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Calin
tagDiv Staff

Hi,
If you want to change it for one menu element that you will like to be different all the time, then the best way will be to add on it a class and on that class to set a custom css, for example -> https://i.imgur.com/Zqja3eE.png -> https://i.imgur.com/h3M6TWC.png the css need to be se in the theme panel > custom code> custom css.
I hope it will help you!
Thank you!

Calin
tagDiv Staff

Hi DanniBoi, indeed the Newsmag theme is limited on settings, therefore, there are a few header styles, where all you can do is to change the elements from the header from the theme panel -> https://i.imgur.com/mivGTVV.png
Thank you!

Calin
tagDiv Staff

Hi,
If you set the YouTube account id and you are redirect to the right account when you are clicking on the Youtube social count in the sidebar, then please contact us at contact@tagdiv.com and provide wp-admin access, we need to inspect the problem and see if there are some interference.
Thank you

Calin
tagDiv Staff

Hi,
If I understand correctly, this situation appears only on one page, if you are not sure of this, please make a test on a new page.
Now this situation can appear from different cases, we made an article with what you need to check in those cases -> https://forum.tagdiv.com/tagdiv-composer-not-working/ but if the problem papers only after your last edit with tagDiv Composer on the page, then the optima solution will be to use a page revision https://wordpress.com/support/editors/page-post-revisions/
I hope this will help you!
Let me know he results!

Calin
tagDiv Staff

Hi,
Then at least a FTP access, because without having access to the files on host I can not help.
Or you can ask the your host to set those requirements for your website (those are part of host).
-> https://stackoverflow.com/questions/9973555/setting-max-input-vars-php-ini-directive-using-ini-set
-> https://chemicloud.com/kb/article/how-to-increase-the-max_input_vars-limit-in-cpanel/
Thank you!

Calin
tagDiv Staff

Hi,
As I can see in our reply all the problems seems to be related to the wp-admin folder from WordPress only, the themes and plugins are in wp-content -> https://www.wpbeginner.com/beginners-guide/beginners-guide-to-wordpress-file-and-directory-structure/
Now this is not exclude to be from a theme or plugin problem and those to interfere with the settings from WordPress for this you need to make a test using a default theme from WP and without any plugins to see if it is an WordPress problem or not (to make this you need to make a full backup first).
If you want we can investigate this problem, but for this you need to contact us at contact@tagdiv.com and we need wp-admin and cPanel access, also you need to have a full backup for your database and website.
Thank you!

Calin
tagDiv Staff

Hi,
There are more reasons, I will provide only a few of them:
– keep the theme and WordPress compatibility.
– security and bug fixes.
– new features.
Before all update we recommend to make a full backup for website and database -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ also if you have an old version, then we’ll suggest to use the update via FTP and make sure that you install and update the theme plugins too (from the Newsmag > plugins).
Thank you!

Calin
tagDiv Staff

The problem was fixed via email using the steps provided in the above reply https://i.imgur.com/PfrE9Dv.png
Thank you!

Calin
tagDiv Staff

Hi Patrick93,

The options from the Breadcrumbs elements are working correctly for me and it should work for you too, just make sure that the link is set correctly, in my case https://i.imgur.com/EUbvFpV.png -> https://i.imgur.com/oK76g7j.jpg -> https://i.imgur.com/SlfrNX3.png the link will be apply on all Breadcrumbs that have set that single post cloud template.

Now if you want to keep those and you do not need theme to be linked to something, then you can remove the click from them too.
For thumbnails you can remove the link using this css:

.td-post-category  {
  pointer-events: none!important;
} 

Just set this code in the theme panel> custom code > custom css.

I hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,
I just made a test on my install where I use Newsmag v5.1 and for me looks to work -> https://i.imgur.com/Jm740LF.png -> https://i.imgur.com/6dE2agZ.png
Maybe there are some problems with the pre-build websites, I tested on default, which one do you use? If the problem is on a different pre-build website, then it can be only from the extra file that are added on it, for example for magazine the file is this one wp-content/plugins/td-composer/legacy/Newsmag/includes/demos/magazine/td_block_template_1.php just replace the code with this one https://pastebin.com/QRqsNDeQ and the problem should be solved.
I hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,
Using Newsmag theme, tagDiv Composer can be used only on page, so you can not use it for category templates.
Also, our Newsmag theme has a general system for ads, in case that you want to have more control over them, you can try some plugins:
https://blog.hubspot.com/website/best-advertising-management-plugins-for-wordpress
Thank you!

