Hi,
I’m glad that you manage the situation, If you have other question, let us know!
Have a nice week!

Hi,
Please make a full backup and send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!

Hi,
If I understand correctly you want to have inline ads on all posts except RECIPES this an be done using different single post template from tagDiv Cloud library that can be edited using tagDiv Composer.
Using a different single post template you can set the ads only for the posts that is set that single post template.
Thank you!

Hi,
If you have a demo installed and you made changes on it the changes on the demo posts and pages will be lost -> https://forum.tagdiv.com/installing-demos/
Also if the posts and pages were made using our theme then it should work to edit the pages. Please make sure that you do not have any conflict plugins, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!

Hi pyro2212,
We need to inspect this situation, please send us an email at contact@tagdiv.com and provide as many details and screenshots you can about the problem that you are facing!
Thank you for understanding!

Hi karlrosqvist,
Please make a full backup and send us an email at contact@tagdiv.com and provide wp-admin login, I will log and see if there is something that can be made to have the same logo for all devices.
Thank you for your understanding!

Hi Lacasito70,
Yes, this is the right method that will work and should not provide any problems but it will take a little time to do it.
I’m glad that you manage to do it without any problems!
If you have other questions, please do not hesitate to let us know!
Thank you!

Hi Lacasito70, please lets continue the thread about this subject on this similar thread -> https://forum.tagdiv.com/topic/changed-theme-export/
Thank you for your understanding!

Hi Jim, I see that the mobile page is set correctly, but I also need a link to one of your posts to see if this is apply correctly or not.
Thank you for your understanding!

Hi Topfgartenwelt,
That is the same function, therefore if you remove one, the view count will stop for entire website. The code that is use for the view count on frontend is only to display it, not (is taking the data from database and in database is updated using the function that you comment).
Thank you for your understanding!

Hi dharmendra11, did you get this message “Sorry, you are not allowed to access this page.” when you tried to activate the theme?
If yes, then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!

Hi ch.rammohan, the option is still there, but is look that on small resolutions this can not be display and you need to use the zoom from browser. We notice this to our designers to find a fix for this, to can be use normal on all screens and resolutions.
Thank you for your understanding!

Hi notjustpcs, please make a test and add a new block and set the same settings on it, after that check to see if there is still a problem.
Let me know the results.

Hi Essentia, using our theme in most cases is not necessary to use a child theme, our theme has fields that allow you to style the website also those setting will not be lost when you’ll update the theme (most of the settings can be done using the mouse theme panel settings and tagDiv Composer).
Also if you want, you can check our documentation to see for what you can use the child theme -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you!

Hi,
Yes, you can comment one of them, and it is indicate to comment the first one -> https://i.imgur.com/QsXP8cd.png
Also if you want to optimize your website speed, please try those guides:
-> https://tagdiv.com/how-to-increase-page-loading-speed/ -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
-> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
–> https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
–> https://tagdiv.com/how-to-increase-page-loading-speed/
Hope this will help you!
Let me know the results!

Hi chkuo2,
In most cases when you get a similar message “ Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
We have a guide for how to investigate this problem and fix it -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide you do not get any good results, you can contact use via email and we can investigate the problem on your website.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thanks you!

Hi,
Usually there are some problems when this is happen.
Please try the steps from this guide:
How to Fix Missing Admin Bar Issue in WordPress
Hope this will help you!

Hi,
If you are using only the theme and on desktop the posts and header are display correctly, it should be correctly on mobile too.
First please make a test only with tagDiv plugins and see if the problem persists.
Please provide me a link and some screenshots with the problem, in this way I will be able to inspect the situation.
thank you!

Hi Lacasito70, sorry for the late answer, I will try to explain as correct I can and if is something that I miss or understand wrong, please let me know.
First the problem with license, this one is easier. you do not need to buy an extra license if you use it for your testing website on sub-domains, staging, localhost (practical is the same website so you do not need to worry about this). As proof that will not be any problems we set info in our guide -> https://i.imgur.com/HtBSdxe.png -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ therefore you can use the same license for test and live website.

Unfortunately, the only system that we have for import/export is the one for theme panel settings -> https://forum.tagdiv.com/import-export-theme-settings/ for a complete migration, you need to use a plugin or import/export database (there are more options, but are not so easies and for your website I do not indicate them).
To not damage your website the copy and paste method is the safer, it will take some long time, but the problems that can appear are reduce.
If I understand correctly you made some new templates (header, footer…) also you make some pages. If those were made only with tagDiv Composer without theme panel settings then it will be more easier, for example move one of your cloud templates from staging, copy the content from staging -> https://i.imgur.com/OJ5Yli3.png -> https://i.imgur.com/kdmxs0H.png (if you want you can use a blank template but it need to have the same type) -> then past the code -> https://i.imgur.com/LtiGzBt.png also please check your website after each transfer.
Also if you change the homepage layout, to not lose your seo, you can copy the current content in another page as backup and replace the content of old homepage with the new one and keep the same url.
Also if you create new templates and you successfully transfer, you need to assign them manually in theme panel.
Using the above methods all the blocks will be imported with the settings that are made.
Also I recommend to start with the cloud template first and make sure that all plugins from staging are enable on the online website and only after you set the cloud template copy the pages.

If is something that I miss or do not understand correctly, please let me know.
Thank you and sorry for the inconvenience!

Hi,
If you have last theme version, Newspaper v10.3.8 then you can set this option on flex blocks -> https://i.imgur.com/EYIgGpI.png and title element -> https://i.imgur.com/cIudB7A.png
Not all element has the seo title option, only few.

When you are using the mobile theme plugin, you’ll have a different layout and this will be a simple only. You’ll no longer display the desktop layout.

Unfortunately we do not tested the w3 cache plugin, therefore we do not know if this is working or not with our theme. We tested only wp super cache plugin -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope this will help you!

Hi,
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Hope this will help you!
Let me know the results!

Hi lfowle521, unfortunately for the moment we can not test your website on Safari (because of covid 19), also the mac devices are at work. I set a note to one of our teammate that has his own mac, but will tale some extra time until I will get an answer from him.
As I can see on Chrome, Opera, Edge, Firefox the website is look normal.
Also I tested on on the safari for pc, but this is an old version an is not updated, therefore I do not know if the problem is from theme or Safari version.
Thank you for your understanding and sorry for the inconvenience!

Hi,
Please make sure that you do not have any conflict plugins, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also we have a guide for how to investigate this problem and fix it -> https://forum.tagdiv.com/tagdiv-composer-not-working/
If the problem persists, make a full backup send us an email at contact@tagdiv.com and include wp-admin, cPanel and the link of this thread. I will investigate the problem.
Let me know the results!
Thank you!

Hi,
“The current content hasn’t been created by TagDiv Composer” – that notice isn’t be the result of actual issues in most cases, that just notice that the last time that page was not saved using tagDiv Composer. If you can successfully edit the page then there is no problem, despite the message.
Thank you!

Hi Sonjita, I think that this is possible, please try the steps from this guide https://sangams.com.np/disable-auto-ads-in-adsense-appearing-in-footer-header/
Hope it will help you!

Hi aleister,
Php 8 is on our list, unfortunately I can not say exactly when will be release the package with Newsmag theme and php 8 compatibility, sorry!
Thank you for your understanding!