Hi,

For Law Firm logo please check this section from theme panel -> https://i.imgur.com/HiKrgHX.png and -> https://i.imgur.com/sikbcV7.png

Let me know the results!
Thank you!

Hi,

The shortcode for bbpress need to be set in a column text or a text with title in text area -> https://imgur.com/mdPpuaM also is possible that the plugin to not work correctly with our theme.
Also please make sure that you do not have a plugin conflict, please try only with tagDiv Composer and bbpress.

If there is still a problem, please provide me a link where I can inspect it.

Let me know the results!
Thank you!

Hi,

We are sorry to hear this, but, if you are not satisfied with our services and theme, we can provide a refund. You can request a refund here – https://themeforest.net/refund_requests/new and we will approve it as soon as possible.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive

Let me know the results!
Thank you!

Hi,

We recommend to use for the image the size that you are using for the biggest thumb -> https://forum.tagdiv.com/theme-thumbs/

Thank you!

Hi,

That is because the content was added with tagDiv Composer and Gutenberg editor too, you should set the page content with tagDiv Composer in -> https://prnt.sc/pfw4o0

Thank you!

Hi,

You can use tagDiv Composer, please note that not all elements have the h option, this can be find on flex block on title element -> https://i.imgur.com/yvpzz6c.png also you can remove it from logo -> https://i.imgur.com/cQxMEya.png

Thank you!

Hi,

We are sorry for the bad experience, our theme is a premium theme and its need some specific requirements. Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
If there is still a problem, let us know.

Thank you!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, please provide me some more details and screenshots.

Let me know the results!
Thank you!

Hi,

The categories can be create here -> https://i.imgur.com/ySenNcC.png and you can assign them to post from here -> https://i.imgur.com/4yWdh3o.jpg
Primary Category: Build a clear hierarchy for your website ->https://forum.tagdiv.com/primary-category/

If this is not what you mean, please provide some more details and screenshots.

Hope this will help you!
Thank you!

Hi,
I’m glad that you find the solution!
If you have other questions, let us know!

Have a nice day!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive

Let me know the results!
Thank you!

Hi,

Please do not replay in your topic, this will only delay the time until you get the answer, we answer in topics from oldest to newest.

Please make sure that you clear all cache after you publish the posts and you do not have any offset on homepage with tagDiv Composer -> https://tagdiv.com/tagdiv-composer-page-builder-basics/
Flex Block Settings Guide -> https://forum.tagdiv.com/flex-block-settings-guide/

Let me know the results!
Thank you!

Hi,

“When I choose a template our another option, I click on the import button and the confirmation box appears hidden underneath, I cannot confirm why it is hidden”
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Unfortunately these elements can not be change, these are get from api and we do not have control over it, sorry!

Thank you!

Hi,

You need to select with tagDiv Composer the element/column/row you do not want to display on mobile format and hide it from css tab -> https://i.imgur.com/GxwN5g9.png you can select a different port view and if the element is displaying then select it and check the port wive where the element is hide and display it.

Hope this will help you!
Thank you!

Hi,

1. That is a general setting, this can be overwrite by individual settings for posts -> https://i.imgur.com/GS1NuAU.png and for pages -> https://i.imgur.com/ZZnVT2z.png

2. Unfortunately I do not know what element is this http://joxi.ru/DrlB4xOH0B9ev2 I need a link where I can inspect it to can help you.

3. The text can be set in column text or text with title using tagDiv Composer -> https://prnt.sc/pfw4o0 also you can use the Gutenberg editor to set text in pages -> https://www.wpbeginner.com/beginners-guide/how-to-use-the-new-wordpress-block-editor/

Thank you!

Hi,

Please make sure that you you re-save the permalinks -> http://prntscr.com/p8n6ep
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you

Hello !

If you’re seeing only NAVER please make this adjustment in the tagdiv composer plugin:
https://www.screencast.com/t/HGX40TlcJgb
Then hit a save in the theme panel and then revert the code back to original, this will make the social icons appear properly again.
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will fix the problem. Include a link to this topic in the email.

Thank you!

Hi,

For this you’ll need to edit the homepage with tagDiv Composer click on the post loop and in layout -> https://i.imgur.com/1ljc10z.jpg -> https://i.imgur.com/qlPQuYc.png

Hope this will help you!
Thank you!

Hi,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi,

I think that you are using a pro demo, if is so then the ads fro theme panel will not reflect on website, because pro demos are using cloud templates and these can be edited with tagDiv Composer, you can check our documentation from here https://www.youtube.com/watch?v=biTpVVlr8j8 to add ads.

Thank you!

Hi,

The Author card can be set using our documentation from here -> https://forum.tagdiv.com/author-card/ also if you want to set an avatar, this can be set like in this guide -> https://forum.tagdiv.com/how-to-set-the-avatar/

Thank you!

Hi,

Unfortunately this problem is still open on our fix list, for the moment the only solution is to replace the `with ‘.

Thank you for your understanding and sorry for the inconvenience!

Hi smile099,

If you need more css adjustments, please provide me a link to one of your posts, where I can check how this is looking for you, I’m asking this, because the results are a little different.
Also for the “next” button, our theme do not have an option for it, also I do not know any ways to achieve it.

Thank you!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!
Thank you!