Hi,

The background image will be set on the element that you have selected if you are set it using tagDiv Composer on cloud header, if you have a standard header and you set the background image from theme panel -> https://i.imgur.com/OnBjBuH.png then the background will be stretch, what you can do is to set a background color and the content of the page will be boxed https://i.imgur.com/IUyNQzL.png -> https://i.imgur.com/vH4YOQd.jpg

Hope this will help you!
Thank you!

Hi,

Did you made some change on the cloud header and after that appear this error? or this is the first time when you try to edit it?
Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!
Thank you!

Hi,

This depend on what should be this message “open on your mobile device” if it will be a text banner, then you can set it visible for desktop and hide fore the rest of devices.
Here is an example using tagDiv Composer on one page -> https://i.imgur.com/J2763VU.png -> https://i.imgur.com/C777iPZ.png

Thank you!

Hi,

As I can see no the og image is working and the Facebook sharing is ok -> https://i.imgur.com/chVoH1g.jpg
If this is not the problem, please provide some more details.

Thank you!

Hi manu_irreal,

Please provide some more details about this problem and a link where I can check it.

Thank you!

Hi,

The problem is that you sidebar set is to long, what you can do is to remove some elements from the right sidebar where you set the banners, or to edit the homepage with tagDiv Composer and add other blocks to fill the empty space.

Hope this will help you!
Le me know the results!

Hi,

In order to change the videos from homepage on city news demo you’ll need to edit the homepage with tagDiv Composer after that ake sure that you set the ids for videos as in our documentation from here -> https://forum.tagdiv.com/video-playlist-2/

get_post_datetime() usually this problem can be fixed bu uninstalling the tagDiv Cloud Library, delete it and reinstall it gain from Newspaper > Plugins.

Also the problem with the images is fixed in demo, I think that on our life demos is still the cache version.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem. please provide some more details an some screenshots.

Hope this will help you!
Thank you!

Hi,

If you have other questions related to our theme, just let us know!

Thank you!

Hi,

I think that you are referring to this problem -> https://i.imgur.com/xLPXmKF.png if you want to set an background color on that section you need to set the colors here -> https://i.imgur.com/dv91m69.png -> https://i.imgur.com/BDs11xi.png -> https://i.imgur.com/717MyIQ.png

Hope this will solved the problem.
Thank you!

Hi,

Please notice that these changes needs to be made only if you have the proper skills, will be more easy to use a single post template from tagDiv Cloud Library and use tagDiv Composer with drag and drop the element you want where you want, in this way you’ll no longer need to make changes in theme files and these will not be lost when you update the theme.

1. No in my above example I do not used tagDiv Composer to edit the theme files, this can be done with Plugin editor -> https://i.imgur.com/fJ8T9LL.png

2. For default post style you’ll need to go in Composer files -> https://i.imgur.com/2SpicW5.png -> copy this line of code -> https://i.imgur.com/QW1gmxb.png and set it under the category -> https://i.imgur.com/XysL0ZK.png

Thank you!

Hi,

Make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

This problem usually appear when the website is host on a virtual machine and the resource are low. Also this depend of the visitors that you have per day, if you have a large tragic and your website is on a low server, then this will crush.

What you can do is to as your host to double your server performance (from 2GB ram to 4GB) and check to see if there are some improvements.

Thank you!

Hi,

If I understand correctly you want to decries the width of the pages fro Influencer PRO to be as in Default PRO, if yes, then this can be achieved only manually, by editing the pages and templates with tagDiv Composer, click on the row and change the row stretch -> https://i.imgur.com/BTN0bIZ.png -> https://i.imgur.com/hHKoY4A.jpg -> https://i.imgur.com/7onsUiV.png

Thank you!

Hello !

Make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Let me know the results!
Thank you!

Hi,

More exactly which fonts (for blocks?) from search looks different? these once -> https://i.imgur.com/RPlvEfn.png ?

Thank you!

Hi,

So if you set a block 7 with tagDiv Composer and you want to change the fonts, then you’ll need to check what module is using that block -> https://i.imgur.com/rd0mtD8.png after that you can set for all modules 6 the font you want from theme panel -> https://i.imgur.com/6QOkTex.png or you can set individual the settings only on that block -> https://i.imgur.com/BOngQcI.png

Hope this will help you!
Thank you!

Hi,

Ok, now I understand. We’ll make some tests and if there are some problems create by our theme using that option, then will fix it in the coming updates.

Thank you!

Hi,

Yes, the files were moved from tagDiv Composer in tagDiv Standard Pack, this is the path for modules -> wp-content/plugins/td-standard-pack/Newspaper/includes/modules now in tagDiv Composer are only the modules for flex -> https://i.imgur.com/nERvCfp.png Also if you are using the child theme, please make sure that you are use the child from Newspaper X and you set the files according to our guide from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hope this will help you!
Thank you!

Hi,

Support team is not 24/7 available and due to the high number of requests our response time can be delayed up to 48hrs. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Also your problem is caused by the RTL, if you’ll change the WordPress language on English the problem will be solved.

Unfortunately our theme is not full RTL so there can appear problems. If you need a RTL theme, you will have to choose a different theme that can provide this functionality. We will be able to provide a refund if you make a request -> here:https://themeforest.net/refund_requests/new

Thank you fro your understanding!

Hi,

We received your email and we’ll check the problem after that we’ll reply.

Thank you for your understanding!

Hi,

Please provide me some links where I can check this situation, in this way I will be able to provide you an working answer.

Thank you for your understanding!

Hi,

You’ll need to make sure that the theme requirements are set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
If the problem persist, please provide some more details and some screenshots with the problems you are facing.

Thank you!

Hi,

I do not see any problems on RELATED ARTICLES MORE FROM AUTHOR images -> https://i.imgur.com/oUO8aq1.png -> https://i.imgur.com/mfOAhkZ.png
If the problem is still there, please provide some more details and some screenshots.

Thank you!

Hi,

Please notice that we take in order of time the topics ( time when was post the question ) to answer the question, and if you post/replay again in your topic the time will change and will be move to recent question, therefore the answer will be delay.

These option from mega menu will apply in this way -> https://i.imgur.com/i2BXiTa.png also you can make change for the mega menu without subcategories -> https://i.imgur.com/Jc5XpeG.png -> https://i.imgur.com/VOkghxh.jpg

The menu can be moved only if you drag it, this is the only what it can be moved.You can click on it and drag in the area where was before.

Newspaper Theme: How to Upload a Logo and Turn the Sticky Header On/Off -> https://www.youtube.com/watch?v=HXQQygkCCJo

In the most cases the mobile version is different if you are using tagDiv mobile theme plugin if you want to have the same layout, you can deactivate the mobile theme plugin or use it only for amp option.

Let me know the results!
Thank you!

Hi,

Please make sure that tagDiv Composer and tagDiv Cloud library are activate.
Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!