Hi,
Unfortunately, there is no option to add navigation for the Big Grid Flex 2, sorry!
Thank you for your understanding!

Hi,
To do this, you need to use a cloud template for that cpt and make sure that the template use have only the content without the page title – https://i.imgur.com/CFFKckc.png – https://i.imgur.com/b0XjRkv.png

Hi,
Unfortunately, without access, it will not be easy to check it. Maybe you can make a staging area where you cannot add articles? If this is not possible, maybe a screen record making the settings to try to recreate it on one of our installs.

What I can suggest is to test if you set the category to the same template as for the one focused on https://i.imgur.com/MnddYCH.png and see if the templates for articles are displaying.

Hi,
I understand, in this situation, it will be necessary to take a closer look. Please make a backup of your website, and please contact us via email at contact@tagdiv.com and provide WP-Admin access to further investigate the problem.
Thank you!

Hi,
Here are the tools that mention that the fix is in 3.9.2
– https://wpscan.com/vulnerability/0ecaeb97-4f67-4e79-bea8-9c9a6ab7add3/
– https://vdp.patchstack.com/database/wordpress/plugin/td-cloud-library/vulnerability/wordpress-tagdiv-cloud-library-plugin-3-9-cross-site-scripting-xss-vulnerability
– https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/td-cloud-library/tagdiv-cloud-library-39-authenticated-contributor-stored-cross-site-scripting
Another solution is to manually change the plugin version – https://i.imgur.com/2V5Okji.png

Hi,
I’m really sorry for all the frustration this situation has caused — I completely understand how disappointing it must feel when things don’t work as expected, especially after trying everything you could.

Simion mentioned that the login details you sent didn’t seem to work on our end, which prevented us from checking the issue directly. Regarding the plugin suggestion — that was based on similar past cases, and I shared it here on the forum before having full access to your site.

If you’d like to request a refund, you can easily do so through the following link, and our team will handle the process: https://themeforest.net/refund_requests/new

Again, I truly appreciate your patience and the time you’ve spent trying to resolve this. Please let us know if you’d like to give us another chance to look into the issue once we can access your site correctly — we’d be happy to help make it work.

Thank you!

Hi,
Another solution is to manually change the plugin version – https://i.imgur.com/2V5Okji.png
Thank you!

Hi,
Please make a backup and contact us via email at contact@tagdiv.com and provide WP-Admin access to the website. Also, include the link of this topic to identify you.
Thank you!

Hi,
Please try with a better cache plugin, for example, you can try WP-Optimize https://wordpress.org/plugins/wp-optimize/ or if you can, a pro cache plugin like WP Rocket (wp super cache is ok, but it does not minify the code, provides only cache).

Hi,
Here are the tools that mention that the fix is in 3.9.2
– https://wpscan.com/vulnerability/0ecaeb97-4f67-4e79-bea8-9c9a6ab7add3/
– https://vdp.patchstack.com/database/wordpress/plugin/td-cloud-library/vulnerability/wordpress-tagdiv-cloud-library-plugin-3-9-cross-site-scripting-xss-vulnerability
– https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/td-cloud-library/tagdiv-cloud-library-39-authenticated-contributor-stored-cross-site-scripting
Another solution is to manually change the plugin version – https://i.imgur.com/2V5Okji.png

Hi,
I see what you mean. Can you make a full backup and email it to contact@tagdiv.com, and provide wp-admin access so we can check it?
Thank you!

