Hi sector, if you are using the mobile theme plugin, then you can not use the tagDiv Composer, only theme panel settings and custom css, also the login can be disable from here -> https://i.imgur.com/bOhQRiC.png
If you ware using the responsive version then you can simple change the viewport layout from here -> https://i.imgur.com/iRyhXmp.jpg or you can use the new option for different mobile page -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Hope this will help you!

Hi,
Using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders or shortcodes ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor -> https://i.imgur.com/ho41rUl.png and this content will be display on mobile theme, also the mobile theme will not display any sidebar)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme (to get the same layout as on desktop on mobile) -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
These options are like this:
Mobile -> the mobile theme will apply only on mobile version.
Mobile + amp -> it will apply on both and it will have the same layout.
Amp -> the mobile theme plugin layout will be use only for amp version.
Hope this will help you!
Thank you!

Hi alejandroman, those can be set auto be the woocomerce plugin -> https://i.imgur.com/x1XJIEL.png also you can use the shortcode as above with tagDiv Composer -> https://i.imgur.com/M3GJijk.png -> https://docs.woocommerce.com/document/woocommerce-shortcodes/
Hope this will help you! If not, please let me know what you can not achieve and I will provide some steps for it.
Thank you!

Hi Ganzorig, using the mobile theme plugin, you’ll need to set the mobile pages in mobile editor -> https://forum.tagdiv.com/the-mobile-theme/ if you want to have the same layout and content on mobile as on desktop, then you do not need to use extra plugins, use only the theme without mobile theme plugin or mobile page from tagDiv Composer.
Hope this will help you!

Hi,
If the problem reaper, please let me know!
Also if you have some questions, let us know!
Have a nice day!

Hi Ganzorig,
We can provide support only on this forum and via email. Unfortunately we didn’t reply until now, because our work interval it’s Monday-Friday:8:00AM-17:00PM and we had Monday and Wednesday, two Romanian holidays.
Please let us know what are the things that you want to achieve and I will help you!
Thank you for your understanding and sorry for the inconvenience!

Hi,
Please make a full backup and send us an email to check the situation, send the email at contact@tagdiv.com and provide the following: wp-admin and cPanel url and credentials, a link to this topic in order to identify you. I will make some deep investigations for this situation.
Thank you!

Hi, I’m glad that the problem has been solved!
Have a nice week!

Hi,
For this you need to use a plugin, I recommend to try the WPForms ->https://www.bluehost.com/blog/5-contact-form-plugins-for-your-wordpress-site/?utm_source=google&utm_medium=genericsearch&gclid=CjwKCAiA8Jf-BRB-EiwAWDtEGh5R6iuqgshDRcejnyU2pUFhCfggoPIUE42Y5YPv5HSlKuIOasXZ3hoCbzUQAvD_BwE&gclsrc=aw.ds and set the shortcode, use the mobile theme plugin for amp and set in mobile editor the form shortcode, this should work on amp too.
Let me know the results!

Hi neoweb, unfortunately because we had 2 holiday’s it will during some more time until we’ll reply to all email.
There have been some changes on Instagram api and now our theme has no more access to get the followers from the Instagram api, but the Facebook counter should work.
Thank you for your understanding!

With Newsmag theme you can choose one of those templates – https://i.imgur.com/5d7BeyA.png and you can add more elements in appearance > widgets footer 1/2/3-> https://i.imgur.com/sSanQag.png -> https://forum.tagdiv.com/newsmag-footer-templates-2/
Hope this will help you!

Hi,
The colors from widgets elements can be set from here -> https://i.imgur.com/aYEjGKo.png the results will be those -> https://i.imgur.com/I49XZ2F.png if you are using a specific demo, those will have add an extra class on body -> https://i.imgur.com/xRgTVnI.png that will overwrite the styles mentioned above and it can be change only with custom css or removing that class -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
Hope this will help you!

Hi vallejato, I think that the problem is that you try to use the last version of woocomerce with Newsmag theme, this will not work until will make a theme update, but if you use a prev version for woocommerce, then it should work -> (https://wordpress.org/plugins/woocommerce/advanced/, scroll down to the ADVANCED OPTIONS section and download the version 4.6.2. from the dropdown menu – https://i.imgur.com/PVrn6RZ.png.
Let me know the results!

Hi,

For Mailchimp you can use tagDiv Newsletter -> https://forum.tagdiv.com/the-newsletter-plugin/ or you can use other plugins for form -> https://www.bluehost.com/blog/5-contact-form-plugins-for-your-wordpress-site/?utm_source=google&utm_medium=genericsearch&gclid=CjwKCAiA8Jf-BRB-EiwAWDtEGh5R6iuqgshDRcejnyU2pUFhCfggoPIUE42Y5YPv5HSlKuIOasXZ3hoCbzUQAvD_BwE&gclsrc=aw.ds
Also the hero element in tagDiv Composer is available only for Newspaper theme, what you can do is to set a background image per row/column/element with tagDiv Composer -> https://i.imgur.com/83aN7r2.jpg
Hope this will help you!

Hi dereklc,
Make sure that those are not hide from options -> https://i.imgur.com/YOHTTFW.png -> https://i.imgur.com/Tee8AOO.png
Hope this will help you!
Thanks.

Hi,
That is a cache, using the mobile theme plugin, you need to use a cache plugin that recognize the two versions and know when to deliver them. We recommend Wp Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope this will help you!

Hi sector,
The most of the block titles can be translate from theme panel > translations https://i.imgur.com/Rz6BBa5.png this will apply on mobile theme and standard demos and templates.
Hope this will help you!

Hi,
If you are using the amp plugin with the mobile theme then you can set the code here -> https://i.imgur.com/1L2c97d.png
Hope this will help you!

Hi,
I see that now the icons are displaying -> https://i.imgur.com/eDF2LZr.jpg is still the problem persisting please provide a link where I can inspect the situation, also is this problem on specific browsers ?
Thank you!

Hi sheldon793, normal this is the default behavior for category and tag pages, to filter only the posts that has the tag/category page that you selected, also you can use cloud templates for categories and tags that can be edited with tagDiv Composer and set them after your needs -> https://forum.tagdiv.com/cloud-library-category-templates/
Hope this will help you!

Hi, did you get this message “Sorry, you are not allowed to access this page.” when you tried to activate the theme?
If yes, then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!

Hi,
I do not quite understand, but I think that you are referring that now is no longer the classic editor the default editor on WordPress, now is the Gutenberg editor set as default.
If this is not what you mean, please provide some more details.
Thank you!

Hi netiv,
I think that will be easy if you migrate your website, delete the old theme and plugins, also child theme and install the new version after that only adjust it.
You can try this guide from here -> https://www.elegantthemes.com/blog/tips-tricks/import-export-wordpress-website a
-> https://www.webnots.com/how-to-migrate-specific-posts-from-one-wordpress-site-to-another/
7 Best WordPress Migration Plugins To Safely Move Your Site

Hope this will help you!
Thank you!

Hi,
If you only want to remove the duplicate posts from homepage, then you can use the unique article option -> https://forum.tagdiv.com/unique-articles/
Also for the problem with the flex block, please set a new one with tagDiv Composer and set the filter on it to see if the problem persists or not.
Let me now the results!

Hi yadavrohit,
I think that this can be done only in theme files, for this I need some more details about your website, a link to a post will help to see what kind of templates are you using, in this way I will be able to guide to the page that need to be edited.
Thank you!