Hi,

Our theme do not have any poll, sorry; if you want to integrate this in the theme you’ll need to know that this is a custom work; also you can use the responsive version of the theme, or there is an alternative to use the mobile theme plugin -> https://forum.tagdiv.com/the-mobile-theme/ please provide some more details abut the way you want to integrate the poll, you want to use shortcode, or code in theme?

Thank you for your understanding!

Hello,

I do not quite understand, you want to show dates for one category and the posts that make part from that category? if is so then you can achieve this with using tagDiv Composer with tagDiv Cloud Library, get from cloud two single post template and two category templates and edit them, let on one category the date and set it in theme panel on the category you need to set the date -> http://prntscr.com/pt84iy, on the second category template remove the date -> http://prntscr.com/pt83zq and set it general in categories templates ( theme panel -> http://prntscr.com/pt84tg), do the same with single post template.
Also from home page you can use flex blocks and remove the date from the blocks you want -> https://forum.tagdiv.com/flex-block-settings-guide/

Hope this will help you!
Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Yes, please try that way and also make sure that you delete the theme plugins ( tagDiv ) too before making the update.

Thank you!

Hi,

Please make sure that you’ve made the update according to our theme update documentation from here ->https://tagdiv.com/update-newspaper-theme/
Let me know the results!
Thank you!

Hi,

Please make sure that you made the theme update as in our guide from here -> https://tagdiv.com/update-newspaper-theme/

Let me know the results!
Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hello,

The theme can be update directly from WordPress using the Envato Market plugin but this will not show the update in real time, only after a while -> http://prntscr.com/pt6aqq -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Backup the site and the database are not part of theme support -> https://forum.tagdiv.com/support-policy-2/ please check this guide -> https://themeisle.com/blog/backup-a-wordpress-site-for-free/

Hope this will help you better!

Hi,

Please check all the steeps for theme update in our documentation for here -> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

So you want to have different category template on each category, if is so then you can set these templates in theme panel> categories -> http://prntscr.com/pt5nax -> http://prntscr.com/pt5nfr

Thank you!

Hi,

From what I can see you have some errors in your website -> http://prntscr.com/pt3p8h
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also make sure that your ads are approved.

Thank you!

Hi,

First please make sure that you have the mobile theme an amp plugin installed and activated and you’ll need to use one of these options from mobile theme -> http://prntscr.com/okbyin

1. The auto ads for amp need to be set in mobile theme in in amp ads -> http://prntscr.com/pt3bmw
Only one code is need to be set in theme panel, the other one is a standard code and is already add in our theme -> http://prntscr.com/pkwtzh also the code need to be set only in AMP ads -> http://prntscr.com/pkwum2

2. If you want to have more ads on amp you can set the amp ads in mobile ad section and these will be display on amp too -> http://prntscr.com/pt3ffj

3. In order to add the amp analytics code all you need to do is to set the code that you get in theme panel > mobile theme > amp analytics -> https://www.screencast.com/t/0WqKEVLN

Thank you!

Hello,

For me your website is displaying normal -> http://prntscr.com/pt3712
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please check our documentation for how to install and import the revolution sliders on demos:
How to install Revolution Slider v5 -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Hope this will help you!
Thank you.

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!

Hi,

Please notice that the Influencer PRO is made only with tagDiv Composer and cloud templates, so the settings from the theme panel will not affect the pro demos.
In order to change the logo you need to edit the header template with tagDiv Composer -> http://prntscr.com/pt32m2 -> http://prntscr.com/pt331k

Hope this will help you!
Thank you!

Hello !

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Usually this problem can appear from “Invalid reply from server endpoint error” that is caused by insufficient WP_Memory_limit and from low connection to internet.

If there is still a problem, please provide some more details and some screenshots.

Thank you!

Hello,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

If you are using a header cloud from tagDiv Cloud Library, then you need to edit it with tagDiv Composer. You’ll need to do the same setting for sticky menu as you made for main menu, you’ll need to edit the sticky zone and set that image -> http://prntscr.com/pj1qw7

Thank you!

Hi,

I think that your social counter is not set in widget sidebar -> https://more.myextrapages.com/wp-content/uploads/2019/11/counter.png I think that this was set using tagDiv Composer on home page -> http://prntscr.com/pt2wc5, click on the social counter and press delete -> http://prntscr.com/pt2xbs

Thank you!

Hello !

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit

Thank you!

Hello,

So if I understand correctly you want to have unique articles on pages, if is so then you can use this option -> https://forum.tagdiv.com/unique-articles/ or you can use the offset option from each block or the filter -> http://prntscr.com/pt2r6q -> http://prntscr.com/pt2rm6 -> https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hi,

The images do not appear because there is no url for the featured image -> http://prntscr.com/pt2ozp if you check the featured image on that post you see that this is not longer exist -> http://prntscr.com/pt2pm1 this can be a plugin conflict or maybe you delete the image or was and external source.

Thank you!

Hi,

The theme comes with two preset default fonts, Open Sans and Roboto. You can find more information about the themes fonts here – https://forum.tagdiv.com/font-customization/ if you do not want to use the google fonts please deactivate it from theme panel -> http://prntscr.com/pt2lhg also please notice that there are no settings in our theme that allow you to change all the font family style.
Also there are elements set with tagDiv Composer that can have set individual fonts -> http://prntscr.com/pt2mo1

Thank you for your understanding!