Hi,

I already make a not to our developers to check if this is correct or not.

Thank you!

Hi,

Please do not replay multiple times in topic, will only delay the time until you get the answer, we answer in topics from oldest to newest.
“The current content hasn’t been created by TagDiv Composer” – that notice isn’t be the result of actual issues in most cases. If you can successfully edit the page or could template then there is no problem, despite the message.
It could also mean that the page contains elements that was saved using other method and not tagDiv Composer, or that the page contains elements that are not part of the tagDiv composer, or the page has been built with with a different method, this can create problems.

Thank you!

Hi,

Is look that this function for infinite loading is blocked -> https://i.imgur.com/jiKRdZJ.png most probably is blocked by some untested plugins.

Thank you for your understanding!

Hi,

The https://wdwthemeparks.com/all/?pid=11247 is a page that has set a block (block 12) and this has set next, prev buttons in filter tab. What you need to do is to set the filter and sort for that block in page https://wdwthemeparks.com/all/?pid=11247.

Thank you!

Hi,

Form what I know there were some changes made by Instagram.
Please check this similar topic -> https://forum.tagdiv.com/topic/instagram-galleryblock-render-failed-error/
Our developers are aware about this problem and try to find a way to get the feeds from Instagram and display it again.

Thank you for your understanding!

Hi,

On my MacOS 10.14.4 everything is look normal (here are some screenshots from Safari and Chrome) -> https://www.filedropper.com/a_16
I try to resize the screen but I was not able to recreate this problem.

Thank you!

Hi,

Form what I know there were some changes made by Instagram.
Please check this similar topic -> https://forum.tagdiv.com/topic/instagram-galleryblock-render-failed-error/
Our developers are aware about this problem and try to find a way to get the feeds from Instagram and display it again.

Thank you for your understanding!

Hi,

If you are using google amp auto ads, you can set the code in theme panel and this it will be set random in your amp posts -> https://i.imgur.com/kQ9b20p.png

Thank you!

Hi xabster,

I just check your website and is look that the thumbs are still not enable in theme panel -> https://i.imgur.com/RCTPqSv.png -> https://i.imgur.com/Zwzovp3.png -> https://i.imgur.com/szcDgYF.png also after you enable these, you need to regenerate the thumbs and clear all cache.

Thank you!

Hi,

Form what I know there were some changes made by Instagram.
Please check this similar topic -> https://forum.tagdiv.com/topic/instagram-galleryblock-render-failed-error/
Our developers are aware about this problem and try to find a way to get the feeds from Instagram and display it again.

Thank you for your understanding!

Hi chicky365,

I think that the problem is all about the allow_url_fopen = On just make a test and see if the error is still there or not;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive

Let me know the results!
Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, please make a full backup to your website an database and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi alotoinghe,

As I can see in our screenshot the mega menu is not displaying right, this it should look like this -> https://i.imgur.com/fawv6jH.png not like this -> https://i.imgur.com/huLxLLd.png make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please note that a cloud footer can not be edited from backend, only from frontend, using tagDiv Composer, for example, you can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole web-page from fronted).

Let me know the results!
Thanks

Hi,

I do not know if there is somethings else, maybe only the fonts.
But as I can see you have 98 on desktop -> https://i.imgur.com/7ckfgfG.png and on mobile 75 -> https://i.imgur.com/j4RaPs7.png

Thank you!

Hi,

What you can do is to remove the featured image from template. If you are using a single post templates, you can edit it with tagDiv Composer and use the right click to remove it. If you are using a standard post style, you can remove the featured image from code or use a post template without featured image (style 5 or 12).

Thank you!

Hi,

As I can see you do not want to use a custom js you want to include one, for this you need to set that code in the head or body of website, you can set the code in one of 2 places -> https://i.imgur.com/piAAx3Z.png thepend when the code need to be load.

Thank you!

Hi iponwire,

Just make sure that all the post and pages that you share has a featured image and the settings are made as in our guide, also in some cases is take 2-3s until the featured image is set, this depend on the size of that post.
If there is still a problem make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem please provide us a link where we can inspect this problem.

Let me know the results!
Thank you!

Hi wethepeople,

If you made some changes and you saved it and close the tab then you can no longer revert the previous version, what you can do is to get from tagDiv Cloud library the that template again and set it ad default in theme panel or using the option from frontend -> https://i.imgur.com/3AHdEiK.jpg

Thank you!

Hi,

If you are referring to featured image that need to be display when you share a post on Facebook, then you can use our guide from here -> https://forum.tagdiv.com/facebook-share/ use yoast seo.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

So if you are using this code
<div class=”td-visible-desktop”>
<!– Your NON AdSense code here – this ad will show only on desktops –>
</div>
the the ad will be display on DESKTOP 1141px +
using this code
<div class=”td-visible-phone”>
<!– Your NON AdSense code here – this ad will show only on phones –>
</div>
the ad it will be display only on PHONES 0 – 767px
To set the ads on all device you can use this code
<div class=”td-all-devices”>
<!– Your NON AdSense code here – this ad will show on all devices –>
</div>
Also if you are using adblocker is normal that your ads to not be visible, for this are made. But if you still want to do it, then yes, you can use a simple image with a link on it -> https://i.imgur.com/Us5X62X.png

Thank you for your understanding!

Hi aristake,

Is look that there was a small number of users that use that option from theme panel, therefore this was remove to make the theme lighter.
I add a note to our developers to set that option back in theme panel.

Thank you for your understanding!

Hi,

Unfortunately our theme do not have this option, you can have a button with a link that will be open in a new tab when is link -> https://i.imgur.com/6aSBjtf.png

Thank you!

Hi,

Yes, now the website is online, but the infinite loading is disable.

Thank you!

Hi,

I think that you are referring to this buttons -> https://i.imgur.com/06iEYSi.png these will display the next post publish, it will not be from the same category, this option was added only in latest version of Newspaper X and it can be set using tagDiv Composer on single post template from tagDiv Cloud Library.

What you can do is to make some tests on local host or sub-domain with the last version of theme.

Thank you!