Hi,

Please check this topic about Instagram -> https://forum.tagdiv.com/topic/instagram-legacy-api-permission-basic-permission-was-disabled-on-june-29/

Thank you!

Hi,

That you can do is to make your full website amp, for this you’ll need to use mobile theme plugin and amp plugin and make sure that you check all the settings for amp -> https://i.imgur.com/3jxQM4n.png in this way all the users that are using mobile device and search your website on google will use the amp version.

Thank you!

Hi,

Indeed our theme has many options and you can do a lot of things, but as you said the animation for mobile menu can not be change.
I’ve added your suggestion to our list of improvements.

Thank you for your suggestion!

Hi,

Yes, you can do that, you can import that category template from tagDiv Cloud library, but the name of category is not Category Template – Default PRO is Category Template 1 -> Category Template – Default PRO

Thank you!

Hi,

I think that you are referring to this -> https://i.imgur.com/bBzfJK3.png this is a banner (ad banner) this can be set/remove from theme panel> ads or using tagDiv Composer , for more details you can check our documentation for ads -> https://i.imgur.com/EopEXXk.png -> https://forum.tagdiv.com/ads-adsense-overview/ -> https://i.imgur.com/1GSX41e.jpg -> https://i.imgur.com/tGm0fgi.jpg or use the right click to remove it -> https://i.imgur.com/rS0yrJx.jpg

Thank you!

Hi,

Unfortunately there is no option for this, the inline ads will be display only once after that number of paragraph that is set.

Thank you for your understanding!

Hi,

For this you’ll need to edit the single post template from tagDiv Cloud library with tagDiv Composer, click on elements you want to edit and check the style -> https://i.imgur.com/aWkA4rs.jpg -> https://i.imgur.com/wjbQrb1.jpg

Hope this will help you!
Thank you!

Hi,

To block the users to download the images you’ll need to use a plugin, our theme do not has this option. Also for the extension of file .wepd I think that it should have this format from start or you maybe using some plugins you can set that extension.
4 Ways to Prevent Image Theft in WordPress
9 Ways to Protect Your WordPress Blog’s Images from Theft

Thank you for your understanding!

Hi,

Unfortunately I cannot guarantee that, this depend on our developers, they will decide if it worth or not to set back the option for woocommerce .

Thank you for your understanding!

Hi CEDFeducation,

I have no idea how you set these elements one over the other, but in order to solved the problem, you need to edit the page with tagDiv Composer, and drag and dope the menu element above ore below, after that move the title from there and set the menu back.
Also the flex blocks can be edited with tagDiv Composer -> https://forum.tagdiv.com/flex-block-settings-guide/ -> https://i.imgur.com/RaqObvY.png

Thank you!

Hi demi4444,

Unfortunately there is no option to excuse the sub-categories from a category in mega menu. For the moment there are only two options for mega menu, with sub-categories or without sub-categories, you can check more in our documentation from here -> https://forum.tagdiv.com/mega-menu/

Thank you for your understanding!

Hi FietsersbondHZ, this is a good idea, I think that I was thinking only inside the box.
Thank you for your suggestion.

Hi,

When the website is only shortcodes (html text) then one of the theme plugins that are required is disable, for example tagDiv Composer, tagDiv Cloud Library or tagDiv Standard Pack. When you reinstall the theme, then you will install and enable these plugins fron Newspaper > welcome section, in that way the problem is solved, but is no need for that, you can just go in Newspaper> plugins and enable the one that is not active.

Thank you!

Hi,

Usually allowed memory size is when the wp memory limit is to low, make sure that you have set the theme requirements as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also because you have some many tags is possible to need at list double of wp memory limit.

Hope this will help you!
Let me know the results!

Hi cmc,

Form what I know there were some changes made by Instagram.
Please check this similar topic -> https://forum.tagdiv.com/topic/instagram-galleryblock-render-failed-error/
Our developers are aware about this problem and try to find a way to get the feeds from Instagram and display it again.

Also the social counter is usually fix by clear the cache, if this is not working, you need to replace the social elements (with envato or example), save the changes clear all cache and check the results, after that set back your socials and clear the cake and check the results.

Thank you for your understanding!

HI,

If you want you can send us an email at contact@tagdiv.com and provide admin login. I will take a look. Include a link to this topic in the email and make sure that you make a full backup to your website.

Thanks

Hi SvijetS,

You can use mobile theme plugin with amp plugin, in this way you can use custom css and you can set it in Theme panel> mobile theme> Custom code> custom css and if you’ll set the amp classes of element, then it will be apply only on amp.
Example of code that will apply only on amp -> https://i.imgur.com/8tbi8PZ.png

Thank you!

Hi,

The pages https://www.topfgartenwelt.com/page/1 …. https://www.topfgartenwelt.com/page/5 most probably are indexed from mobile theme version -> https://i.imgur.com/hiIAwrS.png not from desktop version, because you do not have there a pagination, this is present for these pages in mobile theme.

Thank you!

Hi,

I understand that this will be the new method for ranking and we need to adapt to it. Our developers are informed by this problem and is on there list to find something that it will help our theme to be better ranking, but for the moment we do not have a clue for how to do this. Most probably there will be an update or a tutorial like the one for page speed.
As for the elements mentioned, they were just a clue, not sure if it will solve the problem.

Thank you for your understanding!

Hi,

Sorry, our theme do not have this option for multi tabs, the only element that have multi-tabs in our theme is the related articles and more from author -> https://i.imgur.com/Tdq8sBc.png this can be use only on standard post templates.

Thank you for your understanding!

Hi,

Unfortunately our theme do not has these options, these are usually provide by seo plugins like yoast -> https://yoast.com/meta-descriptions/ therefore the only way to achieve this is to use a plugin.

Thank you for your understanding!

Hi,

Please make sure that after you make the settings for social networks you clear all cache on your website.
If the problem persists, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi anonwebsitebuilder,

Using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders or shortcodes ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png
Unfortunately if you are using same plugin for shortcodes, this will not work on mobile theme, it will be interpreted as a html text, this will work only on responsive version. Also because amp plugin is use with mobile theme plugin the shortcode will not work on amp too, only if you do not use the mobile theme for amp.

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

Thank you for your understanding!

Hi,

We are glad that we could help!
If you have other questions, let us know!

Thank you!

Hi,

When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache plugin, this is a free plugin and tested with our theme, also we have a guide for the settings you should do -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate them and make a test.

Also using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

If you have other questions, let us know!

Thank you!