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Calin
tagDiv Staff

Hi,

Normally, you should be able to do this, just click on the element and see if this is selected. If not, then please disable all non-theme plugins, and after that, reopen the page in tagDiv Composer and try again. Sometimes, extra plugins are interfering.

Thank you!

Calin
tagDiv Staff

Hi,
You can update the php version to 8.3 and you can also use wp super cache will not be enough make sure that you use something for images and for html, css and js and Cloudflare – https://forum.tagdiv.com/how-to-make-the-site-faster/
For best results, we recommend WP Rocket – https://forum.tagdiv.com/wp-rocket-and-newspaper-theme-optimization-guide/
Thank you!

Calin
tagDiv Staff

Hello,
The theme has a lazy load option, but this is only for blocks, as this option makes images load only if they appear within the screen (so not all images on the page are loaded if the user has not scrolled down to them). Problems often encountered are when this lazy load option is used by too many plugins and themes, it should only be used by a single plugin or theme. It is recommended from the plugin if there is an image optimization plugin and the one from the theme. For example, we recommend EWWW Image Optimizer https://wordpress.org/plugins/ewww-image-optimizer/
I hope this will help you!

Calin
tagDiv Staff

Hi,

1. These are recommendations for achieving better results not essential, but good to have in place.

2. Our theme works with Advanced Ads Pro. Just make sure there isn’t an extra plugin interfering. Usually, you can identify the error by enabling debug mode or checking the error logs.

3. This issue isn’t related to the theme it’s actually connected to the DNS settings on the server and Cloudflare. Your hosting provider and Cloudflare should handle this.

Thank you!

Calin
tagDiv Staff

Hi,
The Doctors Pro needs to be edited using tagDiv Composer https://i.imgur.com/zmyC5nI.png select the logo and select the svg tag, remove the code from there – https://i.imgur.com/vXXlfiI.png then the settings from the general tab will apply if are not set on hide – https://i.imgur.com/jAw8YFf.png (the logo is teh same on header, footer and sticky.
To change the homepage image, select it and click onthe image to replace the current one – https://i.imgur.com/AgRX2jM.png
Thank you!

Calin
tagDiv Staff

Hi,

Our theme is working best with the ACF plugin. Just add the plugin and use it for your taxonomies. This will add the image option – https://i.imgur.com/ADHqys1.png then use a cloud template for your taxonomy and edit it with tagDiv Composer as you want, add the taxonomy background image https://i.imgur.com/6WR2szJ.png and everything you need.

Thank you!

Calin
tagDiv Staff

Hello,
We’ll check all emails as fart as we can.
Thank you!

Calin
tagDiv Staff

Hi,
The most simple solution is to use the option of fix count from the social counter https://i.imgur.com/VSeI4Iw.png
Thank you!

Calin
tagDiv Staff

Hi,

This issue can occur for different reasons. One possible cause could be a plugin conflict, so please run a test using only the tagDiv plugins and check if the verification process works.
Another possible reason could be the permalinks. Please perform a test by setting the permalinks to ‘Plain’ and then check if the verification process works.
If it does work, it’s likely that you’re using an NGINX server, and you’ll need to configure pretty links accordingly -> https://cloudarcade.net/tutorial/pretty-url-on-nginx-server/ -> https://www.cyberciti.biz/faq/how-to-configure-nginx-for-wordpress-permalinks/
If none of these solutions work, it’s possible that a hosting option is interfering.

Usually, a license key is for 1 website, please check the ThemeForest license specifications here – https://themeforest.net/licenses/standardhttps://themeforest.net/licenses/terms/regular -> https://prnt.sc/X0AldIM7e7ni
We allow the key to be used on two websites simultaneously because we consider that most website owners require a testing website in addition to their live website, and the theme must be activated on both.
If you used the license key on more than 2 domains, then it will require more license keys. Also, we can not interfere with the domains that are online and use the theme that has been activated with the license key.
Thank you for your understanding!
Calin

Calin
tagDiv Staff

Hi,
You are using a single post template, so it will be need to use tagDiv Composer – https://i.imgur.com/437hV4M.png to edit it select the Breadcrumbs element and make sure you have those options enabled – https://i.imgur.com/PjeFYHo.png

Calin
tagDiv Staff

Hi yassinee,

We have done all the steps that we can to (Wordfence, WPScan, Patchstack, etc.), and they have updated the fix according to the links above. Now, some plugins in the free version will not show that the problem is resolved until 30 days after, because they only update their resources related to vulnerabilities once every 30 days.
What else can be done is according to the suggestion to change the plugin version from 3.9.2 to 3.9.3 (or whatever version you want that is higher than the current one). If you want, we can do it for you. For this, contact us via email at contact@tagdiv.com and provide wp-admin access.

