp-content/plugins/td-composer/legacy/Newsmag/loop-single.php and single.php
I hope this will help you!

Hi,
Unfortunately, there is no option for import export for this.
If the problem is taking the staging changes in live website, then it can be use a migrate plugin.
Another solution is to copy by hand each cloud template from staging to live website (copy and past the code of cloud) -> https://imgur.com/Wo4yp58
Thank you!

Hi avadoweb,
You can use the mobile theme plugin. Is not a problem, but when you are using the mobile theme plugin, this need to be set apart from the rest of the website. This includes menu links, logo… For this you can check our guide -> https://forum.tagdiv.com/mobile-theme-introduction/ -> https://forum.tagdiv.com/the-mobile-theme/
If you disable the mobile theme plugin, the will be used the responsive version of the theme.
Also, we have a video tutorial that can help you -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Thank you!

Hi,
No extra charge is required. Please let us know what the problem is, what the website looks like, also if you want to contact us privately, it can be done by email at contact@tagdiv.com and let us know any issues you have , we will try to help you as best we can!
Thank you!

Hi alejandroman,
The cloud templates need to be assigned per category, this can be done on frontend -> https://i.imgur.com/RCtpwlT.png or in the theme panel as global or individual -> https://i.imgur.com/1cW1fNT.png
Thank you!

Hi,
1. Is this problem happening if you are using only tagDiv plugins? Most of the time when a problem like this appears it can be related to a plugin conflict.

2. If you are referring to the option by with apple pay -> https://i.imgur.com/0hEjcmT.png this is not display because the option is not integrated on WooCommerce plugin. The theme that you mentioned has an implementation for it. Maybe it will work if you’ll use a payment extension plugin for WooCommerce.
Thank you!