Hi,
You should use an image with a full hd format (1920 × 1080) and make sure that the boxed layout is set in the theme panel – https://i.imgur.com/7kc0AQ4.png and that the image is set on stretch – https://i.imgur.com/cZqirrj.png so it will be adapted to the screen.
Thank you!

Hi,

To change the article width, you need to use a single post template. This cna be edited using tagDiv Composer, and you can stretch the row to the dimension you like. tagDiv Composer like this -> https://i.imgur.com/i5IUJ9E.jpg add or select a row and stretch it after your needs -> https://i.imgur.com/WKYebPX.jpg -> https://i.imgur.com/TO1BZ3M.png -> https://i.imgur.com/Yq8UCv3.jpg

Thank you!

Hi,

Your choice is not bad, but you can also use any block you want and just add the article IDs you want to be displayed – https://forum.tagdiv.com/flex-block-settings-guide/ – https://i.imgur.com/EkoKFRc.png

Thank you!

Hi,
If you already contacted us via email with this situation, then we’ll check it via email and reply with the next steps that should be done.
Thank you!

Hi,

Please run a quick debugging snippet (in a temporary plugin or in functions.php), you can check if the theme defines that constant:
add_action( 'init', function() {
if ( defined( 'DONOTCACHEPAGE' ) && DONOTCACHEPAGE ) {
error_log( 'DONOTCACHEPAGE is defined by theme at init' );
}
});
Check your PHP error log. If you see that message, it confirms the culprit.

Constants cannot be undefined once set, the only safe way to override this is to prevent it before the theme sets it.
add_action( 'plugins_loaded', function() {
// Prevent the theme from defining DONOTCACHEPAGE later
if ( ! defined( 'DONOTCACHEPAGE' ) ) {
define( 'DONOTCACHEPAGE', false );
}
// Intercept no-cache headers
add_filter( 'nocache_headers', '__return_empty_array' );
});
How to test this safely
– Go to /wp-content/mu-plugins/ (create the folder if it doesn’t exist).
– Create a file called allow-litespeed-cache.php.
– Paste the code above.
– Clear all caches (LiteSpeed → Purge All).
– Open your site in a private/incognito window.
– Check response headers again.
If it now shows: x-litespeed-cache: hit, then the problem is confirmed and fixed.

I hope this will help you!
Thank you!

Hi,
There is no need to edit teh code, this will be lost when the theme is updated. Our theme has settings for everything you need. For a general type of date, you can even use wordpress settings – https://i.imgur.com/eSXiJ4L.png
Also, elements like the flex block builder are displaying built modules (made with tagDiv Composer) and can be edited with this – https://i.imgur.com/5QWDoQE.jpeg – https://i.imgur.com/vSewkTY.png – https://i.imgur.com/79byHhz.png
Thank you!

Hi,
I’ve seen such an issue before, the fix was to enter the code we provide in this guide – https://forum.tagdiv.com/requirements-for-newspaper/ – https://i.imgur.com/C7n3fBU.png in the htaccess file on the server.
I hope this will help you!
Thank you!

Hi,
That is the option that should be used for translating the latest articles – https://i.imgur.com/BW25MPH.png https://i.imgur.com/Dpf9oaS.png. Just make sure that all cache is cleared after the changes in the theme panel translation are made.
If it is still not working, we’d like to check it. For this, you can contact us via email at contact@tagdiv.com and provide temporary WP-Admin access.
Thank you!

Hi Bernd,

To use the Instagram widget, you need to have a business account – https://i.imgur.com/3MiYF98.png in the theme panel – https://i.imgur.com/0GCw9rE.png – https://forum.tagdiv.com/instagram-widget/

Thank you!

Hi,

You can translate the title “Latest articles”,from Theme Panel -> Translations -> Translations -> https://i.imgur.com/au65th8.png -> https://i.imgur.com/E46N46d.png

Thank you!

Hi,
Please get in touch with us via email at contact@tagdov.com and provide the wp-admin and the license key. We’ll check it as soon as possible.
Thank you!

Hi,

“Autoptimize, this plugin is breaking my website.” – this is because one of the options that was selected is breaking the layout, you need to check each option you want to use https://forum.tagdiv.com/autoptimize-install-configuration/

If you want, you can test other plugins and see which one provides the best results for you, but each must be tested to determine which options can be used without affecting the website layout or functionality.

