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Calin
tagDiv Staff

Hi ghoangit,
This situation appear if you make update to last version of WordPress 5.6, then the button for composer is remove from Gutenberg, but the pages still can be edited from frontend or from pages -> https://i.imgur.com/7LgjYE1.png
The button will be add back soon!
Thank you!

Calin
tagDiv Staff

Hi,
I think that you can achieve this using tagDiv Composer and enable the option on the on the column -> https://i.imgur.com/bHdlPAa.png (now I think that it will make all the column sicky, not only the last element) also you can check our documentation for:
-> https://tagdiv.com/multiple-sticky-sidebars/
Thank you!

Calin
tagDiv Staff

Hi,
Yes, you can do that if you are using a cloud header from tagDiv Cloud Library -> https://i.imgur.com/kMfgAOv.jpg -> https://i.imgur.com/bq0c4C9.png
Hope this will help you!

Calin
tagDiv Staff

Hi onurquoise and lolhaus as anneveadayi said the theme do not have anything to do with those automatic advertisement that you are using, those can be edited from your Adsense account.
Thank you!

Calin
tagDiv Staff

Hi,
I see that now the website is working -> https://i.imgur.com/zIBFjLC.jpg if there are some problems with jquery you can use Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
If there are still some problems, please let me know!
Thank you!

Calin
tagDiv Staff

Hi,
The RankMath was not yet added those are for the moment the plugins that we can provide support if are using with our theme -> https://i.imgur.com/uPyuYHz.png
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
If the theme is using to much cpu, you can use the guide from here – https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/ you can reduce the number of queries.
Let us know the results!
Thank you!

Calin
tagDiv Staff

Hi,
Please see if your widgets are not set in inactive widgets.
Is possible that during the update the theme to be disable and then the sidebar widgets will lose the position. Usually when you are using widgets is better to use the manually update, the option B from here -> https://tagdiv.com/update-newspaper-theme/
Also if you do not have a theme backup to restore, then are less chances to get theme back.
Thank you!

Calin
tagDiv Staff

Hi, usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps. Also please make sure that you use a ssl to have https.
Also if the theme is not activate you’ll get the same message, make sure that you have the theme activate as in our guide from here -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Let me know the results!

Calin
tagDiv Staff

Hi,

What You can do is to regenerate the thumbs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ and see if there are some difference or not, if the problem persists, please provide me a link where I can inspect this problem.

Thank you!

Calin
tagDiv Staff

Hi valuewalk, please let me know the email address that you use and the title of email. I will search for it and reply as soon as possible.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
Yes, is possible to understand that iframe inside the function.php can be a risk.
We’ll see what our developers discover.

Calin
tagDiv Staff

Hi,
This problem https://i.imgur.com/S5sSNTn.png appear when the theme plugins were not updated and enable after those are enable everything is fine -> https://i.imgur.com/qG8vKb4.png -> https://tagdiv.com/update-newspaper-theme/
Thank you!

Calin
tagDiv Staff

Hi
Unfortunately the link is not working -> https://i.imgur.com/GrSQ3EA.png
Can you make a make a full backup send us an email at contact@tagdiv.com and include wp-admin, cPanel and the link of this thread. I will investigate the problem.
Thank you!

Calin
tagDiv Staff

Hi,
Please make sure that you do not have any conflict plugins, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also we have a guide for how to investigate this problem and fix it -> https://forum.tagdiv.com/tagdiv-composer-not-working/ make sure that you have this set https://i.imgur.com/rEp1xkT.png -> https://forum.tagdiv.com/requirements-for-newspaper/
If the problem persists, make a full backup send us an email at contact@tagdiv.com and include wp-admin, cPanel and the link of this thread. I will investigate the problem.
Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,
As I can see in your screenshot is like the header style was change and you have now set the text logo.
This problem appeasers after the theme was updated using the automatic theme option? if yes, please make a test using the manual theme update like the one from our guide -> https://tagdiv.com/update-newspaper-theme/
If there are no changes in theme files, the using the manual update should look in the same way as before update.
Let me know the results!

Calin
tagDiv Staff

Hi,
We investigate this issue and we will provide a fix as soon as possible.
Until then, please install and activate Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).

Thanks!

Calin
tagDiv Staff

Hi,
I think that you are referring that the tagDiv composer is no longer inside the page -> https://i.imgur.com/kOvQaky.png indeed this was removed by WordPress v5.6 our developer were informed by this and it will be add back soon.
Until the you can edit the page from here -> https://i.imgur.com/JKfVG6C.png or from frontend -> https://i.imgur.com/tQIGHkP.jpg
Thank you!

Calin
tagDiv Staff

Hi prakharjeevan,
I think that what you want to say is that there is no social share on ‘Single post template 61 – GadgetsPro’ if is so you can add theme using tagDiv Composer -> https://i.imgur.com/7S3ePMl.png -> https://i.imgur.com/PJ0S5Uv.png -> https://i.imgur.com/b8gS3PG.png
Hope this will help you!

Calin
tagDiv Staff

Hi Lacasito70, sorry that is take so long until you get a reply!
Usually the ” zoom effect” appears when you enable this option on cloud header -> https://i.imgur.com/FZa9dpa.png
Also you need to re-optimize the website for the actually changes that you’ve made when you changed the theme, in this way the new changes will be optimize.
Thank you!

Calin
tagDiv Staff

Hi,
Is look that there is an extra css that is apply on the mobile version.
.vc_row {
margin-left: -15px;
margin-right: -15px;
}

Please set this code -> https://i.imgur.com/eVRcz6f.png
.single .vc_row {
margin-left: 0px;
margin-right: 0px;
}

In theme panel> custom code> advance css> phone css.
Hope it will help you!
Thank you!

Calin
tagDiv Staff

Hi pmguide, I just reply in your topic about this, if there is still a problem, please reply there.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
There were reported some problem like this one, but until now all were solved by cleaning the cache and purge the cdn and check the plugins to make sure that there is no plugin conflict.
An alternative is to install and activate Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
If there is still a problem, let us know!
Thank you!

Calin
tagDiv Staff

Hi regio-online,
Yes, the button form inside the pages was removed with the WordPress update. Our developers are informed about this and they will add it back. There will be a fix update soon and that update should fix this situation too.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
Make sure that you clear all ache and purge the CDN.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persists, please provide a link to your website.
Thank you!

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