Hi,

If you want to include a youtube video you can use our guide from here -> https://forum.tagdiv.com/video-playlist-2/
How to use the YouTube API -> https://forum.tagdiv.com/youtube-api-key/

Thank you!

Hi,

Please edit the homepage with tagDiv Composer and enable the sticky menu like this -> https://i.imgur.com/VoGdhkr.jpg if the problem persist, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hi,

I think that this is a plugin conflict between tagDiv Cloud Library and WPBakery, you can use only one of them, you should decide which one you want to use, we recommend to use the tagDiv Cloud Library with tagDiv Composer these are the theme plugins.
Please deactivate the WPBakery and check the results!

Please try the parallax from tagDiv Composer, set a background image on row (or stretch row) -> parallax and checked this option -> https://i.imgur.com/EUPSzPd.png

Thank you!

Hi,

You can also store the video in your media and set the link in posts like the link from YouTube, the results should be the same https://i.imgur.com/fVVkGqL.png -> https://i.imgur.com/uCXvya0.png -> https://i.imgur.com/FL9wMZ3.png

Thank you!

Hi,

I do not this that you can set it in a child theme, because the comments are not from theme is using the comments from WordPress, is call the comment-template.php from-> wp-includes/comment-template.php -> https://i.imgur.com/EEaU3bb.png

Thank you!

Hi,

This was the final solution, the fix was implement in theme plugins, reinstall the plugins from our server includes the fix.

Thank you!

Hi Ruffo,

The problem with canonical will no longer a problem, the fix was made in theme plugins, as for the feature implementation, all the suggestions that we get we pass to our developers, after that they decide what to do. I just reopen this ticket, maybe this time will be implemented.

Thank you!

Hi,

The post view will count very entry and refresh from the post and it will store it in database, also you can manually change this values from custom fields-> https://i.imgur.com/dm3gv1L.png if you are using some cache plugins, please check this article ->m https://forum.tagdiv.com/ajax-view-count/

Thank you!

Hi,

1. I think that this is a plugin conflict between tagDiv Cloud Library and WPBakery, you can use only one of them, you should decide which one you want to use, we recommend to use the tagDiv Cloud Library with tagDiv Composer these are the theme plugins.
Please deactivate the WPBakery and check the results!

2. These are the options that I’ve try and for me is displaying the size that I set in tagDiv Composer, also for me the Speed up image load times is not available on localhost, please try with these settings and let me know the results.

3. Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

If you referring to primary category, this is referring to the most relevant category for that post, that category will be display on modules, if this is not selected will be display the first category in alphabetical order. You have some documentation for this option, if you want you can find it here -> https://forum.tagdiv.com/primary-category/

Thank you!

Hi,

Please end us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look and try to fix the problem, also we’ll continue with the discussion there. Include a link to this topic in the email.

Thank you for your understanding!

Hi ironoak,

If you checked all steeps from above and there is still a problem, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. Also provide as many details you can about this problem.

Thank you!

Hi,

Without the css that you are using -> https://i.imgur.com/JmUqzkV.png the Quote will be -> https://i.imgur.com/yNFoS6s.png
If this is not what you mean, please provide some more details.

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look to see if there is not a spacial case. Include a link to this topic in the email.

Thanks

Hi,

You can use tagDiv Composer to edit page -> https://i.imgur.com/AkpM6MN.jpg and cloud template -> https://i.imgur.com/LhCMqU6.png.

Thank you!

Hi,

The images from slider are featured images from posts, the slide is displaying posts, you’ll need to use tagDiv Composer, click on slider and check the filter tab -> https://i.imgur.com/haksat6.jpg to filter the posts that you want to display (documentation for filter tab -> https://forum.tagdiv.com/block-settings-guide/).

Thank you!

Hi,

Please note that our theme do not has an option for this, this will be detect by the google tracker that you use for ads.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, please provide me some more details and some screenshots.

Let me know the results!
Thank you!

Hi,

That is because you are using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

Thank you!

Hi,

Please check if the amp option is enable for pages too -> https://i.imgur.com/Wq4TMlZ.png also please check the individual options on pages -> https://i.imgur.com/gkbhckh.png

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

I’ve try to but is look that this is not working with our theme, but you can use an inline css style -> https://i.imgur.com/R4p4drT.png this will solved the problem with iframe width and height.

Thank you!

Hi,

So you have a site with posts in two language, I understand that, but what do you want to achieve? our theme do not have a language switcher, for this you’ll need to use a plugin, or to have two websites one for nepali an one for english.

Thank you!

Hi,

For Warning: getimagesize =>
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please enable the option in PHP.Ini as you can see here: https://stackoverflow.com/questions/37531149/php-getimagesize-not-working-on-external-links That allow url is 0 on your side. You can ask your host to do this.

Thank you!