Hi,

As I can see the ads on mobile appear like on desktop -> https://i.imgur.com/qy4GXeM.png -> https://i.imgur.com/SAeSQhr.png if you want you can check the mobile version of your homepage by editing it with tagDiv Composer -> https://i.imgur.com/LcP3Wne.png
Custom ad spots -> https://forum.tagdiv.com/custom-ad-spots/

Thank you!

Hi,

Please notice that tagDiv Cloud Library need to be deleted and reinstall it from Newspaper> Plugins, only deactivate and activate it back will not work.

If you want to edit the footer, then you’ll need to edit it from a page, for example your can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole webpage from fronted).

Also the mobile problem can be a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also we do not recommend to use the tagDiv Cloud Library and WPBakery on your website, if you are using both of theme, then you’ll need to choose only one and deactivate the other one.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please try to get a new single post template 1 from tagDiv Cloud Library and check to see if the problem persist.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi,

If you are referring to the vertical menu, unfortunately we do not have a tutorial for this, but I will try to provide some more details step by step.
0. the icons can be add on each elements from menu using our documentation from here
1. add a new row in header menu sticky and set the layout on the row -> https://i.imgur.com/RrVY6nu.png
2. add a header menu and make the settings from the screenshot -> https://i.imgur.com/6IbWW0D.png
3. check the mega menu tab and make the settings from the screenshots -> https://i.imgur.com/61bk0bu.png

If this is not what you mean, please provide some more details.

Hope this will help you!
Thank you!

Hi,

Unfortunately I do not quite understand, did you make some custom blocks? and these are not redirect you to the author page when you click on it ? Please provide some more details and some screenshot or a link where I can check this.

Thank you for your understanding!

Hi,

Please make sure that you have the latest version of Newspaper theme, 10.3 also if the problem persist, please deactivate the cloud template, delete it from plugins and reinstall it from Newspaper > plugins.

Let me know the results!
Thank you!

Hi,

Yes, you can achieve this with Newspaper theme, the Coffee Blog is just a demo -> https://tagdiv.com/newspaper-theme-installing-demos/ for this you can use the tagDiv Composer edit the homepage and set the elements that you need -> https://i.imgur.com/PvfF1ZY.png

Thank you!

Hi,

Make sure that you have the theme activate and tagDiv Cloud library is activate. Also if you have all these theme plugins enable all the demos should be available -> https://i.imgur.com/cNObTmv.png

Thank you!

Hi,

You can use the options from the slide to adjust the Image V alignment -> https://i.imgur.com/BixyCYO.jpg -> https://i.imgur.com/mPd54Ge.jpg

Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Hope this will help you!
Thank you!

Hi,

Please notice that we take in order of time the topics ( time when was post the question ) to answer the question, and if you post/replay again in your topic the time will change and will be move to recent question, therefore the answer will be delay.

Also this problem is usually cause when you do not have set the Facebook share as in our documentation -> https://forum.tagdiv.com/facebook-share/ ( you need to use Yoast SEO).

Thank you!

Hi,

1. Please notice that only the post loop element from tagDiv Composer have the pagination -> https://i.imgur.com/vtChbbr.png also you can set an option in tagDiv Composer that need to be set on the rows to be hidden when you are using the posts loop pagination. So you need to set/enable on each row this option -> https://i.imgur.com/GOygsKx.png but just make sure that the posts loop element will be in a separate row that will not have this option enable, in this way you can control what you want to see on the page when you are using the pagination and you can customize the loop how you want using tagDiv Composer.

2. Unfortunately these options are only on flex and grids, if you are using the posts loop you can set effects from here ->https://i.imgur.com/tOObWqW.png

3. Make sure that you do not have set a thumb from the main image -> https://i.imgur.com/rtG5K41.jpg this should fix the problem.

4. From what I can see the search is working normally, the results are posts and pages that contain that word.This are WordPress functions, if you want to change the search results you can use this guide from here -> https://wpsites.net/wordpress-tips/exclude-pages-posts-categories-from-search-results-in-wordpress/ this should help you to achieve what you need.

5. If you are using the flex block or posts loop you can remove it from layout tab -> https://i.imgur.com/T4IPbkC.png also for standard blocks you can remove it from theme panel -> https://i.imgur.com/z1RTo9K.png

6. I do not quite understand, do you want to sort the post, this can be done with the options from flex blocks and blocks -> https://i.imgur.com/kZLLrdb.png

7. The facebook like button will work as in this documentation -> https://developers.facebook.com/docs/plugins/like-button/ this will count only the likes get on your post on website and you need to be connected to Facebook to can like the article/post.

