Hi,
It appears that the problem is only for the first load after using the ajax pagination it look normally -> https://i.imgur.com/FUHE9fg.jpg
Of the problem is only when you are not logged in, then it can be from the cache plugin. If is all the time, it can be from different situation.
Thank you!

Hi psychic04,
We didn’t tested the adsterra ads, so we can not say exactly how to set them, but, if you want we can take a look at them, for this please make a full backup and contact us via email at contact@tagdiv.com and please provide wp-admin access and include the link of this topic. We’ll check the ands and see how those are working.
Thank you!

Hi,
Do you know from when this problem started? Are you using cache plugin or CDN? If yes, maybe it is possible that some of them to not be cleared when the post get publish.
Thank you!

Hi iamratnesh, unfortunately, our theme do not have an option like that. The ads will be display for all users.
Maybe you can use an extra plugin, a dedicate plugin for ads, maybe those can provide this type of controls over the ads.
If you want, you can try some of those -> https://www.wpbeginner.com/plugins/what-are-the-best-ad-management-plugins-and-solutions-for-wordpress/
Thank you!

Hi,
Are you referring to this space -> https://i.imgur.com/d0AmMMH.png ?
If yes, then you can reduce the space -> https://i.imgur.com/19SH05o.png
.td-footer-template-wrap .tdc-row .td-pb-row {
margin-top: 50px!important;
}
Or replace the code that was set on the tdi_65 class.
If this is not what you mean, please let me know!

Hi rajuborda,
The Custom Post Type is not using cloud templates, this will use only standard templates. This can be set using our guide from here -> https://forum.tagdiv.com/custom-post-type-support/ also if you want you can set the file templates for the CPT in a child theme.
Here is a similar topic that can help you to set the templates for the cpt -> https://forum.tagdiv.com/topic/taxonomy-sorting-filter/
Thank you!

Hi,
The problem with composer can be from some extra plugins that were/are used, you can make a test using only tagDiv Composer and exiting should look and work normal.
I just checked the ueber uns page an now this seems to be ok -> https://i.imgur.com/EyG6X8U.png
About the pagespeed, this depends on more factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors.
If you want you can try our guide – https://forum.tagdiv.com/how-to-make-the-site-faster/ also there are many guide on this forum that can help.
Thank you!

HI,
Like you said, this problem do not seems to be related to the theme and more to the cookies -> https://i.imgur.com/5zcwuWj.png
Here are some articles that maybe can help you:
-> https://support.cookiebot.com/hc/en-us/articles/360006284114-Error-The-domain-is-not-authorized-to-show-the-cookie-declaration-Please-add-it-in-the-cookie-manager-to-authorize-the-domain-
-> https://support.cookiebot.com/hc/en-us/articles/360006356613-Error-DOMAINNAME-is-not-a-valid-domain-Please-add-it-to-the-cookie-consent-manager-to-authorize-the-domain-
-> https://support.cookiebot.com/hc/en-us/articles/360003794134-Why-is-the-cookie-consent-banner-dialog-not-showing-on-my-website-
I hope this will help you!

Hi,
You can enable/disable the sticky header on desktop and responsive version using the manager -> https://forum.tagdiv.com/header-manager/
About the mobile version. If you do not use the mobile theme plugin and you do not have apply any mobile page, then will be display the responsive version, the one from the desktop. I’m not sure, but I think you may have assigned a mobile page, it should be deselected.
Thank you!

Hi,
We reopen this bug on our list and I hope that our developers will fix it soon!
Thank you for your understanding!

Hi Vjcoil,
I do not think that you can remove a code in datbase.
That code is set on this file -> wp-content/plugins/td-composer/legacy/Newspaper/includes/td_config.php you can remove the classes and those should no longer be display in the page source -> https://i.imgur.com/GhVg2U2.png but this will also remove the css from those elements. maybe there is a better way to find out why the Gtranslate plugin is in conflict with those elements.
Thank you!

Hi EamonnO,
Can you please let us know how you set the ACF and how you set the shortcode in single post template.
Did you take the right parameter for shortcode ? -> https://i.imgur.com/Zls1gii.png -> https://www.advancedcustomfields.com/resources/shortcode/
Thank you!

