Hi,

If you are using WordPress v5.5, please make sure that you are using Newsmag v4.9.5 too, only this version is compatible with last WordPress version.
If there is still a problem, please provide me a link where I can inspect it.

Thank you!

Hi, I’m glad that the problem was solved!
If you have other questions, let us know!
Have a nice weekend!

Ok, my colleagues from email will handle this situation!
Have a nice weekend!

Hi rtws, as I said before that demo has a class set in theme pane, when you install that demo you’ll have that extra class with css to, therefore when the demo is uninstalled/change the class can code will be removed.
Please provide me a link to your website and I will provide a custom css that will work on your current install.
Thank you!

Unfortunately the top menu can not be display inside the mobile menu, sorry!
Thank you for your understanding!

Hi, I’m glad that the problem was solved!
If you have other questions, just let us know!
Have a nice weekend!

Hi,

For this you can try this custom css -> https://i.imgur.com/YnSqo2l.png this will fix the image
.wpb_wrapper .td_block_single_image {
margin: 10px auto;
display: block;
}
This code need to be set in theme panel> custom code> advance css> phones.
Hope it will help you!
Thanks

Hi,

This can be display only on responsive version using a custom css, also this can be display only above the header of mobile menu -> https://i.imgur.com/s8DPC34.png
.td-header-top-menu {
display: block;
text-align: center;
}
This code need to be set in theme panel> custom code. Advance css> phones.

Hop it will help you!
Thanks

Hi,

I’m not sure, but in some cases the youtube api key can be became invalid, and you need to make a new one and replace the old api key, after that you need to clear all cache.
If this is not fixing the problem with youtube social media counter, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Thank you!

Hi vineydhiman, make sure that you are using the child theme that is coming with the current version of newspaper that you are using, also make sure that the theme plugins are enable -> https://i.imgur.com/Tx1Uip3.png usually these shortcodes appear when these plugins are disabled.
Let me know the results!

Hi rafiislam,
Let us know if the problem was solved after you tried the suggestions made by Satwik.
Thank you!

Hi

Make sure that the code set has this format -> https://i.imgur.com/4yK7PDe.png
If there is still a problem we can take a look, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

If I’m right this is because you are using some shortcode to display this image -> https://i.imgur.com/BDzLAsP.jpg and this is nor recognize by our theme.
Let me know the element that you are using, maybe I can find a way yo remove that shortcode from excerpt.
Also another way and more easy is to set a excerpt for these pages as for posts.

Thank you!

Hi skyler, you need to make the update manually, you can use our guide from here -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ please use the option B. Update the theme via FTP, but before this, please make a full backup to your website and database.
Let us know the results!

Hi JINDRICH, please note that tagDiv Composer is a builder you can use it to build pages and cloud templates, you can not set post content with it, this need to be made using the editor from WordPress.
Thank you!

Hi diogofelix,

That is because you are using the mobile theme plugin and the example that you provide is from a page. Using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders or shortcodes ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme, also the mobile theme will not display any sidebar)
-> https://i.imgur.com/9d0UWLT.png

Thank you!

Hi,

In order to change the logo you can use our guide from here -> https://www.youtube.com/watch?v=HXQQygkCCJo also make sure that you display the image or text -> https://i.imgur.com/Zs5shNm.png -> https://i.imgur.com/v3sEEu9.png -> https://i.imgur.com/XdXqH4B.png -> https://i.imgur.com/XdXqH4B.png on mobile -> https://i.imgur.com/wqNV6vE.png

Hope this will help you!
Thank you!

Hi,

Unfortunately we do not have an element to make the work easier, but you can use the column text, text with title or inline text and use an html table -> https://i.imgur.com/zfWxtjO.png -> https://www.w3schools.com/html/tryit.asp?filename=tryhtml_table_intro
Hope this will help you!

Thank you for your understanding!

Hi,

The pagination is only on latest articles option from page template or if you are using a posts loop, now the post loop can be edited using tagDiv Composer and you can change the pagination -> https://i.imgur.com/dE2Csxk.png this can be done on categories too if you are using cloud templates.
Unfortunately this is only way to remove the pagination an use something that will slowing down less the site.
Thank you!

Hi,

Make sure that the theme plugins are enable -> https://i.imgur.com/7EdWYIz.png then the Newsletter should be display again.

Let me know the results!

Hi ludyma, the think is that the extra class is apply on entire box/element not on individual texts from inside the box, for this you need to use the code editor -> https://i.imgur.com/rmeNes4.png and set the text that you want to add a class inside a span -> https://i.imgur.com/Qo9vKdr.png -> https://i.imgur.com/hEpVbJi.jpg but if you want to use these class only for colors then you can apply it directly -> https://i.imgur.com/CxUrbD1.png
Hope this will help you!

Hi Martelli, there is no strange thing, you only have enable the tagDiv mobile theme plugin, and this has a different layout then the responsive version.
What you can do if you want the same version is to use the mobile theme plugin only as template for amp version -> https://i.imgur.com/flQEloT.png or you can simply disablet the plugin.
Thank you!

Hi Rinemedi, are you using smart list ? -> https://i.imgur.com/sMPDmMu.png because if you do then the problem is from there, only the smart list 6,7 and 8 can display ads.
Let me know the settings you are using for posts.
Thank you!

Hi Edbit, I just checked your website an now I do not longer found a place where to be try to load the font from your screenshot, maybe this was only in cache, to make sure about this, clear all cache from your website, host and the browser that you are using.
Thank you!

Hi, this is quite strange since for me is displaying correctly when I use the live css on your website -> https://i.imgur.com/JwhrEgF.png
Also I do not see to have this code set in source of your page, I think that you set a different height.
Thank you!