Thank you!

Calin
tagDiv Staff

Hi,

What I recommend is a full theme backup and updating the theme to the latest version. Newsapepr v12.7.3, update teh theme plugins to the last version and make a test using only the theme plugins and see if the situation is resolved or not.

Thank you!

Calin
tagDiv Staff

Hi,
You just need to add each cpt you want to display, in this case “oyun, post”. For normal wordpress articles, the cpt name is post not posts.
Thank you!

Calin
tagDiv Staff

Hi,
Could you please provide a link to an article where the problem appears so I can investigate and see what can be done?
Thank you!

Calin
tagDiv Staff

Hi,
Please make a test using only the theme’s plugins and see if the problem persists. If it doesn’t, it means there’s a plugin conflict and an extra plugin is interfering. To identify which one, enable the plugins you’re using one by one and check when the issue reappears.
Thank you!

Calin
tagDiv Staff

Hi, I’m sorry about this. It seems that the fix is on our dev, but it seems that the developer who made the package didn’t add it in the update. I’m sorry!
Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Could you please provide some more details?
Do you not want to have ads on your website?
Do you have, but you do not see them?
Are you using Google Ads?

Some screenshots or a video will help.

Thank you!

Calin
tagDiv Staff

Hi sam24.info, the situation was resolved by increasing the WP memory. This can be done by your host, and this should be at least 256M. If you currently have it set to a bigger number, then ask your host to double it.

Calin
tagDiv Staff

Hi,
What I can suggest is first to make a full backup for your website and database and after that to update the theme (also, you can try first on staging or subdomain).
The theme should be updated via FTP, by replacing the old theme with the new one (replace not overwrite), in case that there are custom changes in the theme files, those will be lost.
After the theme is installed, please install the theme plugins: tagDiv Composer, tagDiv Standard Pack and the rest of the theme plugins that you had before the theme update (social counter, newsletter).
I hope this will help you!

Calin
tagDiv Staff

Hi,
Unfortunately, I didn’t receive anything. I’ve created a reminder for the developer regarding this.
Thank you!

Calin
tagDiv Staff

Hi,
The option is available on any demo, just make sure that the tagDiv Opt-in Builder is installed, because the option is added by that plugin.

Calin
tagDiv Staff

Hi,
If you do not want the featured image element on your articles, then it can be removed. Now, depending on the type of template you are using the settings are different:
– using a single post template from the cloud, you need to edit it using tagDiv Composer and use the right click on the featured image and from the menu select delete – https://i.imgur.com/YUgzc9V.png https://i.imgur.com/4KyzN4X.png
– for standard templates from tagDiv standard pack, you need to use the theme panel settings (those templates can be edited using only the theme panel settings) https://i.imgur.com/QSbS9oY.png
Thank you!

Calin
tagDiv Staff

Hi @simcris, we are happy that everything is working ok with the new version of Newsmag.
Thank you!

Calin
tagDiv Staff

Hi RENATO,

The element shortcode from the single post template is a special one, which is why it is displaying only on the single post template, so if there are shortcodes that should trigger the article IDs, they will work correctly. BUG the shortcodes can be set in our theme on any page and cloud templates using the column text and text with title elements, you just need to set the shortcode in one of those elements and it will render the shortcode – https://imgur.com/DSSni9j

For the image situation, I will recommend setting a class on the row that is holding the image elements, doing this you can replace teh dynamic class tdi_98/7 – https://i.imgur.com/ngnSDSS.png

To hide an element using tagDiv Composer, select it and check the css tab, then on display, set the hidden option – https://i.imgur.com/CKrwQ2z.png use teh manage to see the hidden elements – https://i.imgur.com/IQ9JRUz.png

Related to the date from Google search results https://yoast.com/help/date-appears-search-results/

About the pagespeed, the best results are using the WP Rocket plugin, but this is a premium plugin and most of users prefer something free, here, it can be use the WP Super Cache, but with the Autoptimize plugin, othetrcache plugins that can be used with good results: WP Optimizer or LiteSpeed.
Also, using Cloudflare will help you a lot!

The live search element can be “translated” using tagDiv Composer select the element and look for the text set in composer https://i.imgur.com/0MuagAg.png

Related to the image requests for reducing the module image size, this is in the theme on flex blocks – https://i.imgur.com/PKmODaB.png https://i.imgur.com/tszBQkz.png and on single image element – https://i.imgur.com/jlzRLWu.png
The shortcode support in the theme is since teh theme was on Themeforest. As I mentioned above, the shortcodes should be set in column text or text with title.

Thank you!

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