8. This is not a bug, as I can see, all the 12 articles are displaying, 4 of theme are in the beg grids -> https://i.imgur.com/cpff9zX.jpg and the 8 are under those https://i.imgur.com/ZTaq4ro.png

9. Usually these are just forms in your website and the visitors will submit directly not with there email. You can check more in this article -> https://websitesetup.org/contact-form-wp-website/

10. Sorry, for the moment our website do not have this option

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

The login on mobile appear because this is not loading correctly, if the problem persist after deactivate the plugins is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Yes, the code should still work, you need to set it in the functions.php this is the path -> wp-content/plugins/td-composer/legacy/Newspaper/functions.php

Thank you!

Hi,

That depend on what you want to do, if you want to change the image/thumb you need to set a different size also is need some custom work, the sizes can be seen in theme panel -> https://i.imgur.com/DTXkYMl.png also please notice that those implementations are not covered by the team support -> https://forum.tagdiv.com/support-policy-2/
If you want us to help you with this implementation you can make a request here -> https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Hi,

On your current header, you can achieve this only with custom css -> https://i.imgur.com/LitDoRm.jpg
.td-header-style-10 .td-header-main-menu {
padding-left: 0px;
}
.td-header-style-10 .td-header-menu-wrap-full{
height: 48px!important;
}
.td-header-style-10 .sf-menu > li > a {
padding: 0px 10px;
color: #fff;
background-color: #444;
border-top: 1px solid #999999;
border-left: 1px solid #999999;
border-bottom: 1px solid #999999;
}
.sf-menu > li:hover > a:after, .sf-menu > .current-menu-item > a:after{
display: none;
}
.td-header-style-10 .sf-menu > li:hover > a {
color: #68c62d;
background-color: #fff;
}
The code need to be set in theme panel> custom code> custom css
Also there is a new way to achieve this, you can use a cloud header from tagDiv Cloud Library and you can edit it with tagDiv Composer.

Thank you!

Hi,

Did you deactivate theme and try to see if the problem persist? this is the procedure to identify if there is a plugin conflict.
Maybe there are some new implementation in the latest version of amp that are no longer compatible with some plugins.

Thank you!

Hi,

The settings from theme panel are applying on standard header menus, if you have a cloud header set on your website, then you need to make the settings for the menu with tagDiv Composer.

Thank you!

Hi,

If you have other questions or you facing other problems with our theme, just let us know!

Thank you!

Hi,

Using the responsive option the whole page/post will be display like on desktop, including the header and footer.
If this is not what you mean, please provide some more details.

Thank you!

Hi,

You have set a sub-menu in mega menu -> https://i.imgur.com/8R9CM5o.png in this section you made the mega menu -> https://prnt.sc/r3dizq and in this one you set in mega menu the sub-menus -> https://i.imgur.com/lcYtbPu.png you need to set a menu element after the mega menu not a sub-menu -> https://i.imgur.com/AbLVpsk.png, example menu elements, all the elements start at the same point -> https://i.imgur.com/xtXSonJ.png , sub-menus -> https://i.imgur.com/G2Fbw75.png
So using a mega menu you need to set the next element a normal menu, not a sub menu for mega menu.
Mega menu -> https://forum.tagdiv.com/mega-menu/

Hope this will help you!
Thank you!

Hi,

You can try a different way, but since our theme do not have an option/element for this you need to make it custom, for example in post use a html element -> https://i.imgur.com/2TF2FeX.png
<div class="show-star-data">
<div class="title-data">BIRTHDAY</div>
<div class="info-data">February 18, 2005</div>
</div>
and in theme panel> custom code> custom css set this code ->
.show-star-data{
background-color: #F9F9F9;
width: 300px;
border-bottom: 1px solid #ddd;
padding: 12px 24px;
}
.show-star-data .title-data, .show-star-data .show-star-data{
font-family: sans-serif;
font-size: 10px;
color: #666;
margin-bottom: 0;
text-transform: uppercase;
}
.show-star-data .show-star-data{
font-size: 16px;
line-height: 24px;
}
The results would be -> https://i.imgur.com/uQcQ9SU.png

Thank you!

Hi,

If you are using the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se

Since Newspaper v9.7.4 you can show the responsive version on mobile theme -> http://prntscr.com/oh6r2s you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hi,

If I’m right the infinite carousel is made suing some JavaScript or jQuery these will not work in amp version because the amp is using a different implementation for amp version.
Include custom JavaScript in AMP pages -> https://amp.dev/documentation/guides-and-tutorials/develop/custom-javascript/

Thank you!

Hi,

Is look that the font family Roboto can not be load and is loading another form from the broswer -> https://i.imgur.com/P3hA2Ak.png
Make sure that the google fonts from theme panel are enable -> https://i.imgur.com/Q0AGEGO.png and you do not have a plugin conflict, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
The list of all tested plugins can be found in here: https://www.screencast.com/t/NNVYRGioUNs1

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!