Calin
tagDiv Staff

Hi,
For mobile version you should use an image with 300px width, and another trick it is to set per each view port a margin top https://i.imgur.com/lnbW1NM.png this can be positive or negative, in my example was -20
I hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

I’m sorry to hire this, unfortunately, if the website has been hacked there is little we can do. There are online guides for what to do in such situations, for example
https://wordpress.org/support/article/faq-my-site-was-hacked/
https://wpbuffs.com/wordpress-website-hacked/
https://www.hostpapa.com/blog/security/what-to-do-if-your-wordpress-website-was-hacked/
https://kinsta.com/blog/wordpress-hacked/
We can provide assistance with theme related issues and questions.

I hope this will help you!

Calin
tagDiv Staff

Hi,
I think that you are referring to those titles https://i.imgur.com/psqE2Wo.png normally all you need to do for those is to select with tagDiv Composer the H tag and this should apply -> https://i.imgur.com/I34FOlW.jpg -> https://i.imgur.com/0kgvR62.png
In case that this is not apply, make sure that you do not have a plugin conflict, make a test using only tagDiv plugins and set again a different H tag.
Let me know the results.
Thank you!

Calin
tagDiv Staff

Hi,
That error is referring to the post settings (https://i.imgur.com/FfoXX0G.png), usually, this kind of errors appears when in the theme or theme plugins were made changes and some time when there are some problems with some untested plugins.
What I can suggest it is to make a test using only tagDiv plugins and see if the error are still add in php error log, also in case that you know that there were made changes in the them files, then it can be from there, a clean install normally will fix the problem.
Thank you!

Calin
tagDiv Staff

Hi,
The menu can be edited from appearance > menu -> https://i.imgur.com/8FHi7Jp.png I see that you have in your menu some mega menus, those are made like in our guide from here https://forum.tagdiv.com/newsmag-mega-menu/
I hope this will help you!

Calin
tagDiv Staff

I’m glad that advice was helpful!
Have a nice week!

Calin
tagDiv Staff

Hi,
Usually, those settings are handle by hosts, but we can try to set the theme requirements for you, but only via email, for this, please send an email with wp-admin and cPanel for the website where you can not manage to set them.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
I’m not quite sure if I understand the problem, but I think that you are referring that the images are not cover the entire space from the Big Grid modules, if is so this can be fixed using our guide from here https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
If this is not what you mean, please let me now!
Thank you!

Calin
tagDiv Staff

Hi mdcorte, with our theme to see the traffic you need to set the Google Analytics in the theme panel in this section -> https://i.imgur.com/krhQFui.png also this need to have a specific format https://i.imgur.com/hKwy11g.png then the code and not the theme will handle the rest of work. Please check that this to be set correctly and make sure that you do not have other plugins that can interfere.
https://hingemarketing.com/blog/story/why-your-google-analytics-data-is-wrong-and-how-to-fix-it
Thank you!

Calin
tagDiv Staff

Hi msakande,
Most of similar problems were because there was no smtp and using this guide, if this is enable on your website and the problem persists, what please make a test using only the theme and tagDiv Plugins. If the problem is still persisting, please contact us at contact@tagdiv.com and provide wp-admin and cPanel access, we’ll investigate to see if there are some elements from our theme interfering. Also please make a full backup for your website and database.
Thank you!

Calin
tagDiv Staff

Hi,
For modal popup login, you can simply disable the login from backend and remove it from the frontend using tagDiv Composer https://forum.tagdiv.com/login-how-to-enable-user-registration/ after that if you want you can also comment the code from the theme files wp-content/plugins/td-composer/legacy/Newspaper/parts/header/td-login-modal.php and wp-content/plugins/td-cloud-library/parts/tdb-login-modal.php
Also for live search, all you need to do is to remove it from the cloud header with tagDiv Composer and replace it with the search form element.
Thank you!

Calin
tagDiv Staff

Hi Iryna IMN,
If the mobile theme version was deliver on desktop, then this problem was from the cache plugin that you are using, this do not know when to deliver the mobile cache version and when to deliver the desktop cache version. Usually, we recommend to use cache plugins with support for mobile cache.
Now if you disabled the mobile theme plugin, please make sure that you remove all the cache that you have now on your website and host, also on CDN if you are using, after that the problem should be solved.
Let me know the results!

Calin
tagDiv Staff

HI,
Your website it looks like this https://i.imgur.com/vaoFUML.png because you didn’t updated and enable the tagDiv plugins. Those can be founded in Newspaper > Welcome section or Newspaper > plugins. You need to have enable tagDiv Composer, tagDiv Cloud Library and in case that you used standard templates you also need to enable tagDiv Standard pack.
Let me know the results!

Calin
tagDiv Staff

Hi tedted, I checked your website and for me this looks that it is installed correctly and there are no other contents from the old theme. Maybe you are referring to a specific place if is so, please let me know or provide some screenshots with it and I will help you!
Thank you!

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