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Calin
tagDiv Staff

Hi,

You just did it! All you need to do is to set add a topic here on this forum (in this way more users can see the solution for the problem) with the problem you have or with the things that you want top do using our theme, also please provide as many details you can and some screenshots.
Also we can provide support via email too, if you want that your details to be privet, you can send us an email at contact@tagdiv.com and we’ll help you!

Thank you!

Calin
tagDiv Staff

Hi,

Kindly do the following as a workaround.

Connect using FTP
Go to /wp-content/themes
Rename Newspaper to newspaper
Notice how capital “N” in theme directory name is replaced with lowercase “n”.

You will be able to activate the theme from WooCommerce onboarding wizard. Meanwhile, our development team is looking into a more feasible fix.
After that the theme will be activate and you’ll move to the next steep -> https://i.imgur.com/0N2WnjI.png

Thank you!

Calin
tagDiv Staff

Hi,

So in order to change the menu that is displaying on the GOSSIP PRO, you need to edit it with tagDiv Composer -> https://i.imgur.com/bNIaAFr.png click on menu and choose the one that you want to display -> https://i.imgur.com/3nC7Ema.png

Hope this will help you!

Calin
tagDiv Staff

Hi muterobert,

In order to achieve that row width, will be indicate to stretch the row and the best option will be this -> https://i.imgur.com/Thb3zMS.png -> https://i.imgur.com/Oj9AwFR.png you must stretch the row and the content, you can not stretch only the content to achieve what you need.

Thank you!

Calin
tagDiv Staff

Hi,

The fix for Instagram is done. Now we made the last tests for the new update, we want to work better then previews update (with less problems).
In the coming days, the update will be online.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

If you’re seeing only NAVER please make this adjustment in the tagdiv composer plugin:
https://www.screencast.com/t/HGX40TlcJgb
Then hit a save in the theme panel and then revert the code back to original, this will make the social icons appear properly again -> https://forum.tagdiv.com/design-post-pages-using-default-templates/.
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will fix the problem. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi SvijetS, so if I understand correctly you want to create your own grids using html codes, if is so, then you can inspire from our guide -> https://forum.tagdiv.com/td_api_blockadd/
Or if you just want to style some blocks/grids, then you can use flex blocks and flex grids after that save theme as element using the right click -> https://i.imgur.com/qxFhXVZ.png.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi haroldouyang,

Usually the header backgrounds can be edited using tagDiv Composer -> https://i.imgur.com/t22udyZ.png -> https://i.imgur.com/ZiUrYyU.png
If this is not what you mean, please provide some more details and a link where I can inspect the background image that you are referring.

Thank you!

Calin
tagDiv Staff

Hi FionaDKelly,

Make sure that you have tagDiv Composer activate, only theme the activation tab will be display, if this is till not display, check in Newspaper -> system status and reset the key from there -> https://imgur.com/FcSzuAu after that the tab should be display.

Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Calin
tagDiv Staff

Hi emilianpredie, I think that you are referring to this option from theme panel -> https://i.imgur.com/vMK0Xi4.png this will be apply on all elements that do not has an individual option selected, in your case, you need to edit the templates that you are using with tagDiv Composer -> https://i.imgur.com/UD1lPti.png select the element that do not has the accent color that you want and set it -> https://i.imgur.com/IcfNCDh.png

Hope this will help you!

Calin
tagDiv Staff

Hi stephanwhelan,

The fix for Instagram is done. Now we made the last tests for the new update, we want to work better then previews update (with less problems).
In the coming days, the update will be online.

Thank you for your understanding!

Calin
tagDiv Staff

Hi Jay,

Please make sure that the settings for Google Analytics Real-time Reports are set as in the article -> https://www.analyticsmania.com/post/google-analytics-real-time-reports-not-working/

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi kalimbatabs,

Unfortunately for the moment there is no system and function in our theme to count the custom post types made by authors, for the moment only the post are counted. This can be done only with custom work, if you want you can try these suggestions from these articles:
-> https://toolset.com/forums/topic/get-number-of-custom-post-type-per-author/
-> https://wordpress.stackexchange.com/questions/278533/custom-post-type-author-not-associating-user-post-count-is-0-api-doesnt-ret

Thank you!

