Hi praveenkumarad, if you have Newsmag v5.1 then the files must be there, the single.php file is on wp-content/plugins/td-composer/legacy/Newsmag and it is use for the default post template -> https://i.imgur.com/iCzWJ52.png for the rest of templates the files will be here wp-content/plugins/td-composer/legacy/Newsmag/parts/single -> https://i.imgur.com/KBtvwhJ.png
Thank you!
I’m glad the problem is solved!
Have a nice day!
Hi praveenkumarad, the files for the single posts templates are on this path -> wp-content/plugins/td-composer/legacy/Newsmag/parts/single if is the default php file, then will be on this path wp-content/plugins/td-composer/legacy/Newsmag
I hope this will help you!
Hi,
If your website looks like this https://imgur.com/Cbz5DMk then is not a theme problem. The situations that I can think are that you are using a share IP address, or you recently deleted an made a new website on the same address, or maybe that page was not indexed.
Here is also a similar case:
-> https://www.siteground.com/kb/default-server-vhost-nothing/
-> https://forum.directadmin.com/threads/default-vhost-server-homepage.5915/
I hope it will help you!
Hi,
Thank you for contacting us!
I just checked your website and this looks now good -> https://i.imgur.com/A8uwYST.png -> https://i.imgur.com/S4Rs2DR.png -> https://i.imgur.com/GD7pM7u.png is the problem still there? If yes, please provide some screenshots.
Thank you!
Hi,
Yes, the mobile page link will be accessible only for admin and editor, those can edit the mobile page, for visitors will be display the link from desktop.
I asked a friend with iPhone 12, but he said that for him everything seems normal. If the problem is on iPhone 7 I will try to find someone with that iPhone version.
Thank you!
Hi Faba,
If you are using the responsive version, to remove the login option you need to disable this option -> https://i.imgur.com/wpVOrPh.png now if you have installed and activate the mobile theme plugin, then you need to disable it from the mobile theme plugin, from this place -> https://i.imgur.com/xuhQo1O.png
I hope this will help you!
Hi,
Unfortunately, our theme do not have an option to disable ads on a particular post or page, you can do that only using a css with display none on those particular pages/posts or using an extra plugin for ads that have this option.
Thank you for your understanding!
Hi,
I just checked your website and for me your ads are display correctly https://greeneuropetoday.com/
Maybe the users that access your website to have some adblocker or something that is blocking the ads, in this case in console is usually display an error message like this one “Failed to load resource: net::ERR_BLOCKED_BY_CLIENT” if is so, then you can try this tutorial to fix it https://www.techinpost.com/fixed-error-err_blocked_by_client-code-problem-instantly/
I hope it will help you!
Hi,
I’ve made more tests and for me it looks correctly -> https://i.imgur.com/5RoJUCn.png
But what I see in your screenshot it is like the css of website was not loaded. Maybe this problem appears only when you have a low internet connection? Can you provide some more details about when is usually this problem appear?
Thank you!
Hi mkmedien,
I just tested your website and now for me the mobile menu and search seems to work, indeed at each page reload, I need to double touch the icon, after that is working with one touch. -> https://i.imgur.com/ExRvtqe.png -> https://i.imgur.com/h0EwmoT.png
Maybe the problem it is related to those errors -> https://i.imgur.com/1z9g3E2.png what you can try for theme, is to use Enable jQuery Migrate Helper, or better, make a full backup for your website and update the theme to the last version https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ (because you have an very old theme, it will be recommended to update the theme manually).
Thank you!
Hi,
First you need to make sure that this situation is not from a plugin conflict or extra code that you have added. If the problem persists unsung only tagDiv plugins, then most possible that the problem to be because you are using an old theme version https://i.imgur.com/JOOyK7l.png with the latest WordPress version, 5.8.1, in this case what you need to do is to make a full backup for your website and database and update the theme https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Thank you!
Hi,
This kind of problem it is usually from the wp memory limit, this need to be double, but please make sure that your host can provide it. Here is our theme requirements -> https://forum.tagdiv.com/requirements-for-newspaper/
Also here is an similar case -> https://wpml.org/forums/topic/out-of-memory-allocated-35651584-tried-to-allocate-81920-bytes/
I hope this will help you!
Hi jobo9969,
Usually, that kind of message should be display only for users that are using a piret theme or this is not registered.
In case that you got that message and you bought the theme, all you need to do is to make sure that this is activated. If this was and you still got the message, then please reset the license key and set it back, after that clear all the cache and the problem will be solved.
Thank you for your understanding and sorry for the inconvenience!
Hi,
For the theme update, please make a full backup and try to update the theme manually via FTP/cPanel -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ method B from our guide. Also please make sure that you install the theme plugin too.
For the problem with the mobile layout on pages this is look like that because you are using the mobile theme plugin, and for this you need to set the page content in mobile editor using only the elements that are provided by the mobile editor. You can check more in our guide from here https://forum.tagdiv.com/the-mobile-theme/
An alternative will be to disable this plugin and you’ll use the responsive version of the theme.
Thank you!
Hi kindcat94, are you using the mobile theme plugin or the responsive version? Also this problem is also occurs only with tagDiv plugins? If you can provide a link to your website where I can see the problem will help a lot.
Our theme do not have an option for the privacy/cookie pop up settings, but this can be done using a plugin -> https://wptablebuilder.com/best-gdpr-cookie-consent-notice-wordpress-plugins/
Thank you!
Hi,
If I remember correctly, there should be some options, something like: mark as fixed or something similar -> https://i.imgur.com/X46748w.png here is a guide with a video that can help you https://support.google.com/webmasters/answer/7450883?hl=en
Thank you!
Hi,
To remove the login you need to uncheck this option from the theme panel -> https://i.imgur.com/8SbjgOl.png -> https://forum.tagdiv.com/newsmag-login-how-to-enable-the-user-registration/
Thank you!
Please clear the actual errors and see if the problem will be back, the fix was implemented yesterday after 4:35 pm, and it is possible that those errors to be before the implementation.
Thank you!
Hi,
Indeed those were removed by the new version of WordPress v5.8. This on the list of our developers to see what was interfering and fix it.
Thank you!
Hi,
Already fixed this problem via email -> https://i.imgur.com/BxTLVx3.png please check the links and see if the canonical it looks correctly now on amp links.
Let me know the results!
Hi,
Indeed there was a problem with the amp canonical links for pages with pagination, please check now your website, it should be fixed now.
Let me know the results!
Thank you!
I’m glad when I can help!
Hi,
I just checked some of your posts and those looks to have the right canonical link https://i.imgur.com/IbHvQI2.png -> https://i.imgur.com/B9zPYjm.png the reported situation it is only for homepage and I think this is like that because it is a self-referential-> https://sitebulb.com/hints/amp/amp-page-url-is-missing-a-canonical-tag/ now just to be sure that this is not a bug I also asked one of our developers about this, unfortunately, I did not got an answerer until now, but once that I got it, I will let you know!
Thank you!
Hi kproK,
If you want to make some changes we can help you with some guides, or if you want that one of our developers to do the website like you want, then you need to make a custom request here https://tagdiv.com/submit-a-request/
Thank you!