Hi,

If you are using a pro demo, pleas check with tagDiv Composer to make sure that you do not have set some offsets on the posts loop -> https://i.imgur.com/aJ7qNBW.png -> https://i.imgur.com/r1Cj3Ga.jpg
If there is still a problem or this is not what you mean, please provide some more details an some screenshots.

Thank you!

Hi, I’m glad that the problem was solved!
If you have other questions, let us know!
Have a nice day!

Hi,

Please note that if you are using a pro demo, then the options from theme panel will not apply, you need to change these colors using tagDiv Composer -> https://i.imgur.com/ii53D3c.png

Thank you!

hi,

I see that now the website is look better on mobile and the icons are on there place ->https://i.imgur.com/BVBrsid.png
Indeed the image is a beg one, if you change it is possible to change the way is adjusted per content, if you want you can try this option, this one is per device -> https://i.imgur.com/BiumxyZ.png

Thank you!

Hi,

Yes, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

If you are using a cloud header, you need to edit it using tagDiv Composer -> https://i.imgur.com/gYB3GFq.png -> https://i.imgur.com/sYjlMJQ.png then edit the row from sticky header and check the css tab -> https://i.imgur.com/HczpbFg.png

Hope this will help you!

Hi, the table is removed only from tagDiv Composer or is also removed from frontend?
In most cases this problem appear when the shortcode/plugin that is use is not full compatible with tagDiv Composer, in this situation, the code can be set only once with the theme builder in pages.
Thank you!

Hi,

Usually the embed code and shortcodes need to be set in a column text or text with title in text area -> https://i.imgur.com/dY3qluv.png -> https://imgur.com/CSPcls9

Hope this will help you!
Thank you!

Hi,

Make sure that this is not a plugin conflict, also make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
Also we gave a guide for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Hope this will help you!
Let me know the results!

Hi,

You can edit the logo, using use our guide from here -> https://www.youtube.com/watch?v=HXQQygkCCJo also make sure that you display the image or text -> https://i.imgur.com/Zs5shNm.png -> https://i.imgur.com/v3sEEu9.png -> https://i.imgur.com/XdXqH4B.png -> https://i.imgur.com/XdXqH4B.png on mobile -> https://i.imgur.com/wqNV6vE.png
Also make sure that you still have set a cloud header, because only on that one you can add the logo with tagDiv Composer.
If there is still a problem, please provide some screenshots and a link.

Hope this will help!
Thank you!

Hi,

The code is not apply because you have set a random class -> https://i.imgur.com/VFPD2Xq.png remove that class, also add some fixed classes like this -> https://i.imgur.com/Lm9WMfg.png
.single .tdc-content-wrap .tdb-block-inner blockquote p {
font-family: Roboto !important;
line-height: 1 !important;
font-style: normal !important;
font-size: 16px;
}

Hope this will help you!

Hi,

If that is a sidebar widget, then you need to use the settings from theme panel -> https://i.imgur.com/3VjsSMp.png

Thank you!

Hi andxtagdiv,

If you are using the mobile theme plugin, then you’ll use a different theme for mobile devices, this one is more simples to make the content faster, therefore the page content need to be set in mobile editor.
If you want to have the same version, then you can disable the mobile theme plugin.

Thank you!

Hi,

When the mobile version is displaying on desktop as in your screenshot, then the problem is from a cache plugin, because you are using the mobile theme plugin, the mobile layout will have a different design and most of the cache plugins do not recognize this and provide the mobile version for desktop. We recommend to use WP Super Cache plugin with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
And yes, if you want to have the same layout for mobile version, do not use the mobile theme plugin or use it but only for amp -> https://i.imgur.com/rpyGetE.png

Thank you!

Hi,

Indeed that option is not working, I think that our developers forgot about it when move on to add theme options on Gutenberg image element. I’ll inform them about that option and maybe the option will be adjusted to the new version or maybe it will be removed.

Thank you for your understanding and sorry for the inconvenience!

Hi,

Please make a full backup and send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email and provide as more details and screenshots you can.

Thank you!

Hi,

You can use other plugins too, unfortunately for the moment we can provide the settings only for that one.
Please try the options from these topics:
For example you can try the cache plugin indicate on here -> https://forum.tagdiv.com/topic/minify-javascript-and-css-3/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
– https://forum.tagdiv.com/topic/yslow-add-expires-headers/

Let me know the results!
Thank you!

Hi,

Please try this custom css -> https://i.imgur.com/6XlBNVm.png
.td-post-sharing-classic, .td-post-sharing {
text-align: left!important;
}
Set the code in theme panel> mobile theme> custom code> css.

Hope it will help you!

Hi Diana,

Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest. Also please note the allocated support hours mentioned in the top banner.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.
Also make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive

When the right click menu is not working most of the time is a plugin conflict, please try only with theme plugins enable and see the results.

Now the Newspaper theme was divided into these plugins, therefore when tagDiv Standard pack is enable you have access to standard templates (these templates that can be edited only from theme panel), now if you are not using non of theme, then you can disable that plugin, now all demos are using cloud template from tagDiv Cloud Library these can be edited from frontend using tagDiv Composer.

Hope this will help you!
Let me know the results!

Hi,

Please make sure that you are using a good host with a strong server -> also make sure that all theme requirements are set as in our guide from here https://forum.tagdiv.com/flex-block-settings-guide/

Let me know the results!

Hi,

You can edit the layout of pro demo using tagDiv Composer -> https://i.imgur.com/JFKFu9d.jpg click on the elements you want to edit and change the text -> https://i.imgur.com/dS6pyVo.jpg you can check more about how to edit the flex blocks here -> https://forum.tagdiv.com/flex-block-settings-guide/

Hope this will help you!

Hi,

Thank you! yes we have a guide https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/ also you can set the css in theme pane, or using tagDiv Composer in css element -> https://i.imgur.com/ar1c8h6.png or css composer -> https://i.imgur.com/8phmhOJ.png -> https://tagdiv.com/live-css-box/

Have a nice day!

Hi, my colleagues will check the problem and reply via email!
Have a nice day!

Hi,

Please try like this:
Set this code here -> https://i.imgur.com/kw1Iuge.png
The table code set it in a column text -> https://i.imgur.com/o4HJCxi.png
Then set the css in a css element -> https://i.imgur.com/IhXsqbI.png also the css can be set in theme panel.

Hope this will help you!

Hi,

We are fine, thanks!
I’m happy for the results you achieve using our theme!
The thing is that when you are using the mobile theme plugin for mobile or amp, then you need to use the mobile editor to set the content for pages to be display on amp and mobile version -> https://i.imgur.com/XbaeEsq.png
Another solution is to disable the mobile theme plugin and use this option from amp -> https://i.imgur.com/SsgnGDY.png

Thank you!