Calin
tagDiv Staff

Hi,

In the most of the cases this problem can be fixed by adding an extra code, please set this code in functions.php -> wp-content/plugins/td-composer/legacy/Newspaper/functions.php
add_action('admin_head',function() {
echo '<style>.td-gutenberg-editor .editor-styles-wrapper .wp-block {max-width:726px;}</style>';
});

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi navindesigns,

I just tested the video on my install and this is look like this -> https://i.imgur.com/V0ws0jo.png -> https://i.imgur.com/ov3UB93.png
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me some more details about the way you set the featured video, in this way I will be able to try on my install to see if I can reproduce it as in your website.

Thank you!

Calin
tagDiv Staff

Hi ivhost,

Unfortunately, for the moment our theme do not have a share button for Instagram, sorry!
I note it as a suggestions on our list, it may be add in the coming updates.

Thank you!

Calin
tagDiv Staff

Hi javierjc1010,

So the problem is that you set the mdeia.net ads in theme panel and this is displaying only in header?
I f you want to set these ads on pages, you can use tagDiv Composer and use the ad box element -> https://i.imgur.com/VpphwP3.png
Article ads -> https://forum.tagdiv.com/article-ads/

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi AlbertoJR, if you are using a classic footer and not a footer page or footer template, then you can set the footer links color only with custom css -> https://i.imgur.com/O3CLF4A.png
.footer-text-wrap .footer-email-wrap a {
color: #ef23ef;
}

The code need to be set in theme panel> custom code> custom css.
If you are using a footer page or footer template, then you can use tagDiv Composer to edit these sections (color links)-> https://i.imgur.com/bqxIref.png

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi doradagostino,

I think that you are referring to these elements -> https://i.imgur.com/DKXTTQn.png if yes, then you need to check if you are using a PRO demo or a single post template, these are not affected by theme panel settings and need to be edited using tagDiv Composer -> https://i.imgur.com/nbRdwwl.png use the right click on elements that you want to remove – https://i.imgur.com/M4qWIaf.png

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi inqusitive-stha,

I just cheeked the part that you are referring in your screenshot and this is part of disqus plugin that you are using, unfortunately this plugins was not tested with our theme, therefore we do not know the settings that you need to make.
I think that you can check these similar articles, is possible to help you with this thread -> https://disqus.com/home/discussion/channel-discussdisqus/remove_also_on_from_page/ -> https://disqus.com/home/discussion/channel-discussdisqus/turn_off_also_on/

Thank you!

Calin
tagDiv Staff

Hi Chris Baird,

That depend on what exactly do you want to achieve. If you want to add the same audio file, then you can set the audio file in a single post template from tagDiv Cloud Library.
If you want to set featured audio, you can do it like this -> https://i.imgur.com/0PWMwoV.png -> https://i.imgur.com/Q93DXEs.png
Or if you want to add the audio format inside the article you can use the elements form Gutenberg editor -> https://i.imgur.com/5t5Lugs.png

Hope this will help you!

Calin
tagDiv Staff

Hi,

The image from popup login can be change using the settings from theme panel> background> Sign in/Join background -> https://i.imgur.com/v2GyUjs.png you can check more in our documentation from here -> https://forum.tagdiv.com/background-introduction/

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi enzomusto77,

I think that you have installed a demo with content, is very possible that the demo you are using to be from 2016, for example the Gadgets demo has articles that mentions 2017 -> https://i.imgur.com/1KoZeLh.jpg -> https://demo.tagdiv.com/newspaper_gadgets/

We recommend to use your own content, the one from our demos is just to see how the demo will look like.

Thank you!

Calin
tagDiv Staff

Hi Pixel Cities, this thread was take by Vlad because I had some days off.

I think that the above code can be adapt to work only for one item from your menu, but in order to be able to make this code for you, I need to check your menu, and for the moment your website is under construction-> https://i.imgur.com/s0vqFGA.png
Let me know when this is only, to change cheek the menu.

Thank you for your understanding!

Calin
tagDiv Staff

Hi JoAnn, I do not quite understanding, the api key for Newspaper weather widget is not working for you ? If this is the problem, please provide me some more details and a link where I can inspect this problems.

Thank you!

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