Hi,

Make sure that when you set the template for custom post type you set the single-loop for that template too.

Thank you!

Hi,

The Custom Post Type Support are working a little different, please make sure that you checked our documentation carefully ->https://forum.tagdiv.com/custom-post-type-support/ these will not appear in category posts, the have taxonomies for this.

Thank you!

Hi,

Make sure that you set it as in our documentation in WordPress wp-config.php file.
Also the requirements are for 256M not 128M.

Thank you for your understanding!

Hi,

Usually this problem is created by the WPBakery plugin, please deactivate it an try again.

Thank you!

Hi,

This is untested plugin, we do not know how is working with our theme, the only solution that we can provide is a custom css to remove the table from footer.
If you need help with that, please provide a link where I can inspect this problem.

Thank you for your understanding!

Hi,

I’m not sure, is possible that this script to interfere with other similar scripts
<script src="https://code.jquery.com/jquery-1.9.1.min.js"></script>
<script>
$( document ).ready(function() {
$( ".menu-item-has-children" ).addClass( "td-sub-menu-open" );
});
</script>
But removing it and clear all cache from website and host should solved the problem.
also the background color can not be change from that code from what I can see the link for that image is not longer working, is possible that the image to not longer exist or to have other name -> http://prntscr.com/pyzfgs -> http://prntscr.com/pyzfoi
Usually this can be a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hi,

If you are using a default header style, then you can translate the “Log in / Join” from theme panel, if you are using a cloud header from tagDiv Cloud Library then you’ll need to edit the header with tagDiv Composer and changes the “Log in / Join”.
-> http://prntscr.com/pyz7t4
-> http://prntscr.com/pyz8vv

Thank you!

Hi,

1. Yes, you’ll need to import the single post templates from tagDiv Cloud Library, these will be apply on posts, so you’ll not create new posts, just new templates.

3. I do not see the problem, for me on the Internet explorer from W10 everything is displaying normal -> http://prntscr.com/pyyyip

4. Here is how is working for me -> https://www.screencast.com/t/fXxlI6qdgCiQ unfortunately, I don’t know why this is happen, this is untested plugin is possible that some code to interfere.

Thank you for your understanding!

Hi,

Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem with this, please provide some screenshots.

Thank you!

Hi,

We are aware of the issues, and our developers are checking this problem, when this will be solved, the will be make an update to the theme, we hope this will be soon.

Thank you!

Hi,

Indeed you can not customize the mobile theme plugin and amp, only a few tings can be customize.
Also the ads should work if the ads are approved and are working, the code for ads need to be set in Theme panel> Mobile theme >Ads.

Thank you!

Hi,

Lets try in one more way, is this will not work too, then the plugin is not compatible with tagDiv Cloud Library.
Please replace the ad from cloud header and set an column text, set the shortcode in text area, if this will not work, the are not compatible.
-> http://prntscr.com/pyyfrs

Thank you!

Hi,

So you do not want the effect on this element -> http://prntscr.com/pyyc0h ? if yes then replace the above custom css with this one
.tdn_block_newsletter_subscribe a {
color: #000000;
text-decoration: none;
box-shadow: inset 0 -0.5em 0 0 #ffff00;
}

Thank you!

Hi,

The “[tagDiv] Block 1” widget will display as default posts, so if you are using shop post you’ll need to change the post type -> http://prntscr.com/pyy7su you can check more about this in our documentation from here .

The flex blocks make part from the new version of Newspaper, these have a lot of options for customize and these can be set with tagDiv Composer in pages the cloud templates from tagDiv Cloud Library in this way you can create sidebars on post template and is no need for the widgets.
The classic blocks make part from standard pack plugin.

Thank you for your understanding!

Hi Anthony1978,

I’ll need a link to your website to can check the Instagram problem.

The subcategories from mega menu can be order only by name or id -> http://prntscr.com/pyy42b and this can be achieve only if you are using a cloud header from tagDiv Cloud Literary.

Thank you!

Hi,

On that one I was referring too, this is a rare case, we’ll need to investigate this problem, please sen us an email.

Thank you for your understanding!

Hi,

You’ll need to use the tagDiv Composer and yes, you can use cloud template too.
For the start, you can make the settings for my screenshots, this will help you to understand better how is working.
Also you can check our documentation for here too -> https://tagdiv.com/category/documentation/
Flex Block Settings Guide -> https://forum.tagdiv.com/flex-block-settings-guide/
Big Grid Flex Settings -> https://forum.tagdiv.com/big-grid-flex-settings/

Thank you!

Hi,

This feature is on our list, we hope that in coming update to make more elements to be like flex blocks ( editable per each device).

Thank you!

Hi,

There are two types of mega menu, with subcategories -> http://prntscr.com/pvuao8 and without subcategories -> http://prntscr.com/pvuath, please check our documentation for mega menu from here -> https://forum.tagdiv.com/mega-menu/
If this is not what you mean, please provide some more details and some screenshots.

Thank you!

Hi,

I see them too -> http://prntscr.com/pyxtrv please try on your computer with other browsers too, also make sure that you clear all cache browser/website and host.

Thank you!

Hi,

Unfortunately, our theme do not have this feature, sorry!
You can load only on image on line for example -> http://prntscr.com/pyxqw3 -> http://prntscr.com/pyxrm3 also only http is supported in WordPress links -> http://prntscr.com/pyxsef

Thank you for your understanding!

Hi,

To be more clear, in Theme panel, section thumbs, you’ll see and description for all the thumbs on what element will apply, if you consider that you’ll use that thumb you enable it, if not you can disable so the theme will not create that thumb -> http://prntscr.com/pyxjbv
So is your decision which dimension you choose to use -> http://prntscr.com/pyxk7y , using flex elements you can choose which size to display -> http://prntscr.com/pyxlpq and the format ( width and height for image ) -> http://prntscr.com/pyxne8 so it can be 16:9 or 4:3.
If the size is 1920px then there should be no problems.

Thank you!

Hi,

There are two types of mega menu, with subcategories -> http://prntscr.com/pvuao8 and without subcategories -> http://prntscr.com/pvuath, please check our documentation for mega menu from here -> https://forum.tagdiv.com/mega-menu/
If this is not what you mean, please provide some more details and some screenshots.

Thank you!

Hi,

That is because the categories that you have set for mega menu do not have subcategories.
There are two types of mega menu, with subcategories -> http://prntscr.com/pvuao8 and without subcategories -> http://prntscr.com/pvuath, please check our documentation for mega menu from here -> https://forum.tagdiv.com/mega-menu/

Thank you!

Hi,

Please provide me a link where you have set a single post template and one with a standard post style to can check this problem with auto ads.

Thank you!