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Calin
tagDiv Staff

Hi rkdrev,

If you want to delete a row, inner row you can delete it like in the previous version, using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and pres the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG

Thank you!

Calin
tagDiv Staff

Hi,

If you are using a PRO Demo then you can use tagDiv Composer -> https://i.imgur.com/MZlD2Er.png to add the social icons -> https://i.imgur.com/xbQ3gVf.jpg these from theme panel -> https://i.imgur.com/gKo59Ef.png will apply on mobile theme plugin and on standard demos and styles.

Thank you!

Calin
tagDiv Staff

Hi,

The settings for the blocks are set in Theme Panel> Block settings> Meta info of modules/Blocks -> https://i.imgur.com/cQeqI6I.png and for posts are here -> https://i.imgur.com/MMDzo07.png but if you are using a single post template from tagDiv Cloud library, then you need to edit it with tagDiv Composer.
Please provide me a link where I can check these blocks, in this way i will be able to provide the wright answer.

Thank you!

Calin
tagDiv Staff

Hi,

But where was set this code? because we make a lot of tests and all the settings remain in theme panel after we make the theme update please provide some more details and some screenshots.

Than you!

Calin
tagDiv Staff

Hi,

Are you using the default Gutenberg editor from WordPress or the plugin?
Please set this code in functions.php -> wp-content/plugins/td-composer/legacy/Newspaper/functions.php
add_action('admin_head',function() {
echo '<style>.td-gutenberg-editor .editor-styles-wrapper .wp-block {max-width:726px;}</style>';
});

Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

If you can not activate the Revolution Slider, delete it and install it again, this should fix the problem.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Thank you for your kind words!
You can achieve that only if you are not using the mobile menu plugin, you’ll need to use a cloud header from tagDiv Cloud Library, edit the homepage with tagDiv Composer -> https://i.imgur.com/NmLWAdt.png set the mobile version like this -> https://i.imgur.com/DhNhK6M.png if you do not want to use the mobile menu you need to remove it like this -> https://i.imgur.com/eE6Ikdm.png and add an icon -> https://i.imgur.com/SyL8fsN.png set the icon color -> https://i.imgur.com/Nr4gA6R.png change the icon or set a svg and set a link -> https://i.imgur.com/8pKFp1y.png

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

If there is still a problem or you have other questions, let us know!

Have a nice weekend!

Calin
tagDiv Staff

Hi,

If there is still a problem or you have some questions, let us know!

Have a nice weekend!

Calin
tagDiv Staff

Hi,

Please make sure that you are using the last version of theme (v10.3.2) and WordPress (v5.4).
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately, I’m not sure, it can be from the code.
If you want I can take a look and try to make a custom css to make the product to look better, for this I will need a link to one of these products on your website -> https://ibb.co/whXYrHx

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

If the mobile theme plugin is activate, please check to see if your homepage is not set on responsive version from here -> https://i.imgur.com/bSeVh5F.png
If these settings are made and the version from mobile is random, the it can be from some plugins.

Thank you!

Calin
tagDiv Staff

Hi,

I just checked again the problem with drop in more option on header menu and for my is working correctly -> https://www.screencast.com/t/71inAhy0

If the option is set like this for schema -> https://i.imgur.com/cg1JAkD.png then you’ll use only the schema from Yoast SEO, if is like this -> https://i.imgur.com/YOETGqx.png you’ll have both.

Thank you!

Calin
tagDiv Staff

Hi hardiknavinmistry,

Please provide some details and screenshots about the problems you are facing.

Thank you!

Calin
tagDiv Staff

Hi,

As I can see the problem is that the favicon is not loading on posts on mobile -> https://i.imgur.com/6BeSI5D.png this can be because you have the mobile theme plugin activate, but the cache or optimize plugin that you are using do not recognize that and is trying to set the favicon as on responsive version..

Thank you!

Calin
tagDiv Staff

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

In order to remove the render blocking resources please check these similar articles and topics:
Defer parsing of JavaScript
How To Fix Defer Parsing of Javascript in WordPress (5 Ways)
How to Defer Parsing of JavaScript in WordPress (4 Methods)

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

If you are using the default post style, then you need to make changes in these two files -> wp-content/plugins/td-standard-pack/Newspaper/single.php and loop-single.php, first you need to remove the comment code from single.php -> https://i.imgur.com/Y1HvZhO.png you need to do this by comment these liens like this -> https://i.imgur.com/Z6sblqb.png after that copy one of these line like this -> https://i.imgur.com/GZpG1Ir.png and set it in loop-single.php where you want to be display like this -> https://i.imgur.com/kL0FQ4p.png after that add the php code -> https://i.imgur.com/KWwfcd1.png the results will be -> https://i.imgur.com/b6SDRal.png you can get that line of code from here -> https://pastebin.com/3YBBHvCm
Also you can set these files in a child theme -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

I just checked your website and the fonts are loading now more faster -> https://i.imgur.com/CVBmWvo.png

Thank you!

Calin
tagDiv Staff

Hi,

You can set a link to an icon using tagDiv Composer -> https://i.imgur.com/xBWlEHJ.png the link must be with https://www it is only www will not work.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

I just checked this link with my iPhone and for me the image is displaying on iPhone x-> https://i.imgur.com/BGzUZcr.png also on what version of safari you are testing?

Thank you!

Calin
tagDiv Staff

Hi,

The best way to do this is to use tagDiv Composer, edit the pages and and cloud templates, select the row and check the row stretch -> https://i.imgur.com/pu22oKv.png after that go in css tab and set the width you want to have on your row and set margin left and right auto -> https://i.imgur.com/28Kcbzh.png
It can work with custom css to, but you need to cover all the elements from the theme that have set the width in px.

Hope this will help you!
Thank you!

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