Calin Hi,
If you need to edit the theme files to set your code, then you need to edit the files that correspond for the post style that you are using, for example if you are using post style 1 the file path is -> wp-content/plugins/td-composer/legacy/Newsmag/parts/single/loop-single-1.php -> https://i.imgur.com/GMCyLr7.png if you make changes in those files, it will be better to set them in a child theme, making this the changes will not be lost when the theme will be updated.
I hope this will help you!
Calin Hi illusio26,
I think that your website is this one https://www.boardgamequest.com/ right now the website is working -> https://i.imgur.com/48YYWZl.jpg also I see that you have the last theme version, therefore, the only possibilities that I see if is there is a plugin conflict, maybe some custom changes in the theme or if your host have some options to disabled the plugins.
Thank you!
Calin Hi nayenews,
So, if I understand correctly, you are already use the mobile theme plugin with amp , using one of those options -> https://i.imgur.com/kzGpLFo.png there should be no errors.
Also please provide a link to your website and some screenshots with those errors.
Thank you!
Calin Hi hopenui,
Thank you for choosing our theme!
The license key can be used to activate your development copies and also the live version, so there will be no problems, you can use it on main domain and testing domain.
-> How to Activate the Theme and how the license key can be used
Thank you!
Calin Hi rizawali,
Unfortunately, our theme do not have a system for “automatically redirect to the reverent download page, where the user waits 10 seconds. After 10 second he/she will able to download” this need to be done using with a custom code, or maybe there are some plugins that can do that. Using or theme and most of the themes you have only the normal possibility to download the file when the button/link is clicked.
Thank you for your understanding!
Calin Hi,
I just checked your website and now everything looks normal -> https://i.imgur.com/8RzscBy.jpg -> https://i.imgur.com/54qc7Jg.png -> https://i.imgur.com/lF3oyJR.png
Did you manage to solve the problem?
Maybe the theme plugins were not installed ?
If there are still some problems, please let us know!
Thank you!
Calin Hi GSPConsultingServices,
If I’m right that code can be from the tagDiv Cloud Library and is for the Gutenberg editor from WordPress. Please make a test, disable the tagDiv Cloud Library and see if the problem is solved or not. If is solve, please delete the plugin and re-install it from Newspaper > plugins.
In case that the problem is still there we’ll need to take a look at it, for this please make a full backup for your website and contact us at contact@tagdiv.com and provide cPanel and wp-admin access. Also, include the link of this topic. We’ll check it as soon as possible.
Thank you!
Calin Hi Chris Baird,
Unfortunately, we do don’t have access to that website https://i.imgur.com/HZu81s6.png maybe you can provide some screenshots, at least we’ll se the design and we can try to se if it can be made with our theme builder.
Thank you!
Calin Hi Chrissss,
In database are stored only the post view count, and base on them there is a filter made with code that should check from most viewed posts only the posts from the last 7 days.
If you want I can take a look at this problem. For this please make a full backup and contact us at contact@tagdiv.com please provide wp-admin and cPanel access. We’ll check it as soon as possible. Also include the link of this topic to can identify you.
Thank you!
Calin Hi,
I just made some tests and for me it looks to work correctly the 7 days filter -> https://i.imgur.com/0H5qrmu.png maybe you have other plugins that interfere. Can you make a test using only the theme plugins and see if the posts displayed are correct.
Thank you!
Calin I’m glad the problem is solved!
Calin Calin Hi k.nagesh,
The Newsmag theme has only one width and this is 1024px, and all of pre-build websites are boxed (most of them have a background image or color for the rest of scree width).
Thank you!
Calin Hi,
Now all the blocks from website seems to load -> https://i.imgur.com/aFsnzpZ.jpg also the menu elements seems to work when you click on them. Did you manage to solve the problem, or maybe you set some mega menus?
Thank you!
Calin Hi,
It looks that all of those problems are related to some images that can not be loaded. If you can provide a link to your website I will try to check where are set those images. Most of the time are in the theme panel -> https://i.imgur.com/XQHmcAE.png
Thank you!
Calin I’m glad that you manage to solve the situation! In case that you have any questions related to our theme, please let me know!
Have a nice weekend!
Calin Hi,
If the H2 is set on page menu, then this will be display on entire website. Therefore, what I suggest is to remove the page menu -> https://i.imgur.com/Ps9wV2y.png and check it again.
I hope this will help you to remove the h2.
Thank you!
Calin Hi muktipolice,
Unfortunately, I do not understand the language from your screens, sorry! Also, I do not know what tool do you use?
Maybe you are referring to the H2 post titles from the blocks that are set on the page menu -> https://i.imgur.com/vOiEE5g.png to check it, please go in Appearance > Menu and remove the page id from the menu element “보증업체”.
I hope this will help you!
Let me know the results!
Calin Hi bettingspin,
I just made a test and I installed the theme on php 8.0.13 and for me is working without problems -> https://i.imgur.com/tgtsceb.png -> https://i.imgur.com/XfPQmAj.jpg therefore I do not think that the problem is from the php version.
Can you please provide more details about the settings and some screenshots with the error.
Thank you!
Calin Hi,
I think that you have set on blocks with tagDiv Composer the article title tag (seo) on h2 -> https://i.imgur.com/cGepNZX.png to check this, please edit the page with tagDiv Composer, click on blocks (I think that on the link provided is block 4) and change the article title tag.
I hope this will help you!
Calin Hi GusV,
That is the post view count. It will count each view of post (are genuine clicks). If you enter 3 times on that post, then the count will increase with 3. Now if you want that number can be set manually on each post from what number to start -> https://i.imgur.com/Nihd28H.png
Thank you!
Calin Hi sebdicam,
I just inspected your source page and it looks that you already have set the woo loop element -> https://i.imgur.com/Cr14vWL.png and this element should display all products from the current category. Therefore, if your products do not have a category in commune, then should not display them, if is dose, please make a test only with tagDiv plugins and woo commerce plugin to make sure that there is not a plugin conflict
Thank you!
Calin Calin Hi,
Indeed there you’ll need to use a custom css for example you can use this code
.td-header-main-menu, .td-header-main-menu {
height: 0px;
}
.td-header-menu-wrap {
min-height: 0;
}
Set the code in the theme panel > custom code> advance css> phone.
Now for the breadcrumbs are usually on posts and are set in each post style, the path on those files is wp-content/plugins/td-composer/legacy/Newsmag/parts/single/loop-single-1.php now for some templates the code is set in loop-single-x.php for others in single_template_x.php
-> https://i.imgur.com/Eu4RHa8.png
-> https://i.imgur.com/1fvgJhe.png
The code for breadcrumbs is set on this path -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_page_generator.php -> https://i.imgur.com/tZQcd4S.png
I hope this will help.
Thank you!
Calin Hi,
Please make sure that you are using php v8.
The open_basedir is a server configuration, a security measure to disallow file access. The PHP script is trying to access the folder for which access is not allowed. This restriction is defined by the PHP open_basedir variable for each domain separately. By default, open_basedir allows access to the tmp and domain’s document root directories.
There are a couple of things that you can try.
First, you should check your files and folders permission ad make sure that the permission of the file is set to 755 and files to 644.
You should also try deactivating the open_basedir. Edit the php.ini file, or .user.ini that is located within the main directory of your site and add this line:
open_basedir = none
Make sure to reach out to your hosting provider for more assistance with this if you are unsure how to handle this as they will be able to assist you more with these specifics.
Let me know the results!
Thank you!
