Hi Irisvaldo Morais, the problem was only for Instagram, for YouTube you need to make sure that you have set the youtube api key in theme panel and the rest of theme should work without extra api.
Thank you!

Hi,

If you install the rev slider from last theme package (Newspaper v10.3.6.1) then you’ll have the last version of this plugin that was disposable when our theme was updated. -> https://i.imgur.com/baHceqL.png

Thank you!

Hi andxtagdiv, you can set theme to start from the same point, to be align center or bottom, but if these have different content will have different height, therefore the columns will not be equal in height.
Thank you!

Hi, is look that this is not working on your website correctly even in chrome. I just checked again on my install an for me is working, please try the follow steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).

If the problem persist, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

I just checked your website with my mobile and the menu is open and works -> https://i.imgur.com/rR4Ye1n.png
But if you are using the mobile theme plugin -> https://forum.tagdiv.com/the-mobile-theme/ you need to know that you need to use a normal menu -> https://i.imgur.com/Ad5MTJJ.png ( not mega menus) because only these will work

This is a mega menu -> https://i.imgur.com/EzwA8Wn.png you can achieve it using our guide from here -> https://forum.tagdiv.com/mega-menu/

Thank you!

Hi

As I can see the code for ads is set correctly -> https://i.imgur.com/bUTqazW.png the [problem is that you can set the auto ads only once per page -> https://i.imgur.com/sYWXvR1.png that is way when you set it as inline ads this is no longer display, please try to set a normal ad. Auto ads are usually set once and these are displaying random where will fit well.

Thank you!

Hi,
If you have other questions, let us know!
Have a nice day!

Hi aysasi, I’m thinking that you are using the Default Pro demo, if is so then you cna set the logo use our guide from here -> https://www.youtube.com/watch?v=HXQQygkCCJo also make sure that you display the image or text -> https://i.imgur.com/Zs5shNm.png -> https://i.imgur.com/v3sEEu9.png -> https://i.imgur.com/XdXqH4B.png -> https://i.imgur.com/XdXqH4B.png on mobile -> https://i.imgur.com/wqNV6vE.png
Let me know the results!

Hi,

Please provide me a link where I can inspect this situation, in this way I will be able to help you!

Thank you!

Hi Stuart R,
Usually the Column Text is missing in tagDiv when you have enable WP Bakery plugin, if you do have it enable, you have two chooses:
1 – you disable this plugin and the Column Text will reappear.
2 – use another tagDiv element as text with title.
Let me know the results!

Hi pabucketlist, I just checked your website an now is seems to work just fine -> https://i.imgur.com/j14g2p8.png
If there is still a problem, let us know and will help you!
Have a nice day!

Hi,

I just checked your website and now the mega menu is working -> https://i.imgur.com/ed0sgP7.jpg
If there is still a problem, let us know!

Have a nice day!

Hi,
Make sure that you are using the last theme version, Newspaper v10.3.6.1 only this will work with WordPress v5.5, if you have this version and the problem persist, try this:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).

Let me know the results!

Hi,

Yes, the last version of Newspaper v10.3.6.1 is working correctly, this is compatible with WordPress v5.5, but before you make the update, please make a full backup to your website and database and only after that make the theme update -> https://tagdiv.com/update-newspaper-theme/
If the problem persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi, if you are using the last version of newspaper v10.3.6.1 follow the above steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
Let us know the results!

HI,

Yes, is possible to be some plugins for mega menu that has some more options, unfortunately I do not know to recommend one, sorry!
Thank you for your understanding!

Hi, unfortunately I do not know how to help you with this, since the size of screen is smaller the blocks will take a different size and will no longer fit the entire size.
Thank you for your understanding!

Hi,

Please try this custom css -> https://i.imgur.com/ND8nqFE.png
.white-menu .td-header-main-menu {
background-color: #43a332;
}
Set the code in theme panel> custom code> Advance css> phone
Let me know the results!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the mobile version is working then you must activate the plugins one by one until you find the one that is responsible for this problem.

Let me know the results!
Thank you!

Hi diafne,

“Click here – to select or create a menu” this message appears when you have set a menu element in header, but you do not have assigned any menu for it, usually this can be assigned using tagDiv Composer -> https://i.imgur.com/zMcBcpO.png or for classic header it can be set from theme panel -> https://i.imgur.com/ADMERcM.png

Hope this will help you!

Hi,

Yes this featured should work on these browses without problems ->https://i.imgur.com/DbB2E9F.png I just cheek on my pc on all these browses IE11, Firefox, Opera, Chrome, Edge and is working, unfortunately for the moment I do not have access to a mac, but soon I will check on a mac too and I will let you know the results!

Thank you for your understanding!

Hi, the row width can be a fix number -> https://i.imgur.com/lgKddMV.jpg or it can be set to be stretch on full width -> https://i.imgur.com/NYX5WYg.jpg

Hi,

I think that you are referring on this -> https://i.imgur.com/gD3roW0.png, this can be achieve if you are using the title and excerpt length -> https://i.imgur.com/dwxXDcy.png

Hope this will help you!

Hi, please set the number for paragraphs here ->https://i.imgur.com/RHcAQI6.png and for loop ads save the changes and check the results!
Let me know the results!

Hi,

Yes, that is right, this option is to align the row elements, how this will be display, not the element by self, for this is the layout from element -> https://i.imgur.com/t1yL9lc.png

Have a nice day!