Hi,
I see. Most of the theme are no longer providing support for IE.
I think that the situation can be fixed by using a code like this one: -> https://i.imgur.com/LkSZwcS.png :
.ie11 body .td-header-desktop-wrap .tdb-search-form-btn svg {
height: 32px;
}
.ie11 body .td-header-desktop-wrap .tdb-search-form {
width: 192px;
}
.ie11 body .td-header-desktop-wrap .td-a-rec-id-custom-spot div {
display: block;
}
.ie11 body .td-header-desktop-wrap .td_flex_block_2 {
margin-bottom: 0px !important
}
I hope this will help you!

Hi,
Maybe you can use the previous version of the Yoast SEO and you can let the authors of Yoast to know about the conflict with the Cmap plugins after the last updated.
Also, you can compare what was added in the last update from Yoast and after that compare to find the problem.
Thank you!

Hi Paradoxer,
The content is bolded because there is a 600 bold set on it. I think that you have some custom css set in the theme panel https://i.imgur.com/yCfrL9x.png and this need to me changed from font-weight: 600 !important; to font-weight: 400 !important;
Or you can use this custom css for mobile theme:
body .td-post-content blockquote p {
font-weight: 400 !important;
}
Set the code in the theme panel > custom code> css.
I hope this will help you!
Thank you!

Hi,
Unfortunately, I do not see any screenshot, but I think that you are referring to those icons -> https://i.imgur.com/Egvq0F7.png those are coming from the ajax pagination -> https://i.imgur.com/IT5gylN.png if you want to change only the icon it can be done using a css, just replace the icons in this code:
.td-icon-menu-right:before {
content: '\e808';
}
.td-icon-menu-left:before {
content: '\e807';
}
The code need to be set in the theme panel > custom code> custom css.
Thank you!

Hi,
Indeed, the WP Rocket plugin is not official tested with our theme, but there are many users that use this cache plugin with our theme, maybe the are using the responsive version or the mobile theme plugin and not the mobile page template.
When you are using the mobile page template the layout will be display on the landscape and portrait mode -> https://i.imgur.com/gEvy6po.png
If you want you can make a test using the WP Super cache to see if you ca get better results.
Let me know the results!
Thank you!

I see.
This https://www.embarcado.net/directorio/ seems to be a page, maybe is related to some elements that are set on it. Can you make a test only with tagDiv plugins enabled?
I’m nut sure, but the problem can be from the connections-cmap WordPress plugin -> https://prnt.sc/Dhia8rRGaf90
Can you please check it!
Thank you!

Hi Caleb Wong,
This can be done with tagDiv Composer by selecting and deleting the row that is holding the elements -> https://prnt.sc/3tqNqaiWug6b -> https://i.imgur.com/u6hbcIY.png
I hope this will help you!

Hi,
Do you want to set borders for all images inside the posts?
If is so, then you can use a custom css that will apply on all images inside the pots -> https://i.imgur.com/SmhMHAU.jpg
.single picture img {
border: 5px solid #888;
}
This code need to be set in the theme panel > custom code> custom css.
If this was not what you mean, then please let me know!
Thank you!

Hi soportesoci,
I just made some test and for the when I set a link with tracking parameters I do not have the problem that you have.
Maybe your code has some special characters. Can you contact us in private via email to check the link tracking? If yes, then please contact us via email at contact@tagdiv.com
The code for the pixel it is usually used for images -> https://i.imgur.com/B65Fk53.png
Thank you!

Hi,
Can you please provide some more details related to the css problems, also some screenshots will help a lot.
As far as I know the last theme update do not have problems related to the theme builder. Do you have some problems with it?
Thank you!

Hi sneakysnake,
Our theme is not interfering on the website permalinks, those are settings made by WordPress and seo plugins. Also, it is possible to have some code in .htaccess
Most of the time this situation can be fixed by renaming the .htaccess file and generate a new one by re-save the permalinks. Also here is a general guide -> https://www.fastcomet.com/kb/how-to-address-error-404-not-found-in-wordpress
Thank you!

Hi,
As far as I know there should be no problems for compatibility. But, it is possible that some settings from the jetpack plugin to change some settings, for example the top admin bar can be replace -> https://i.imgur.com/zmRC6hE.png and there can be other settings too.
Thank you!

Hi,

For the time being there is no problem for us to provide wp backry plugin, but if you want to use it with the new demos, it will not work properly, that’s why we recommend trying the theme builder. It is only a recommendation, if you do not want to use it, this is your choose.

Thank you for your understaning!