Hi Shashi_Mishra,
Make sure that the theme requirements are se as in our guide -> https://forum.tagdiv.com/search/requirements/
If there is still a problem, please provide some more details and some screenshots.
Thank you!

Hi, the mega menu layout it can be edited using tagDiv Composer -> https://i.imgur.com/lM6tP1b.jpg -> https://i.imgur.com/OlyNo9e.jpg -> https://i.imgur.com/OlyNo9e.jpg this can be done per each header main menu element (you have two header main menus and each one is individual), you can use the right click to copy the style and past to the other one.
Thank you!

Hi bengyeow, please make sure that you are using the last theme version, Newspaper v10.3.8 and you have set the youtube api key ->https://forum.tagdiv.com/youtube-api-key/ after that clear all cache and cdn (if you are using) then the option should work.
If there is still a problem, please provide some more details and some screenshots.
Thank you!

Hi,

Normal, when you click on author name, you should be redirect to author page.
For the problem with the author links, maybe the author archives are disabled in the Yoast plugin, if they are author links will be redirected to the homepage. Check if that is the case – http://prntscr.com/mbwwuk after that clear all cache, purge CDN(if you are using) and check the results.

Let me know the results!
Thank you!

Hi Lacasito70, indeed when you use a new item, you need first to learn how to use it, after that everything will become easier, this method that you mentioned is applying in al domains.
This seems to be strange, for your details is like the “imported” settings are not saved, can you make a full backup and provide via email access to staging and the live website to make a test for a single post template or a cloud category to see the theme behavior? this will help a lot and will be faster to see if there is a problem with the theme or is some cache or other conflicts.
Please send the email at contact@tagdiv.com and include the link of this thread inside the email, in this way I will know exactly about what is the problem that you are facing!
Thank you for your understanding and sorry for the inconvenience!

Hi,
Please try to update the theme again manually, in this way you’ll exclude the problems that can appear during theme update, delete the theme and theme plugins and use the method B from our guide -> https://tagdiv.com/update-newspaper-theme/
Also make sure that you do not have a plugin conflict or some modules that are blocking the theme and plugins to get updated.
Let me know the results!

Hi luongtruongtho, for a standard demo with standard templates the ads can be set in theme panel -> https://i.imgur.com/BJjc6V4.png -> https://forum.tagdiv.com/ads-adsense-overview/
If you are using a pro demo, then you need to edit the cloud templates and set in ad box and on post content the ads ->https://www.youtube.com/watch?v=biTpVVlr8j8
Hope this will help you!

Hi,
The tagDiv Cloud Library need to be use if you have a pro demo, those are using cloud templates and without this plugin the layout will be only shortcodes.
If you are using a demo (not pro demo), then you need to have only tagDiv composer and tagDiv Standard pack.
Thank you!

Hi,
That seems to be a page without a sidebar, also the row seems to be stretched to 1200px with tagDiv Composer -> https://i.imgur.com/ZLJ7eWe.png
Please check this and let me know the results!
Thank you!

Hi,
Is possible to be some installation problems, please delete the theme and reinstall it again, also make sure that all theme requirements are set as in this guide https://forum.tagdiv.com/requirements-for-newspaper/ and you do not have any plugin conflicts.
If the problem persists, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thanks you!

Hi thebox,
1. Yes, the theme is compatible with WOML, this is the plugin that we indicate to use, you can check in this topic some more details about how you can use the theme with this plugin: -> https://forum.tagdiv.com/topic/logo-link-4/
2. Yes, you can translate/change the ads without extra plugin, when you translate the templates you can change the ads.
3. With this server, you should handle the visitors without any problems.
If you have other questions, or you need help with something, let us know!
Thank you!

Hi,
Unfortunately the page speed is a custom request, is not covered by support teem.
If you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Hope this will help you!
Let me know the results!

Hi,
If you are using a standard demo with standard templates, you can remove the author from posts using the settings from theme panel -> https://i.imgur.com/HfvbjY3.png
If you are using a pro demo, this use cloud templates, you need to edit theme with tagDiv Composer and use the right click on the elements that you want to remove -> https://i.imgur.com/GfWLUGT.jpg -> https://i.imgur.com/qEBR6DR.jpg
Hope this will help you!

Hi meezan, are you using videos? because this problem can appear when you are using YouTube videos without the api key -> https://forum.tagdiv.com/youtube-api-key/
Also make sure that you do not have a plugin conflict, make a test only with theme plugins.
Let me know the results!

Hi patrickrodo, the Wp Editor is saving the content automatically, but the option Rocket Loader from Cloudflare breaks this option, that is way we recommend to disable this option -> https://forum.tagdiv.com/cloudflare-cdn/
If you have other questions, let us know!
Have a nice week!

Hi KzP89, unfortunately there is no option for this, but I can provide a custom css, please provide a link where I can inspect the main menu.
Thank you!

Hi Pingal, according to this screen > https://prnt.sc/vrffxp something is blocking the theme panel request, if you want we can take a look to see exactly from where this is coming, for this please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thanks you!

Hi siva, please check your adsense account and make sure that the ads are still allow/enable for your website, also you can make a test using an default WordPress theme and set the adsense ads in a post to see if this is displaying.
Also make sure that the ads are set in theme panel and on cloud templates and you do not have any plugins that are interfering with them.
Let me know the results!

Hi alejandroman, unfortunately for the moment the only way to edit the shop page is if you create this page using tagDiv Composer and woocommerce shortcodes, these need to be set in column text or text with title in text area -> https://i.imgur.com/dY3qluv.png -> https://imgur.com/CSPcls9 and you can set the sidebar using the tagDiv Composer.
-> https://i.imgur.com/5qO4smS.png -> https://i.imgur.com/d0GSCYF.png -> https://i.imgur.com/HJgQrlw.png -> https://i.imgur.com/pwhN2Tc.png -> https://i.imgur.com/syc84q1.png

Hope this will help you!

Hi, I’m glad that you manage the situation, if you have other questions, let us know!
Have a nice week!

Hi,
I just checked your website and now is set the mobile theme -> https://i.imgur.com/PCAPkzJ.png
Do you use only the WP Super cache plugin ? make sure that this is set as in our guide from here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
If the problem still appear and you are using only that cache, then we can take a look to see what can be the problem. If you are using other cache plugin, those can overwrite each other.
Thank you!

Hi venkatreviewrider, please make use sure that there were no problems during the theme installation (to be sure, you can delete and reinstall the theme), also make sure that all theme requirements are set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ and you do not have any plugin conflict (try only with theme plugins).
If there are still some problems, please provide some more details and some screenshots.
Let me know the results!

Hi,
Sorry our theme do not have this option, you’ll need to use a custom code for this, I think that you can achieve this with css but I do not know if will work as you expect, maybe with a javascript will work better, here is an example -> https://www.codeproject.com/Questions/1175433/Css-auto-hide-div-after-seconds
Thank you!

Hi,
The import export settings will work only fi you save the settings from theme panel, but I think that your backup is made on the entire database, also the theme panel settings will work only on the theme version that were made.
If you want we can try to set the backup that you have, for this you need to contact us via email at contact@tagdiv.com, also you need to make a full backup, maybe we’ll have more look if the database backup is intact.
Thank you!

Hi AllTurk,
The file that need to be edited is wp-includes/widgets.php on line 1580 and 1582 https://i.imgur.com/Ozgvo2p.png you need to add target=’_blank’ like this -> https://i.imgur.com/EgunKDP.png then the results will be -> https://i.imgur.com/vksebaD.png
Hope this will help you!
Let me know the results!