Hi,

What you need it can be achieved if you choose to use a cloud header from tagDiv Cloud Library, this can be edited with tagDiv Composer and you can add more elements to the header -> https://i.imgur.com/GaqVuU7.png -> https://i.imgur.com/BrVgpeh.png -> https://i.imgur.com/pAYtTI9.png -> https://i.imgur.com/wyHU6y3.png -> https://i.imgur.com/JKxW0qY.png

hope this will help you!
Thank you!

Hi,

The problem is that on IPAD PORTRAIT is a margin top that is removed, you can add a code, this can e corrected using tagDiv Composer, select the main row from the content and select the ipad ->https://i.imgur.com/NuBOwoy.jpg and in css tab add a margin bottom I think for you it is 140px like this -> https://i.imgur.com/6mnI2BB.png if this is not fixing the problem, you can try a custom css like this one -> https://i.imgur.com/6yjlboS.png
.tdb-template .td-main-content-wrap {
margin-top: 140px;
}
The code need to be set in Theme panel> Custom code> Advance css > iPhone section.

Hope this will help you!
let me know the results!

Hi

Unfortunately for the moment our theme do not have this type of element/block, maybe you can achieve it using some plugins.

Top 17 Free WordPress Tab Plugins 2020 ->https://colorlib.com/wp/wordpress-tab-plugins/

Thank you for your understanding!

Hi,

I think that you have 5 headers set with h2 (you have selected h2 for smart list) and the theme will check all the h2 from that post, is possible to have that word at the end of the post.
-> https://i.imgur.com/Is9gv3f.png -> https://i.imgur.com/3c1JrRS.png -> https://i.imgur.com/K4o5203.png

Let me know if there is still a problem.

Thank you!

Hi,

The latest articles block, will always display the latest articles, but if the settings for Unique articles is enable, this will be apply on all blocks from that page. Maybe you can do a custom code or blocks that is not affected by this filter, but I’m not sure of this, also is a custom services, if you want you can make a request here -> https://tagdiv.com/web-development-services/

Thank you for your understanding!

Hi,

I just cached this step by step and for me is working -> https://i.imgur.com/eXl4Jjw.png
Make sure that you are using the last version of Newspaper theme, v10.3.2
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/ ->
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let em know the results!
Thank you!

Hi,

I just checked your website and now the Instagram is working -> https://i.imgur.com/6oGFPvS.png I think that is the fix count, please make sure that you have connected an account for Instagram as in our documentation from here -> https://forum.tagdiv.com/instagram-widget/ clear all cache and check again.

Let me know the results!
Thank you!

Hi waynel331986,

Unfortunately I don’t have access to your website -> https://i.imgur.com/oQz1a0D.png
Is very possible to be a problem with the image you have set as logo in header or footer.
If there is still a problem, please provide me a link to your website and access to can check the homepage.

Hi Veloxnews,

That is because you are not using the responsive version of the theme, you are using the mobile theme plugin -> https://forum.tagdiv.com/the-mobile-theme/ if you want to have the same layout as on desktop you can use the mobile theme only for amp -> https://i.imgur.com/3ocYgUD.png or you can disable it.

If there is still a problem, let us know!

Let me know the results!
Thank you!

Hi,

Unfortunately there is no settings for this, but it can be done with a custom css, if you wan I can help you with this, just provide me a link where I can inspect the image info box.

Thank you for your understanding!

Hi llucson,

Our developers said, that for the moment, our element do not have this feature to set words as in WP and they said this is on out list to improvements, it will be add in the coming updates.

Thank you for your understanding!

Hi,

I just checked your homepage and this is displaying the mobile theme on desktop -> https://i.imgur.com/y9aOQp6.jpg usuallly this is a cache plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, in this moment with the mobile version on homepage I can not checked your menu.

Thank you for your understanding!

Hi,

On PRO demo cov-19 italy report the ads are set using tagDiv Composer and ad box element, you can do it like this -> https://i.imgur.com/Mc43Dly.png -> https://i.imgur.com/Ulk2oFS.png -> https://i.imgur.com/quvdaUt.png -> https://i.imgur.com/7Se2Fsd.png
On default demo are use the ads set in theme panel.
If this is not what you mean, please provide some more details and some screenshot withe the problem, also a link will help.

Let me know the results!
Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/ ->
and please increase all requirements that are lower, and follow all steps.

Also make sure that all theme plugins are enable.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, please provide some more details and some screenshots. The error seems to be related to a header template -> https://i.imgur.com/5gKURr6.png

Let me know the results!
Thank you!

Hi,

These settings are still available from theme panel -> https://i.imgur.com/xO9tc6Z.png if you deactivate the tagDiv Standard Pack plugin -> https://i.imgur.com/69MAoQl.png you’ll see the settings from theme panel that are still general and are set only in theme panel.

Thank you for your understanding!

