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Calin
tagDiv Staff

Hi, I think that you want to display the category image assigned individual per category in the blocks meta with the category name. If is so, then you can do this only with custom changes, because there is no options in our theme to can achieve that, sorry!
If this is not what you mean, please let me know!
Thank you!

Calin
tagDiv Staff

Hi ppirong, for this situation, please make sure that all theme requirements are set https://forum.tagdiv.com/requirements-for-newspaper/ and you use a ssl plugin. Also please make sure that you do not have a plugin conflict. If you follow all those steps, and the problem with 500error persist, please check this guide https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
Also for “Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” please check this guide https://forum.tagdiv.com/tagdiv-composer-not-working/
If the problem is only on one specific page, then please use the revisions https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
Thank you!

Calin
tagDiv Staff

Please let me know the email address or the subject of email to can find you.
Thank you!

Calin
tagDiv Staff

Hi,
I check this on our mac and I set it on emulator, but I can not recreate the problem. but since you are using the image logo the tagline and text logo should not be display. We’ll like to investigate this situation, for this pleas contact us at contact@tagdiv.com and provide wp-admin and make sure that you have a full backup.
Thank you!

Calin
tagDiv Staff

Hi steinseba, indeed there seems to be an error between tagDiv Opt-In Builder -> https://i.imgur.com/xtit6bj.png and WordPress customizer -> https://i.imgur.com/iTAVxUK.png we’ll fix it as soon as possible.
Thank you for letting us know about this problem.

Calin
tagDiv Staff

Hi,
I just checked the website and those images seems to no longer be on your website https://i.imgur.com/BwhVmGd.png and if you access them you are redirect to homepage. Now in this case that image is a thumb, maybe you delete it. Please check to see if you still have the feature image for that post and if that is still there (the original image), the regenerate the thumbs that you are using https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
I hope this will help you!

Calin
tagDiv Staff

Hi viniciusyamada,
If you want, we can take a loot at this situation.
I do not remember, the ads for your website are set per cloud template on each language or you translate them using string translate?
To check the situation, please contact to our email address (contact@tagdiv.com).
We’ll take a look as soon as possible!
Thank you!

Calin
tagDiv Staff

Hi RichardWachtel,
I checked your website and right now you have Newspaper v11.
Normally, there should be no problems with the theme update, just make sure that all theme plugins are enable. https://forum.tagdiv.com/how-to-update-the-theme-2/
If you want we can take a look and update the theme fore you to see if there are some problems or not. For this please make a full backup and contact us at contact@tagdiv.com provide wp-admin and cPanel, also include the link of this topic.
Thank you!

Calin
tagDiv Staff

Sorry NaturaNRG, but in Newsmag theme there is no option for this. The desktop version is with a fix width and it is boxed.
Thank you!

Calin
tagDiv Staff

Hi,
If you do not want any menu elements, then you need to create a new menu (an empty one) and assign it in theme panel -> https://i.imgur.com/dc6xlUn.png -> https://i.imgur.com/j9buXp6.png
I hope this will help you!

Calin
tagDiv Staff

Hi,
That it is because of the number of articles set to be display. Since you have 3 columns you need to set a number that divides with 3 like 9, 12, … 21 … you can do this using the option from settings > reading -> https://i.imgur.com/CYnE4eW.png
I hope this will help you!

Calin
tagDiv Staff

In case that you see other problem, let us know!
Have a nice day!

Calin
tagDiv Staff

Hi,
If you are using a single post template from tagDiv Cloud library, then the path is this one wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_content.php
If you are using standard post styles, then the path is this one wp-content/plugins/td-standard-pack/Newspaper/parts/single or for default template from theme when tagDiv Standard pack is activate wp-content/plugins/td-standard-pack/Newspaper/loop-single.php or single.php when tagDiv standard pack is not activate wp-content/plugins/td-composer/legacy/Newspaper/loop-single.php or single.php
I hope this will help you!

Calin
tagDiv Staff

Hi,
It seem that the situation is different from the one that I have describe, maybe the the problem is only on iPad/table. Tomorrow I will have access to our gadgets (iPad, mac …), sorry that it takes so long to check this situation, this is because we work from home and we do not have all the equipment from work.
Thank you for your understanding!

Calin
tagDiv Staff

Hello, the new update I think that we’ll be this week or the next one.
Thank you!

Calin
tagDiv Staff

Hi NaturaNRG,
Unfortunately, I do not have access to see your screenshot -> https://i.imgur.com/TDenHPe.png can you provide another screen or a link where I can identify the problem.
Thank you!

Calin
tagDiv Staff

Hi,

Sorry you feel this way, if you want we can help you with the problems you are having. Mention each one here with as many details as possible.

However if you have decided to request a refund, you can do so here
https://themeforest.net/refund_requests/new

Let us know.
Thanks

Calin
tagDiv Staff

Hi Kalenychenko, this situation appears because you have updated the WordPress to v5.8 and Newsmag is not full compatible with it, this is one of the incompatibilities. We want to make soon a theme update for compatibility with WP 5.8
Thank you for your understanding!

Calin
tagDiv Staff

He hope that the theme update to be soon, in 1-2 weeks.
Thank you for your understanding!
Have a nice day!

Calin
tagDiv Staff

Hi muktipolice, please make a full backup and contact us at contact@tagdiv.com, provide wp-admin and cPanel also include the link of this topic to can identify you.
We’ll check the situation and fix it as soon as possible.
Thank you!

Calin
tagDiv Staff

Hi,
Unfortunately, right now I do not have an iPad to this this, but I think it is related to the mobile version, when you zoom the width of screen is change https://i.imgur.com/Y01ewEG.jpg -> https://i.imgur.com/zlvDHfN.jpg
If you are using iPad, just make sure that you have set the retina logo.
For the problem with padding, I check your website, but I didn’t manage to find it. It is also on iPad or what tablet did you use, can you please provide some screenshots?
Also if the problem from iPad is different from the one that I suggested, please provide some screenshots, in the meantime I will try to check the website on iPad.
Thank you!

Calin
tagDiv Staff

Please check the answerer from previous topic.
Also make sure that this make sure that al theme requirements are set -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ in special this code -> https://i.imgur.com/crU4wX3.png
Thank you!

Calin
tagDiv Staff

Hi,
We can change personal data on email, at contact@tagdiv.com, if you are sure that the cloudflare is set exactly as in our guide https://forum.tagdiv.com/cloudflare-cdn/ then you can let it enabled.
Thank you!

Calin
tagDiv Staff

Hi weedinsider.ca,
This https://weedinsider.ca/reviews/ is a page not a category, but you can edit it using tagDiv Composer -> https://i.imgur.com/6zy8zjM.png click on the flex block and you can check the number of posts from here https://i.imgur.com/JdImJXq.png also you can add pagination from here -> https://i.imgur.com/WMxVE7s.png or if you want numbered pagination, then use the posts loop element https://i.imgur.com/h2yO3rm.png
I hope this will help you better!
Thank you!

Calin
tagDiv Staff

Hi macizoe,
I think that the problem is because this block https://i.imgur.com/zgP6pFL.png that you set is set in footer zone and not in the content zone -> https://i.imgur.com/n1zWdXd.png, so this will be display for full website. -> https://i.imgur.com/EsvzGSw.png -> https://i.imgur.com/yV5Y6fR.png
Thank you!

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