Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, please provide some more details and some screenshots.

Hope this will help!
Thanks.

Hi,

Unfortunately the theme do not have this option, sorry! Also this can not be achieve with only WordPress -> https://wordpress.org/support/topic/calculate-age-from-birth-date/ what you need can be achieve only with custom code.

Thank you for your understanding!

Hi,

Sorry, I forget to say, if the css is not apply on amp version or the whole content is not displaying, if is only the css that is not apply, then please set the css in this place too -> https://i.imgur.com/GNCR3hB.png

Hope this will help you better!
Thank you!

Hi,

Maybe I do not understand correctly the problem, but for me the mega menu is working.This problem appear only on iPad ? do you have possibility to test it with other device to?
-> https://www.screencast.com/t/KcSXbcghn
If this is not the problem, please provide some more details and screenshots

Thank you for your understanding!

Hi,

Indeed this is a theme from our theme -> https://prnt.sc/r7uuph the message is display always for the error, but this should not affect the website.
Also the second problem we can not recreate it, is the first repose for this problem.
Please make a test, please deactivate all non theme plugins and check to see if the problem with the request remain.
If the problem persists, please make a full backup to your website and send us and email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look to this problem and our developers will try to fix it. Include a link to this topic in the email.

Thank you for your understanding and sorry for the inconvenience!

Hi iamkingsleyf,

Please provide some more details about what do mean, because I do not quite understand your question.

Thank you!

Hi,

For footer you can choose one of those standard templates -> https://i.imgur.com/KRw1gmx.png or you can set a footer page that can be edited with tagDiv Composer -> https://i.imgur.com/TUYVfWp.png or you can choose a footer template from tagDiv Cloud Library -> https://i.imgur.com/eBOjQkr.png

Thank you!

Hi,

The problem seems to be related to tagDiv Cloud Library and sometimes on footer page, so our developers are trying to separate the format of clod header from the post content, in this way the problem will be solved, unfortunately for the moment this is not available in current version of Newspaper, sorry!

Thank you!

Hi,

Please provide some more details about the header you are using and a link where I can inspect the problem.

Thank you!

Hi,

I’ll add your suggestion on our list, and maybe in the coming updates our designer will create a demo with this functionality.

Thank you for your suggestion!

Hi,

If you are using the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se

Since Newspaper v9.7.4 you can show the responsive version on mobile theme -> http://prntscr.com/oh6r2s you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/n7fEXCy.png (to use the mobile theme template on amp) or you can disable the plugin.
If this is not what you mean, please provide me some more details.

Thank you!

Hi,

I do not quite understand, but if this is not the post title, then I think that you should edit the featured image and set the “credit” on it with some photo tool and after that upload it in media library and set it as featured image.

Thank you!

Hi,

In order to remove the view post counter you’ll need to deactivate it from the theme panel -> https://www.screencast.com/t/EbcX1AGuDW

Also if you are using a single post template from tagDiv Cloud library, you need to edit it using tagDiv Composer and remove it from template -> https://i.imgur.com/R20MVqg.png -> https://i.imgur.com/9TJgyv4.png

Hope this will help you!
Thanks.

Hi,

Yes, you can do this by using a different header on these pages, for this you need to use a header cloud from tagDiv Cloud Library, edit it with tagDiv Composer and remove the ads or you can use a custom css to hide the ads on these pages.

Thank you!

Hi,

If I’m right you want to set banners on your website, for this you can use our documentation from here -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/ also the ads size can be check here -> https://i.imgur.com/hxrDJhY.png -> https://blog.bannersnack.com/banner-standard-sizes/

Thank you!

Hi,

Unfortunately there is no option for this in our theme, also this can be achieve with some custom code or some changes in theme core (the changes in theme core will be overwrite when you’ll make the theme update).

Thank you!

Hi,

Make sure that you have the latest version of the theme, Newspaper 10.3 and WordPress 5.3.2 also make sure that all theme requirements are set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Let me know the results!
Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Make sure that you have the latest version of the theme, Newspaper 10.3 and WordPress 5.3.2 also make sure that all theme requirements are set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Let me know the results!
Thank you!

Hi,

If you want to have a basic search, then you need to use a cloud header from tagDiv Cloud library, edit it with tagDiv Composer, remove the live search and add the normal search -> https://i.imgur.com/2IzKYuK.png -> https://i.imgur.com/aHer1cG.png

Hope this will help you!
Thank you!

Hi,

If this secondary title is inside the article then I think that you can use the subtitle -> https://i.imgur.com/XIGxAXC.png the results will be like this -> https://i.imgur.com/hEY1Znn.jpg

Thank you!

Hi,

For me the demo is look the same as in our live demo -> https://i.imgur.com/JtBkT4v.jpg
Just make sure that you have set a page as homepage and not he latest articles/blog -> https://i.imgur.com/wAi9F3b.png

Thank you!

Hi,

Sorry, but this option is from WordPress not from theme, all the settings that you can make for comments can be set here -> https://i.imgur.com/jKr4PyD.png in order to be able to edit the comments you mast be loged and must to have a proper role ->https://wordpress.org/support/article/roles-and-capabilities/

Thank you for your understanding!

Hi,

Please provide some more datives and screenshots with the settings you’ve made, in this way I ca make some test on my install and provide a better answer.

Thank you for your understanding!

Hi,

The caption in lightbox is displaying -> https://i.imgur.com/HEcKTfm.jpg just make sjure that you set the caption and the Modal window (Lightbox effect) -> https://forum.tagdiv.com/modal-window/ first make sure that you have set the modal image enable in theme panel -> http://prntscr.com/q5fpll on Gutenberg you can use this setting -> https://prnt.sc/q5fqq8 if you use the classic element make sure that you have set the class for modal image -> http://prntscr.com/q5frma

Thank you!

Hi,

The mobile version appear on desktop when is a cache problem, so if you are using some cache or plugin for optimization, please deactivate them and try again.
We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let me know the results!
Thank you!