Hi,
Chinking your screenhost https://drive.google.com/file/d/1ZL5C27zj9D_wNvXrn8ucl5y4APDHsS1o/view?usp=drive_link is liek you are editing the age using tagDiv Composer and you selected that grid – https://i.imgur.com/JuFoS1y.png eventually some more screenshots will help.
Also, the grids are using thumbs https://i.imgur.com/WXEiPKa.png https://forum.tagdiv.com/newsmag-theme-thumbs/

Hi,

To resolve the footer situation you need to edit the footer with tagDiv Composer – https://i.imgur.com/tZqYt1s.png select an element then set the mobile viewport – https://i.imgur.com/LNWfo2f.png all elements that are displayed on desktop in footer will be displayed on mobile in the footer, so in case the menu is not displaying all menu elements, most probably some of them have been hidden. Also, use the theme options on viewports as mobile, each option that has a left border can be set per viewport port as example – https://i.imgur.com/JqZtTzo.png

The theme has it own search elements that can be used https://i.imgur.com/3IxcBVZ.png but if you want to use a separate one that can be set using a shortcode, then set the shortcode directly in column text or text with title elements in the text zone – https://imgur.com/DSSni9j

If you need to set the elemnts from a page in order, then is no need of that csee, just use the order from columns with tagDiv Composer – https://tagdiv.com/flexibility-rows-columns-newspaper-theme/

To remove space between elements, selct the elements and adjust the padding and margings – https://i.imgur.com/WfDr8c8.png

Thank you!

Hi,
This was fixed and is present only in versions smaller than 3.9.2, which is the current plugin version in Newspaper 12.7.3 – https://i.imgur.com/0flN6ED.png
https://vdp.patchstack.com/database/wordpress/plugin/td-cloud-library/vulnerability/wordpress-tagdiv-cloud-library-plugin-3-9-cross-site-scripting-xss-vulnerability

Hi,
Please make a full backup and update the theme to 12.7.3 and make sure that all current theme plugins are installed and updated.
This should resolve the problem.

Hi,
Please, just for a test, use only theme plugins to see if the problem persists, so we can identify where this problem is coming from. After that, we’ll see how it can be resolved.

Hi Giorgos, the module builder provides the possibility to display not only a category, you but also multiple categories, taxonomies, tags, and things that can not be done using other blocks from the theme – https://i.imgur.com/WtpQpu6.png https://i.imgur.com/6v0O27y.png

Changing the flex block mode of displaying teh image will break the block functionality, our developers already tried this. But the task is still open, so I think they are still searching for a solution.

Hi,
This situation can be related to a plugin conflict, please do a test using only theme plugins and see if the problem persists. If it is working, then enable the plugins one by one and check until you find the one that is interfering.
Thank you!

Hi,

Usually, when this happens, there is an error in the console related to this problem. Most of the time, it’s an extra plugin interfering. Please do a test using only tagDiv plugins and see if the theme can be activated.

The button tagDiv Composer will be displayed only after the theme is activated.

Thank you!

Hi,
If you are referring to this one – https://i.imgur.com/QSvriOJ.png then edit the page using tagDiv Composer, select teh mobile viewport port and after that select the ad box holding the banner – https://i.imgur.com/3PD30fA.png https://i.imgur.com/xv9Q2eq.png

Hi,

When the theme cannot be updated normally, there are some extra plugins or code interfering (especially object cache), in this situation, the best option is to update the theme and plugins manually – https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://i.imgur.com/NGsPWBy.png

Thank you!

Hello,

For this, please use the tagDiv Composer, edit teh homepage and select the login menu element – https://i.imgur.com/F7S4lm0.png then check in tab of custom pages and remove from there the pages you do not want.
Also, if you want only the Woo, then it is possible to currently have the element “Menu login”; this can be removed and replaced with Woo Menu Login, which should resolve the situation with the text translation.

Thank you!

Hi,
The provided screenshots mention that only versions smaller than 3.9.2 are affected – https://i.imgur.com/ONjsD5b.png – https://wpscan.com/vulnerability/0ecaeb97-4f67-4e79-bea8-9c9a6ab7add3/

Hi,
That plugin can be used for blogs, it was made a long time ago when the layout for mobile was not so fancy as it is now, and because there are still users who want to use it, we keep it. But for a fancy website, we recommend using the responsive version.
Thank you!

Hi,
When you see shortcodes on your website, it is because one of the plugins is not installed. Please go to Newspaper > plugins and install tagDiv Composer, tagDiv Cloud Library, and in case you had tagDiv Social counter or any other plugin installed, you can install them from there.
Thank you!