Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Calin
tagDiv Staff

Hi,

In our demo we are using the Unique articles option on the homepage in this way the articles will be display only once, therefore this article from Travel category is not the last one, the last one from that category is displaying in the above grid -> https://i.imgur.com/ojkPumP.jpg -> https://i.imgur.com/L1ysX3F.jpg
I think that is the same on your website, you have the unique articles enable -> https://i.imgur.com/l8hgwqW.jpg please disable the option and check gain.

Hope this will help you!
Have a happy Easter!

Calin
tagDiv Staff

Hi,

Please make sure that you are using the last version of the theme, Newspaper v10.3.2 also make sure that all the theme settings are set like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/ ->
and please increase all requirements that are lower, and follow all steps.
Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error, if you have these errors, you will have to contact your host and let them know that your admin-ajax.php is blocked either by firewall or the security settings.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Please add this custom code too
[class*="ie"] .td_module_flex_1 .td-image-container, [class*="ie"] .td_module_flex_3 .td-image-container, [class*="ie"] .td_module_flex_4 .td-image-container, [class*="ie"] .td_module_flex_5 .td-image-container{
z-index: -1;
}

If there is still a problem, let me know!

Calin
tagDiv Staff

If you are facing other problems or you have some questions related to our theme, let us know!

Have a Happy Easter!

Calin
tagDiv Staff

Hi,

I just checked the colors from the newsletter button and these are working -> https://i.imgur.com/vrTJ9Nb.png
Please make sure that you are using the last version of Newspaper theme v10.3.2 also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or cloudflare (CDN), deactivate them, clear all cache and try again.

How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

Let me know the results!
Happy Easter!

Calin
tagDiv Staff

If you have other questions regarding our theme, just let me know!
Have a nice day!

Calin
tagDiv Staff

Hi,

I just make a test and I imported the single post template and for me the results are the same -> https://i.imgur.com/yIahYre.jpg the only thing that is different is the post that is displaying in the template.
Maybe the problem is that after you imported the demo you zoom the browser -> https://i.imgur.com/PuS09M0.jpg

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

The few settings that you can use from the image are these -> https://i.imgur.com/26k1aax.jpg -> https://i.imgur.com/DHeFgb7.jpg
If you want you can use this code -> https://i.imgur.com/RsX49J7.png
.tdm_block_image_info_box .tds-button1{
margin-bottom: 20px;
margin-right: 50px;
}

It will apply on all image inf box, if you want to apply it only on the image you provide above you need to use the class from that image like this -> https://i.imgur.com/YCT9elT.png
.tdm_block_image_info_box.tdi_133_5a9 .tds-button1{
margin-bottom: 20px;
margin-right: 50px;
}

The code need to be set in theme panel> custom code> custom css.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

The code is not working on these articles:
https://www.pinkluggageabroad.com/fez-to-chefchaouen/ or this https://www.pinkluggageabroad.com/chefchaouen-guide/ because the add is not set on them, you are using a different sidebar that don’t have this ad box set -> https://i.imgur.com/gaXNInO.jpg please check the sidebars

Thank you!

Calin
tagDiv Staff

Hi,

If you are using the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately our theme do not have this option, sorry!
As I know there were some customers that used some plugin to achieve this, but I do not know if is working with PRO Demos or only with Standard demos.

Thank you!

Calin
tagDiv Staff

Hi,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Let me know the results!
Have a nice day!

Calin
tagDiv Staff

Hi,

I just contacted my colleague Simion from the email and he said that will take care of this problem.

Have a nice day!

Calin
tagDiv Staff

Hi,

Thank you for your suggestion, indeed you do not have a specific place where our customers can provide suggestions, usually we get them on forum or email.

Also if you want to make a header sticky and you are using a pro demo, you can edit the cloud template using tagDiv Composer like this -> https://i.imgur.com/mi8OCiH.jpg -> https://i.imgur.com/4ZSXyed.png set there the elements you want to display for example I want the table to be sticky in sticky menu, use the right click to copy the elements -> https://i.imgur.com/boMI5Wf.png and paste it in sticky header after search -> https://i.imgur.com/756G07v.jpg after that adjust the colors -> https://i.imgur.com/BW8KitU.jpg and maybe the height of table -> https://i.imgur.com/mTOvGVk.jpg the results will be -> https://i.imgur.com/1HOfM8A.jpg when you scroll -> https://i.imgur.com/veGULdZ.jpg
Also the covid elements are in tagDiv Composer -> https://i.imgur.com/9zUrrlT.png

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

If you are using the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

You can do this if you are importing a single post template from tagDiv Cloud Library (or if you already have one you can edit it -> https://i.imgur.com/lv0RUPC.png ), edit it with tagDiv Composer and stretch the row like this -> https://i.imgur.com/5J0G82g.png
Newspaper Theme: How to Import and Assign a Single Post Template on Your WordPress Website -> https://www.youtube.com/watch?v=I1R3j1QYod0

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

If you are using a pro demo, then you can edit the homepage with tagDiv Composer, click on Latest articles (pagination) – and set it like this -> https://i.imgur.com/JzRFUqq.png also here is a similar topic -> https://forum.tagdiv.com/topic/how-to-make-infinite-loading-in-homepage/

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

What you can do is to regenerate the thumbs and check to see if there is a difference -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ normal our theme create a thumb image for each thumb enable in theme panel -> https://forum.tagdiv.com/theme-thumbs/
If the images look blurry on homepage, what you can do is to use some flex blocks or a Big grid flex you have some more control over the featured image using this element -> https://i.imgur.com/9eZ0pJe.png

Thank you!

Calin
tagDiv Staff

Hi,

For this you can use the option from theme panel -> https://i.imgur.com/t8FUZna.png also please note that if you are using a PRO demo and this have stretch rows is possible that some content to be rebuild.
For classic demos (not PRO) you can use the suggestion from this documentation -> Background introduction -> https://forum.tagdiv.com/background-introduction/

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/ ->
and please increase all requirements that are lower, and follow all steps.

Also most of this kind of errors are from untested plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or cloudflare (CDN), deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

If you are referring to page speed, the speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

We are glad that you figured out the color on back to top button, if you have other questions, just let us know!

Thank you!

Calin
tagDiv Staff

Hi,

We are sorry for the inconvenience!
You can request a refund here – https://themeforest.net/refund_requests/new and we wll approve it as soon as possible.

Thanks

Calin
tagDiv Staff

Hi techedge1,

If the theme panel do not work only now and the theme has not updated, the theme plugins were not update too, therefore it can be only a plugin conflict or the anther plugin or some custom code set in theme panel or child theme.

Thank you for your understanding!

Viewing 25 posts - 19,676 through 19,700 (of 35,335 total)