Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please make sure that you you re-save the permalinks -> http://prntscr.com/p8n6ep

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

So in order to benefit from Newspaper X you’ll need to replace all the elements/blocks/templates with cloud templates, in this way the theme will load only the stile from these templates also all the blocks need to be replace with flex blocks after you change all standard elements with cloud elements you can deactivate the standard pack, after that the theme should load less style and it should become faster.
Newspaper Theme 10: Standard Pack or tagDiv Cloud Templates? -> https://tagdiv.com/newspaper-theme-update-standard-pack-or-tagdiv-cloud-templates/

Thank you!

Hi,

What you can do is to insert the custom code directly in the function file from wp-content/plugins/td-composer/mobile/amp/functions.php like this -> https://i.imgur.com/j5Ugu9A.png in this way the code should apply.

Thank you for your understanding!

Hi,

What you can do is to insert the custom code directly in the function file from wp-content/plugins/td-composer/mobile/amp/functions.php like this -> https://i.imgur.com/j5Ugu9A.png in this way the code should apply.

Thank you for your understanding!

Hello,

This issue happens when updating from an older version of the theme so please make this adjustment in the tagdiv composer plugin:
https://www.screencast.com/t/HGX40TlcJgb
Then hit a save in the theme panel and then revert the code back to original .this will make the social icons appear properly again.
Or if you want you can send us an email at contact@tagdiv.com and provide admin login and we will make the proper changes. Include a link to this topic in the email.

Thank you!

Hi,

Please provide some more details about the problem you are facing, also some screenshots would be very helpful.
Also please notice that if you are using a pro demo or cloud templates the theme panel settings will no longer apply, you’ll need to edit the cloud templates using the tagDiv Composer.

Thank you!

Hi,

For this you’ll need to use a custom css like this one -> https://i.imgur.com/WnzVxiO.png
.page-nav {
margin-right: auto;
margin-left: auto;
display: table;
width: auto;
}
The code need to be set in theme panel> custom code> custom css.

Hope this will help you!
Thank you!

Hi,

If you do not want to have on some post the featured image display at the beginning of article/post then you ca use some specific standard post styles 5 or 12 -> https://i.imgur.com/KGcLAoP.png
Or if you have a single post template from tagDiv Cloud Library you can edit it using tagDiv Composer and remove the featured image -> https://i.imgur.com/UqHeCry.jpg

Thank you!

Hi,

Please make sure that you install correctly the WordPress and Newspaper theme, also make sure that you have the latest versions of them.

Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

If you are using standard post templates then you can add the ad code only from theme panel -> https://i.imgur.com/VMRK3LJ.png -> https://i.imgur.com/XGU1mmD.png -> https://forum.tagdiv.com/ads-adsense-overview/
If you are using a single post template from tagDiv Cloud Library, then you can edit it with tagDiv Composer and set the ad code using the ad box -> https://forum.tagdiv.com/custom-ad-spots/

Thank you!

Hi,

I’m glad that the problem was solved, if you have other questions related to our theme, just let me know!

Thank you!

Hi,

If this is a banner ad then you can use the specific code for mobile and -> https://i.imgur.com/R48r0cr.png -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/ if you are using a single image, the use the tagDiv Composer to edit it on all device -> https://i.imgur.com/Nq0f0lZ.jpg

Hope this will help you!
Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Also you can check these similar topics:
-> https://stackoverflow.com/questions/59009827/publishing-or-uploading-failed-error-message-the-response-is-not-a-valid-json
-> https://wordpress.org/support/topic/the-response-is-not-a-valid-json-response-2/

If the problem persist, please provide some more details and some screenshots.

Hope these will help you!
Thank you!

Hi,

Usually these are plugin conflict, in the most cases are cache plugins, what you can do is to deactivate all the non theme plugins and try again to see if the problem persist.
If there is still a problem, please provide me a link where I can check this situation.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps.

The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/

If you want you can check this similar topic from WordPress support -> PHP Warning: Error while sending QUERY packet?

Thank you!

Hi cadeaumaestro,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

If the problem persist, please provide me a link where I can check these two problems.

Thank you for your understanding!

Hi,

I think that you manage to change the font size -> https://i.imgur.com/DSU34jA.png some of the elements can be edit with tagDiv Composer -> https://i.imgur.com/iDfSBxY.png

Thank you!

Hi,

If you are not using the mobile theme plugin then you should be able to force the ads for the mobile header from theme panel -> https://i.imgur.com/3JCqZMr.png if you are using the mobile theme plugin, then you can set that mobile add in theme panel> mobile theme > mobile ads> header ad -> https://i.imgur.com/dWeGmf1.png

Thank you!

Hi,

Please check this similar topic -> https://forum.tagdiv.com/topic/main-menu-bg-color-not-changing/

Thank you!

Hi,

The tagDiv Composer should not affect the menu, in the most cases these kind of problems are caused by some plugins or custom code.
If you want you can create a copy of the live website on a stagier site and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

If the problem persist, please provide some more details and some screenshots, also make sure that you have the latest version of Newspaper and WordPress.

Let me know the results!
Thank you!

Hi,

From what I can see now, the custom post template that you are using do not have a sidebar. Make sure that you are using as custom post template made from a post template from 1 to 10 from wp-content/plugins/td-standard-pack/Newspaper/parts/single/single_template_1.php in this way you should have the sidebar.

Thank you!

Hi,

If you are using The latest version of Newspaper theme, then you can use the option from theme panel and choose the categories that you want to show -> https://i.imgur.com/NqLqGuL.png

Also since Newspaper v9.7.4 you can show the responsive version on mobile theme -> http://prntscr.com/oh6r2s you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi franklinbrooks,

If the tagDiv Composer is activate -> https://i.imgur.com/WqyRA3o.pngthen you should be able to use it on page and cloud template from tagDiv Cloud Library but you can not use it to use .
-> https://i.imgur.com/YdFUQIL.png -> https://i.imgur.com/28nThZr.png -> https://i.imgur.com/ki99fGq.jpg

Hope this will help you!
Thank you!