Hi,

I just inspected your login and is look very good -> https://i.imgur.com/OkwdRJW.png
If you have other questions, let us know!

Thank you!

Hi HIGHLIFE,

Please note that we try to answer as best we can to all customers we have, also please note that is possible that some of the questions to not be very clear for us and to not understand what is the problem.

Sorry for the inconvenience!

Hi,

All the settings and code set in theme panel will be save in database, therefore it will be not touch when you’ll make the theme update (the settings and code set for custom css will survive).
We recommend to use a child theme only if is necessary to make some changes in the theme files, you can check more in our documentation from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hi,

Indeed I see the line, in order to provide an working answer for how to remove the line, I need a link to that website to can inspect that horizontal line.

Thank you for your understanding!

Hi,

Pleas note that the theme update do not remove the ads set in theme panel, maybe there was other problems or plugin conflicts.

Also please note there is no way for me to know the code that you have set in the theme panel, the only code for ads/banners that I can provide is the one date comes when you install a demo -> https://i.imgur.com/nLNqdB0.png and this code I already provided to you -> https://i.imgur.com/rfbqSYj.png -> https://i.imgur.com/SvpdCnQ.png -> https://i.imgur.com/m8QHj5z.png -> https://i.imgur.com/YmWleLS.png

Thank you for your understanding!

Hi,

Make sure that you are using the last version, Newspaper v10.3.2 and WordPress v5.4

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.

If you are not using non of them, please make sure that you do not have a plugin conflict, please deactivate ALL non theme plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Please notice that tagDiv Composer is a page builder, this can be use on pages and cloud templates, it can’t be use on posts.
If you use the tagDiv Composer on some posts, you most probable edited the single post template from tagDiv Cloud Library, this can be done like this -> https://i.imgur.com/3lP7WM6.png if you want you can check our video tutorial for assign a cloud template -> https://www.youtube.com/watch?v=I1R3j1QYod0 -> https://www.youtube.com/user/tagdiv
If there is still a problem, just let me know!

Thank you!

Hi unito,

This can be done if you are using the last version of the theme v10.3.2, you edit the single post template from tagDiv Cloud Library with tagDiv Composer like this -> https://i.imgur.com/TYidv5L.png you add a flex block above or under related article set the seo tag -> https://i.imgur.com/InLDeTT.png and adjust it to look the same as that block, or you can make it to look how you want also you need to set the related filter on it -> https://i.imgur.com/qx03sNp.png -> https://i.imgur.com/S0Zih0X.png -> https://i.imgur.com/BMXTuwq.png -> https://i.imgur.com/IeWEgrI.png -> https://i.imgur.com/d6DJ4m2.png after that use the right click to remove the old block -> https://i.imgur.com/JNXqtpQ.png

Hope this will help you!

Hi,

The code need to be set on the files that are using as post templates for your posts, also please notice that all the changes made in them files will be lost when you’ll make a theme update.
If you are using a standard post style from 1 to 13 -> https://i.imgur.com/QQiXTjF.png the code need to be set in these files loop-single-x.php (x represent the number of post style) -> wp-content/plugins/td-standard-pack/Newspaper/parts/single/loop-single-1.php -> https://i.imgur.com/SjuUy38.png the code can be set there, also it need to be set on the post style you are using. If you are using the default post style and tagDiv Standard pack is enable https://i.imgur.com/YHYP2o5.png the file that need to be edited is this one -> wp-content/plugins/td-standard-pack/Newspaper/loop-single.php if this theme plugin is disable, then you need to edit for default post style this file -> wp-content/plugins/td-composer/legacy/Newspaper/loop-single.php
The above changes can be set in a child theme using our guide from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
If you are using a single post template from tagDiv Cloud Library, then you need to set the code in one of the files from here -> wp-content/plugins/td-cloud-library/shortcodes/single for example in tdb_single_author.php -> https://i.imgur.com/iYm4uEd.png also the code that is provide to you need to be adjusted (these changes can not be set in a child theme).

Hope this will help you!
Thank you!

Hi,

Please make sure that you are installing the theme as in our guide from here -> https://tagdiv.com/how-to-install-newspaper-theme/
If there is still a problem, let me know, also please provide some more details and some screenshots with these problems.

Let me know the results!
Thank you!

Hi,

All the effects that can be apply on elements and be found using the search -> https://i.imgur.com/weCxXz7.png ->https://i.imgur.com/PAUulq3.png unfortunately this will be apply only on the box. If I understand correctly, you want to add an shadow on some text like this ->https://www.w3schools.com/css/tryit.asp?filename=trycss3_text-shadow4 unfortunately our theme do not have an option for this, but you can achieve it by using a custom css like this one -> https://i.imgur.com/ajxbpHl.png -> https://i.imgur.com/Qvnetdl.png -> https://i.imgur.com/AHUnz3a.png the code can be get from here -> https://pastebin.com/m1M2MFq3

Hope this will help you!
Thank you!