Hi,

We added this problem on our check and fix list, for some of us the problem can be recreate, but not for all, therefore we’ll need to find the case when the problem appear and fix it.

Yes, if you delete a single post template that is set individual on your posts, then these will be set on From Panel as you said.

Thank you for your understanding and sorry for the inconvenience!

Hi,

The problem is that you are using an old version of Newspaper theme and the rich snippet was removed by google -> https://i.imgur.com/vzWReAh.png thefore you’ll need to change the type of snippet or to make a theme update.

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

You’ll need to edit the page with tagDiv Composer, click on the blocks/modules and set in filter tab the categories you want to display.
-> https://i.imgur.com/vB2ykx0.png -> https://i.imgur.com/XVgwnqM.png
You can check more about the filter tab in our documentation for Flex Block Settings Guide -> https://i.imgur.com/cRhLYEr.png -> https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hi,

Sorry for this inconvenience, there was recently released a theme update and the reply time it will take longer (maximum 3 working days).
We’ll try to reply as soon as possible.

Thank you for your understanding and sorry for the inconvenience!

Hi,

1. It will be recommended to continue to optimize your website. The latest version is faster if you do not use tagDiv Standard Pack plugin, but it can be more faster if you use’ll use a cache plugin and other plugins for optimization, of course, this is your decision.

2. You can add a custom font files -> https://i.imgur.com/SMfKItY.png -> https://forum.tagdiv.com/font-customization/ after you set the custom font in theme panel, this should be display in tagDiv Composer too.

Thank you!

Hi,

Unfortunately the code set in LiveCSS will be display only in LiveCSS, if you want you can move the code in Theme Panel > Custom Code > Custom CSS there will be no difference, but will be more easy to fine the code.
If you are referring to articles/pots then you can use this custom css, set it in Theme Panel > Custom Code > Custom CSS and will be set on all posts.
.single .td-header-row.td-header-header {
background-image: url("https://piracymonitor.org/wp-content/uploads/2020/02/site-header-logo-gradient-1100x175-enigma.jpg")
}

Thank you!

Hi,

I think that you are using a single post template from tagDiv Cloud Libraryy, this can be edit using tagDiv Composer -> https://i.imgur.com/jMQFQgK.png and use the right click to remove the element -> https://i.imgur.com/ac8ykHE.png also check in mobile version too -> https://i.imgur.com/gtpnYog.png

Hope this will help you!
Thank you!

Hi,

You can achieve a larger mobile logo if you use a cloud header from tagDiv Cloud Library, here is a video that can help you to set/change the logo using cloud header -=> https://www.youtube.com/watch?v=HXQQygkCCJo

Hope this will help you!
Thank you!

Hi,

This can be achieve only if you make changes in theme files. for example if you are using single post template 3, then you can edit this file -> wp-content/plugins/td-composer/legacy/Newsmag/parts/single/single_template_3.php and move the code for get_category -> https://i.imgur.com/RPOdrCr.png -> https://i.imgur.com/B5RXwmT.png then the categories will be display at the end of article like this -> https://i.imgur.com/7TY98eU.png

Thank you!

Hi

If you are using the plugin editor you’ll need to make these steps -> https://i.imgur.com/cmiNGhK.png -> https://i.imgur.com/6cQG6YD.png and for default post style you’ll need to go in tagDiv Composer, like this -> https://i.imgur.com/KHlcWpv.png

Hope this will help you better!
Thank you!

Hi,

If you are using Newsmag theme, the only option for “related articles” is in theme panel -> https://forum.tagdiv.com/related-articles-2/ just make sure that you clear all cache after you make the changes.
If there is still a problem, please provide me a link where i can inspect this problem.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Hope this will help you!
Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Hope this will help you!
Thank you!

Hi,

Please proved me a link where I can check this problem, usually this is a custom code or plugin that provide this problem.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

If there is still a problem, please provide some more details and some screenshots.

Thank you!

Hi,

Sorry, is look that your website get in our spam -> https://i.imgur.com/KmmkYd2.png
We’ll answer as soon as possible!

Thank you for your understanding!

Hi,

Indeed there seems to be some problems, please send us an email at contact@tagdiv.com and provide admin login. We will take a look to this problem an will provide a solution. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

Please provide me a link to your website and some screenshots with the element (place where the element) should be display in this way I will be able to inspect the problem.

Thank you!

Hi,

Unfortunately I do not have access to your website -> https://i.imgur.com/mm8PA0P.png sorry!
Please check our documentation for Facebook share, this should help you to achieve what you need -> https://forum.tagdiv.com/facebook-share/

Hope this will help!
Thank you!

Hi,

Most of demos have set now a footer page and you can edit it using tagDiv Composer and click on the elements that you want to change ad set your links like this -> https://i.imgur.com/fE0C3bC.png also you can set your link here in theme panel -> https://i.imgur.com/wgR7YUI.png
Also in order to change some element from mobile version, you can check it with tagDiv Composer like this -> https://i.imgur.com/hKagwYK.png
The mobile background can be change from here -> https://i.imgur.com/GNDeNF9.png -> https://i.imgur.com/npUQgca.png -> https://i.imgur.com/uIOMmjn.png

Thank you!

Hi,

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please note that the tested plugins list can be found in here : https://www.screencast.com/t/2jsVqfpO45 Other plugins are not tested and they are not covered by the support. You will have to test them and see which one fits the best for you.

Hope this will help you!
Thank you!

Hi,

Please make sure that you are using the latest version of Newspaper, v10.3 in this version you should be able to use the right click, also make sure that you do not have any plugin conflicts. The right click on MacBook is working with out problems.
There are some animations on flex blocks and grids, unfortunately there are not so many as in visual composer.

Thank you!

HI Balders,

Please provide some more details, some screenshots and a link where I can check this problem.

Thank you!

Hi,

If the layout is different when you are logged, than this is a plugin conflict, in the most cases is a cache plugin, please deactivate all cache plugins and check again.
We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!