Hi,

In most cases it is a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

You can try this fix
#td-mobile-nav {
position: fixed;
}

Paste the code in Newspaper>Theme panel>Custom code>Custom css
But also is possible to be others elements broken in RTL

Our theme was does not support RTL so simply changing the direction will not work properly. Lots of theme elements have to be adjusted for the thee to support RTL.

Thank you!

Hi,

You can try this fix
#td-mobile-nav {
position: fixed;
}

Paste the code in Newspaper>Theme panel>Custom code>Custom css
But also is possible to be others elements broken in RTL

Our theme was does not support RTL so simply changing the direction will not work properly. Lots of theme elements have to be adjusted for the thee to support RTL.

Thank you!

Hi,

If you are using the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se

Since Newspaper v9.7.4 you can show the responsive version on mobile theme -> http://prntscr.com/oh6r2s you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/n7fEXCy.png (to use the mobile theme template on amp) or you can disable the plugin.

Thank you!

Hi,

If you are referring to this -> https://i.imgur.com/w5ewCw5.png this is a smart list, in our theme you can use these smart lists -> https://forum.tagdiv.com/smart-lists/

Thank you for your understanding!

Hi,

We will be able to provide a refund if you make a request -> here:https://themeforest.net/refund_requests/new

You can extend the support on the item key using this guide: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support.

Hope this will help you!
Thanks.

Hi,

If you facing other problems with our theme, just let us know!

Thank you!

Hello !

If you’re talking about infinite loading here are the steps on how to achieve it: https://tagdiv.com/infinite-loading-for-single-posts/

If you want to disable it simply deactivate it.

Thank you !

Hi,

This is because you do not installed and activate the theme plugins, you need to have the tagDiv Composer and tagDiv Standard Pack installed and activate.
Updating the Core of the tagDiv Themes for Envato WordPress Requirements -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Also the latest version of Newspaper is 10.3

How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/ we recommend to make the update via FTP.

Let me know the results!
Thank you!

Hi,

If you are using the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se

Since Newspaper v9.7.4 you can show the responsive version on mobile theme -> http://prntscr.com/oh6r2s you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only you can use the amp option from mobile theme (to use the mobile theme template on amp) or you can disable the plugin.

Thank you!

Hi,

If you do not want to have the login code in your website then you can check the suggestions from this similar topic -> https://forum.tagdiv.com/topic/disable-all-possible-registerlogin-way-and-remove-login-form/

Thank you!

Hi,

The smart sidebar can be enable and disable using our documentation from here -> https://forum.tagdiv.com/smart-sidebar-2/
Also make sure that your smart sidebar is smaller then the content.

Thank you!

Hi,

yes, if you set a banner/image as ad this will be display in the whole place where the ad is set (sidebar post, footer, header etc.) -> https://forum.tagdiv.com/newsmag-custom-ad-spots/ on homepage you have some more control over the ad box, you can edit it with tagDiv Composer, set a new row and if this will not do what you need you can set an inner row in that row until you get the space that you want for your banner, after that set and ad box wit the banner -> https://i.imgur.com/tszz9iC.png

Hope this will help you!
Thank you!

Hi,

Make sure that you change the slug too -> https://i.imgur.com/PPsuJPx.png
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

You can change the gradient using a css like this one -> https://i.imgur.com/jEA2qmI.jpg
.tdb_single_bg_featured_image:after {
background: linear-gradient(220deg,rgba(0,0,0,0),rgba(131, 131, 131, 0.5))!important;
}
Just adjust it after your needs.
The code need to be set in Theme panel > custom code> custom css

Thank you!

Hi,

Make sure that the tagDiv Composer is activate.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Also for mobile theme, you need to have the mobile theme plugin installed -> https://forum.tagdiv.com/the-mobile-theme/
-> https://i.imgur.com/hvVNaDC.png

Thank you!

Hi,

The mobile theme version and amp version can be editable only with the settings from theme panel -> https://i.imgur.com/Rxi3Vk1.png -> https://forum.tagdiv.com/the-mobile-theme/
tagDiv AMP Plugin Tutorial -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

Hi,

1.If you are using a standard demo you can change the logo from theme panel -> https://forum.tagdiv.com/logo-favicon/ if you have a pro demo these use cloud headers from tagDiv Cloud Library, this can be edited with tagDiv Composer -> https://www.youtube.com/watch?v=HXQQygkCCJo

2,3 and 4. All these can be edited/removed using the tagDiv Composer, edit the page, the single post template (cloud templates) and use the right lick to delete the elements you do not want on your page.
The Newsletter plugin -> https://forum.tagdiv.com/the-newsletter-plugin/

Newspaper Theme: How to Import and Assign a Single Post Template on Your WordPress Website -> https://www.youtube.com/watch?v=I1R3j1QYod0

Thank you!

Hi,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

So in order to insert icons you need to use the Font Awesome plugin, you can check our documentation from here -> https://forum.tagdiv.com/how-to-add-icons-in-menu/
Here is an example -> https://i.imgur.com/qwOrW8B.png and here is the results -> https://i.imgur.com/97e8OHn.png
You need to replace the above css with this one ->
.show-star-data{
background-color: #F9F9F9;
width: 300px;
border-bottom: 1px solid #ddd;
padding: 12px 24px;
}
.show-star-data .title-data, .show-star-data .info-data{
font-family: sans-serif;
font-size: 10px;
color: #666;
margin-bottom: 0;
text-transform: uppercase;
padding-left: 44px;
}
.show-star-data .info-data{
font-size: 16px;
line-height: 24px;
}
.show-star-data .fas{
float: left;
margin: 12px
}

This should do the trick.
How this will help.
Thanks.

Hi,

This can depend on the settings that you have on your browser, maybe there are other factors too, but this is in the most cases.

I’m glad that the problem was solved.
Thank you!

Hi,

AS I can see the post are ok now -> https://i.imgur.com/TR5teRh.png -> https://search.google.com/test/amp?utm_source=gws&utm_medium=onebox&utm_campaign=suit&id=3ZbHbo1gExpsCsHN01rmOA -> https://i.imgur.com/riUPIit.png
If there is still a problem, please provide a link to the post/page that have this problem.

Thank you!

Hi,

But you do not have set any custom font file in theme panel, only the title is set, please try like this -> https://prnt.sc/r54ata -> https://prnt.sc/r54b1m

Thank you!

Hi,

If you want to create a new blocks, please check our documentation from here -> https://forum.tagdiv.com/developer-info/ you’ll find a documentation for how to build a new block. If you have the proper skills you can create new beautiful blocks.

Thank you!