Hi,
Please send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hi, some problems were before for the users that had a smart list set if is not the case, just make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also make sure that you are using the last version of Newspaper theme, correctly is v10.3.6.1 there will be soon a new update.
Also make sure that all the theme requirements are as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Also our theme do not has any options for feeds, you can use only these from WordPress or some plugins for feeds.
-> https://www.wpbeginner.com/beginners-guide/what-is-rss-how-to-use-rss-in-wordpress/
Thank you!
Hi,
I think that you are referring to this one ->https://i.imgur.com/wveS0Bm.png this one can be change for the moment only from theme panel> theme colors> general theme accent -> https://i.imgur.com/NIwnJH3.png
Also the color for the back to top arrow can be change only using the css: -> https://i.imgur.com/0TjLxi1.png
.td-scroll-up {
background-color: #432ed3;
}
Set this code in theme panel> custom code> custom css.
Thank you!
Hi femfem, most of the times when the right click is not working is because there are some plugins that are overwrite the theme settings and functions.
What you can do is to select the element/ row (you can not delete an empty column only the entire row), then press the delete button -> https://i.imgur.com/4tBgnSm.png or use the drag and drop option -> https://i.imgur.com/bd0ytnW.jpg
Hope this will help you!
Thank you!
Hi,
I checked again your website and many pages and posts from it and I saw only one header ad, if you removed the other one is possible to be a cache on your browser or something.
Thanks
Hi,
That file is for cloud header from tagdiv cloud library, but if you are using a standard header then indeed, you need to make these changes in another file wp-content/plugins/td-standard-pack/Newspaper/parts/header/top-menu.php -> https://i.imgur.com/Qrls4bn.png
This should display some results!
Thank you!
Hi,
For this you need to change the social counter style, from composer it can be done like this -> https://i.imgur.com/qOE6puJ.jpg or for widget you need to add an extra class
-> https://i.imgur.com/MSPJ2v6.png
Style 1: td-social-style1
Style 2: td-social-font-icons td-social-style2
Style 3: td-social-colored td-social-style3
Style 4: td-social-colored td-social-style4
Style 5: td-social-boxed td-social-colored td-social-style5
Style 6: td-social-boxed td-social-colored td-social-style6
Style 7: td-social-boxed td-social-style7
Style 8: td-social-boxed td-social-font-icons td-social-style8
Style 9: td-social-boxed td-social-colored td-social-style9
Style 10: td-social-boxed td-social-colored td-social-style10
Or you can use a style tab from widget -> https://i.imgur.com/AcRinJ0.png
Hope this will help you!
Thank you!
Hi,
If this is a page, then you need to use tagDiv Composer to add the content in sidebars and middle content, you can use the column text or text editor from tagDiv Composer -> https://i.imgur.com/3JAo6Rh.jpg -> https://i.imgur.com/BDdAifY.png
Thank you!
Hi,
The best options for mobile theme plugin and amp are these -> https://i.imgur.com/EYfLUBX.png -> https://i.imgur.com/nieHCCX.png
Yes, you can use these elements for speed, we have a guide for Cloudflare -> https://forum.tagdiv.com/cloudflare-cdn/
Unfortunately for Autoptimise we do not have a guide for the, moment, sorry! you need to find the right settings for this plugin, we have some guides from here:
-> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Thank you!
Hi, if you want we can take a look to this problem, you can send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.
Thanks
Hi,
So the problem is still there when you want to set a new header? please let me know the problem (some screenshots if is possible).
Thank you!
Hi, what you can do is to edit the single post template with tagDiv Composer and replace single featured image with single featured BG image, this should work better.
-> https://i.imgur.com/m7uA0W2.png -> https://i.imgur.com/ZUkxC6M.png
Let me know the results!
Hi,
Unfortunately, I do not understand what is the problem? the mobile theme plugin is displaying on desktop ? if is so then this problem is from cache plugin, if this is not what you mean, please let me know!
Thank you!
Hi,
All you need to do is to create a new author and edit these articles and select other author https://i.imgur.com/JFdogr0.png -> https://i.imgur.com/YaBJAyn.png
Thank you!
Hi,
Using the Newsmag theme, all the changes for categories need to be made from theme panel> categories -> https://i.imgur.com/GDA2NYM.png -> https://forum.tagdiv.com/newsmag-category-templates/
If there is still a problem, please provide some more information and screenshots or a link where I can inspect the situation.
Thank you!
Hi,
Yes, a code like that should work, I think that this need to be set in theme functions.php to work, you can use a child theme for this and set the code in the functions.php from there.
Let me know the results!
Hi,
Sorry, I was meaning only admin and editor not author and editor, sorry!
The authors do not have the capability to edit cloud templates, only create and posts articles.
Thank you!
Hi, you can edit it with tagDiv Composer, but you need to find the right settings, a faster way is with this custom css
.contact-us.tdc-header-template .td-main-page-wrap {
margin-top: -88px;
}
Set the code in theme panel> custom code> custom css.
Hope it will help yoU!
Hi,
Something see mems to be wrong set for the email icon from contact us, I can take a look if you provide wp-admin access via email. Send us an email at contact@tagdiv.com and provide admin login and I will see what is the problem and fix it.
Thank you for your understanding!
Hi,
Please try this custom css -> https://i.imgur.com/vgYdEr0.png
.td-is-sticky:before{
content: "";
display: inline-block;
}
Set this code in theme panel> custom code> custom css.
Hope it will help you!
Hi,
If you are using WordPress v5.5 or 5.5.1 make sure that you are using Newspaper v10.3.6.1
If the problem persists, please try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
If the problem still persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.
Let me know the results!
Thank you!
Hi,
This is strange, if these are visible in cloud template then should be visible on article too, only if the article do not has these element add will be hide.
Please make sure that is not a plugin conflict, if the problem persist, please provide me a link where I can inspect these elements if are not hide.
Thank you for your understanding and sorry for the inconvenience!
Hi,
1.Please try this custom css ->https://i.imgur.com/Syl71Bw.png
.td-header-wrap .td-header-menu-wrap .sf-menu > li > a {
color: #14a96d;
}
Set the code in theme panel> custom code> custom css.
2. You need to edit that section using tagDiv Composer and add some more element there under Prepare To Be Inspired By Authors Like These” (if you made the page with WP Bakery, then edit it with this builder).
Thank you!
Hi,
1. I just checked your website with my mobile and the mobile menu is working now -> https://i.imgur.com/HCbrSzY.png
2. Also the images were loaded -> https://i.imgur.com/KZXUeff.png
If there is still a problem, please make sure that is not a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Hope this will help you!
Let me know the results!
Hi,
This problem can be from the settings that you’ve made on mega menu using tagDiv Composer or from some plugins. A quick fix is this custom css
.tdb_header_mega_menu .td_module_wrap:nth-last-child(-n+4) {
padding-bottom: 18px!important;
margin-bottom: 18px!important;
}
Set this code in theme panel> custom code> custom css.
Hope it will help you!
Thank you!