Thank you!

Hi,
It will be need to use tagDiv Composer to edit the single post template, select the element and check teh settings from it – https://i.imgur.com/uOffDzS.png – https://i.imgur.com/x8HlKzb.png
Thank you!

Hi,

Using tagDiv Opt-in Builder, it will automatically email the user. Those emails can be edited from Opt-in Builder > Subscription > Settings > Email https://forum.tagdiv.com/tagdiv-opt-in-builder-emails/

Thank you!

Hi,

It will be need to use a good cache plugin that can optimize the css. The most recommended is WP Rocket cache plugin. But there are other cache/optimization plugins that can be used, just to have the option to minify and remove unused css.

Thank you!

Hi,
Yes, this is possible, using a cloud header you can assign it globally (for the entire website) and you can also use it as an individual, only for a page or cloud template (the individual option will apply over the global one). This can be done using tagDiv Composer – https://i.imgur.com/5AtRPwa.png select the manager and in the header click on the header name – https://i.imgur.com/4D0lqVN.png (not on global, only on name to make it green, this means it is assigned as an individual on that page/template).
Thank you!

Hi,
This is because there is no longer enough space to display the menu on one row. What you can do is to adjust the space and padding between menu elements per viewport https://i.imgur.com/6zxb5Fo.png or use the option Drop menu items in More (this option will apply to all viewports).
Thank you!

Hi,

If the wp-editor doesn’t open please check this topic https://forum.tagdiv.com/topic/column-text-or-any-edit-content-element-in-general-isnt-working/

Thank you!

Hi,

Have you checked whether the theme plugins were updated or installed after the theme update?
Usually, similar issues occur when the theme plugins haven’t been updated, or not all of them were.
You can install or update them from Newspaper > Plugins.

Thank you!

Hi,

Our theme do not use no-cache or DONOTCACHEPAGE.
Also, testing with a theme like “Twenty Twenty-Four” that does not have any features and comparing it with the Newspaper theme that you can build almost anything, I think, is not a good comparison, but if this is indeed something related to our theme make some tests like this. Use only the Newspaper theme without any extra plugins except the cache plugin. If it’s ok, go on with tagDiv Composer, this is the hard part of the theme. Then, with tagDiv Cloud Library and so on, until you test it with all the theme plugins you are using.
The text step after you identify the plugin that is interfering with the cache is to check the cache settings. From my experience, setting ‘/’ in cache fields will be interpreted to not cache the homepage, but this is maybe only my interpretation.

As a suggestion you can try a code like this one in the child theme (the code needs to be adjusted):

add_action( 'template_redirect', function() {
if ( class_exists( 'LSCache\\LSCWP' ) ) {
// Remove any DONOTCACHEPAGE flag that may have been set earlier
if ( defined( 'DONOTCACHEPAGE' ) && DONOTCACHEPAGE ) {
// Un-define the constant (only works if not locked), or override via filter
// Note: PHP doesn't allow undefining a constant, so we use filter below
}
// Use our filter to override caching logic
add_filter( 'litespeed_cache_allow_cache', function( $allow ) {
return true;
}, 99 );
// Clear any HTTP headers forcing no-cache
header_remove( 'Cache-Control' );
header_remove( 'Pragma' );
}
}, 0 );

Thank you!

Hi,
Our team did not connect to the site, as far as I remember when I checked the site it was already functional and there were no more problems. And this email is from Friday.
Thank you!

Hi,
For what you need, use tagDiv Composer, – https://i.imgur.com/TYfhDGt.png edit the homepage and add the social icons element https://i.imgur.com/BaCi7zx.png
Thank you!

Hi,

You have cache and optimize images, but please use Autoptimize for optimizing html, css, and JS. This will bring better results.

WP Rocket doesn’t have a free version, only premium, but there are other free plugins that you can try, like – https://wordpress.org/plugins/wp-optimize/ – https://wordpress.org/plugins/litespeed-cache/

Setting an old version of the theme normally does not improve the site speed.

Thank you!

Hi,

This is because those articles that are “EXCLUSIVE” are articles that are locked and you do not have any articles locked – https://forum.tagdiv.com/lockers/

Thank you!

Hi,
For this situation, make a backup and contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel. Include this link in the email so we can identify you faster. We’ll check it as soon as possible.
Thank you!