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Calin
tagDiv Staff

Hi,

Unfortunately, WP Rocket plugin, has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry!
Indeed there are customers that use this plugin and they say that is working good, I think that all is from the settings that you need to make for this plugin, unfortunately we do not know these settings. We recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Tu display/adjust the ads per view port you can use some code like the one from our documentation https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
use this code for desktop ads ->
<div class=”td-visible-desktop”>
<!– Your NON AdSense code here – this ad will show only on desktops –>
</div>
and this for mobile ads
<div class=”td-visible-phone”>
<!– Your NON AdSense code here – this ad will show only on phones –>
</div>

Also if I’m right the two ads display inline are two different ads with a class for resize
like this -> https://i.imgur.com/ii7AYj6.png -> https://i.imgur.com/86f1ko5.png theexample code can be get from here -> https://pastebin.com/Tuf5gY1W

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

Thank you for letting us know this, I will add in our our check list.

Thank you!

Calin
tagDiv Staff

Hi,

Sorry, the pagination is available only on posts loop element, it can not be achieve on flex block.

Thank you!

Calin
tagDiv Staff

Hi,

To remove the page title use the page template default -> https://forum.tagdiv.com/page-templates-2/

Unfortunately the background category from blocks can be change only with custom css, only on flex blocks can be change using tagDiv Composer.
example of css -> https://i.imgur.com/yXxD1P3.png
.td_block_11 .td-post-category{
background-color: gray;
}

The code need to be set in theme panel> custom code> custom css.
Also we recommend to use a flex bloc -> https://forum.tagdiv.com/flex-block-settings-guide/ this can be customize how you want.

To adjust the mobile view please try this custom css
-> https://i.imgur.com/X7vnWru.png
.td_block_11.td-column-1 .td_module_10 .item-details {
padding-left: 0;
}

the code need to be set in theme panel> custom code> advance> phone

Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately the only image size available on flex blocks are these -> https://i.imgur.com/g0Xp2In.png there is no option in theme to create other thumb size that can be use by flex block, this can be achieve only if you make change in theme files and these will be lost when you’ll update the theme.
The best way it will be to optimize your website -> https://forum.tagdiv.com/topic/speed-optimization-2/

Also the above php code can be set only in theme files and this is not indicate.
The code must be set in one of the files from this path -> wp-content/plugins/td-cloud-library/shortcodes/single the important thing is that you need to have that element on your cloud template and the code for buttons should work.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Sorry, I do not understand what you mean from “How I can setup star comment?”, please provide some more details, maybe you are referring to the settings from WordPress -> https://i.imgur.com/ffYlEMo.png.

Thank you!

Calin
tagDiv Staff

Hi,

this depend on the elements you are using, the best way it will be to use a flex block, you can adjust the image on these elements with tagDiv Composer and the changes will not be lost when you’ll update the theme.
Also please provide me link to your website where I can inspect the blocks elements that you are using.

Thank you!

Calin
tagDiv Staff

Hi,

That is because in wp-content/plugins/td-standard-pack/Newspaper/parts/header/td_top_bar_template_1.php, td_top_bar_template_2.php td_top_bar_template_3.php td_top_bar_template_4.php is set the link in composer -> https://i.imgur.com/bZ55o7d.png for this you need to set in child in parts header these files too
td_top_bar_template_1.php
top-menu.php
top-widget.php
and in td_top_bar_template_1.php make this changes -> https://i.imgur.com/SyTWOoD.png -> https://i.imgur.com/EecpEKw.png
After that make sure that child theme is activate and you have set the top bar 1.

Thank you!

Calin
tagDiv Staff

Hi,

The post type video is working on single post templates too, all you need to do is to edit the cloud template with tagDiv Composer, and replace the background featured image with featured image https://i.imgur.com/GqtFvX2.png -> https://i.imgur.com/K000VJ4.png-&gt; https://i.imgur.com/aCzC3ce.png

Thank you!

Calin
tagDiv Staff

Hi, if you have other questions, let us know!
Have a nice day!

Calin
tagDiv Staff

Hi,

All you need to do to fix this is to replace this code -> https://i.imgur.com/2xcWcze.png with your code and then the search will no longer open.

Thank you!

Calin
tagDiv Staff

Hi,

Please doable the WP_MEMORY_LIMIT, set it 512M
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

If you want to save all 3 Tables then you need to set them in a inner row or row, in this way you can save that row. -> https://i.imgur.com/hctAQht.png -> https://i.imgur.com/RXJTFWQ.png the elements will be saved with the settings that were made then, and you can apply/set it where you like -> https://i.imgur.com/qWA5n89.png also you can edit them like a block element from composer (the settings will apply only on that element, not on all element). -> https://i.imgur.com/6LFchTq.png

Thank you!

Calin
tagDiv Staff

HI, I’m glad that you mange to do it!
If you have other questions, let us know!
Have a nice day!

Calin
tagDiv Staff

Hi,

You can achieve that only if you are using standard template, not cloud templates https://i.imgur.com/UCmO3Wt.png -> https://i.imgur.com/JyzIgiG.png -> https://i.imgur.com/Uz9fK0T.png

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

1. What you can do for the activation code is to reset it in system status -> https://imgur.com/FcSzuAu and then set the licence key.

2. Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you you re-save the permalinks -> http://prntscr.com/p8n6ep

Let me know the results!
Thank you

Calin
tagDiv Staff

Hi, let us know the results!
Have a nice day!

Calin
tagDiv Staff

Hi,

Unfortunately there is no option for this, also the cloud url need to be public, only in this way can be set on posts, categories, etc.
I’ll make a note to our developers, maybe they we’ll find a solution for this.

Thank you for your understanding!

Calin
tagDiv Staff

HI,

Yes, you need to insert the files that the header is require -> https://i.imgur.com/ijvAb1V.png after you set these files the header should work (or you can simple copy the whole header except the header-styles-x.php that you do not need).

Thank you!

Calin
tagDiv Staff

Hi,

1. The them panel settings will work only for some options, or if you use only standard templates, it will apply for all elements.
The theme update will not break the website, but we recommend to make first the update in a test environment.

2. If you are using a pro demo, the footer is a cloud template, then you’ll need to edit it from a page, for example, you can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole web-page from fronted).

3. You need to set the cloud template in Theme panel> Templates settings -> https://i.imgur.com/L7ccnOP.png

Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately what you want to achieve it can be done only with custom work, if you want you can check our custom services from here -> https://tagdiv.com/web-development-services/
What you can do is to use 2 flex block 1 elements to achieve something similar with big grid flex 2.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Please enable the option in PHP.Ini as you can see here: https://stackoverflow.com/questions/37531149/php-getimagesize-not-working-on-external-links That allow url is 0 on your side. You can ask your host to do this.
If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

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