Hi,

@Oceandigi So there are problems with the image loading? I checked the website, for me they are loading alright – http://prntscr.com/nl0hj3 Currently there aren’t any known issues with the theme lazyload feature, there were some in older theme versions but they are fixed now. Let me know if I should check anything or anywhere more specific.

Thanks

Hi,

In the screenshot I see big grid 12, the images look zoomed in from what I can see. I checked the actual website, the images look alright now – http://prntscr.com/nl0exq so maybe you solved the problem. Let me know if I misunderstand.

Thanks

Hi,

If you are referring to buttons created in the post content
– https://forum.tagdiv.com/increase-users-engagement-add-custom-buttons-posts/
The color can be changed as mentioned in the guide – http://prntscr.com/nkzubo

If this is not what you wanted to know, please let me know. Specify exactly what buttons you are referring to.

Thanks

Hi,

The links in the category tags will always link to the category pages. They can’t lead to custom URLs, unless maybe if the links to the category pages are redirected, but that will affect all the links not just the ones in the tags.

If you want to keep displaying them, but have them not lead anywhere, you could use some CSS, for example something like this should work

.td_module_wrap .td-post-category {
pointer-events: none;
}

Other than this, maybe if you redirect the category pages to a custom URL, but that will affect all links to them (not just the links in the tags)
– https://wordpress.stackexchange.com/questions/8665/how-to-301-redirect-category-to-customname

Thanks

Hi,

That shouldn’t happen, if the plugins are part of the theme package from which you installed the theme they should work alright. They should only be deactivated automatically if they are from a different theme package, like an older theme, in this case there should be update buttons for each of them.

Try removing them again, then install them from the theme plugins panel
– http://prntscr.com/nkzayq
Be sure to use the latest 9.7.2 theme.

Thanks

Hi,

You can enter code in the single and loop single template files
– http://prntscr.com/nkz54e
But this will affect only posts that use the default post template
– http://prntscr.com/nkz5i8

If you use other post templates, note that since update 9.7 the post template files (and many other theme files) were moved in the tagDiv composer plugin
– https://tagdiv.com/updating-the-core-of-tagdiv-themes/

So the post template files are now here – http://prntscr.com/nkz6ku they would have to be modified there directly, child theme modifications are not possible anymore for them. Please let me known if you nave more questions.

Thanks

Hi,

The font has to be loaded first, or it will not work. If the font is not used anywhere in the page or website it will not be loaded, so applying it with CSS won’t work.

You could either download and load it in the theme panel custom fonts section, if this is possible to do, and then apply it with CSS
– https://forum.tagdiv.com/font-customization/
Or load it for an element in the theme panel font settings. Then it should work.

Thanks

Hi,

That is not possible, once the mobile theme is active the whole website will use it. So the mobile templates will be loaded on mobile, regardless of what is used and set on mobile. If you enter a link to posts or pages that will also display the mobile theme, the URLs are the same.

This would be possible only if the website visitor chooses to select in the browser settings the desktop version (most browsers have this option)
– https://www.techbout.com/request-desktop-version-website-android-phone-17720/

Thanks

Hi,

This issue you are having is quite unusual. While the theme font is loading and working
– http://prntscr.com/nkyi14
There are also another couple of attempts to load the font from a location which should not exist – http://prntscr.com/nkyimn seems to look for them in a css folder
– https://www.interestinganswers.com/css/images/icons/newspaper.woff?14 and this provides a 404.

From what I can see these calls originate from here – http://prntscr.com/nkymf2 from a rocket critical CSS, don’t know exactly what that is. Could be the cloudflare rocket loader, try disabling it and then clear all caches and check again
– https://documentation.deadlinefunnel.com/article/511-how-to-disable-cloudflare-rocket-loader

Thanks

Hi,

Works alright when I test it. I checked in a different post because the one from above leads to a 404. Before using the code I can’t even select the caption text, but after adding that margin this issue should be fixed – http://prntscr.com/nky7ma
– http://prntscr.com/nky8jk

Try it like this, it is stronger

.tdb_template_106606 .tdb_single_featured_image.td_block_wrap {
margin-bottom: -15px!important;
}

Clear the cache after entering the code in the theme panel.

Or you could try to edit the cloud post template, then set a negative margin bottom for the featured image element – http://prntscr.com/nkybar this should work just as well.

Thanks

Hi,

I don’t quite understand what you mean by loosing the images. I checked a few posts with an android phone, the images are there same as on desktop – http://prntscr.com/nky13i
– http://prntscr.com/nky17b – http://prntscr.com/nky1bq
Maybe I am misunderstanding the problem, let me know if I should check something specific.

Thanks

Hi,

That is the post navigation, it can be disabled in the theme panel as well
– http://prntscr.com/nkxys7
Please let me know if you have more questions.

Thanks

Hi,

I have checked your website, seems it is working from what I can see in the homepage
– http://prntscr.com/nkxwnn
If you need more help let me know.

Thanks

@mimicreature That will happen, akismet isn’t in the plugin list. You could add it like this in the booster plugin code – http://prntscr.com/nkxv8b

'akismet/akismet.php'

In the custom CSS seems it’s not working, in the child theme it is. You could install the child theme and activate it, then enter the code from above in it. For me it works with this method.

The child theme is provided in the theme package – http://prntscr.com/nkxtck in the code folder. If you want to install it by wordpress you must zip it first, then install and activate it – http://prntscr.com/nkxtsr After this enter the code in it’s stylesheet
– http://prntscr.com/nkxu4b
I have tested this again on my end, seems to work like this.

I tried that as well, I shared a link to a post from your website using the desktop Whatsapp, seems to work alright – https://www.screencast.com/t/Mx4adpwB
The image appears just fine. Maybe you solved the issue, it is working from what I can see.

I have made multiple tests on my end, the AMP + mobile theme solution seems to work same as before. There was an issue previously where AMP would not work if a child theme was active, but that was fixed. If we identify other issues we will fix them. Sorry for any inconvenience.

You could keep using the plugin you are using now, it works alright from what I can see and the AMP version is valid.

If that thumbnail size has been active there is no need to regenerate. If you just activated it, then it would be best to regenerate. The regenerate plugin has an option to skip the correctly sized images, so it should regenerate only the new size
– http://prntscr.com/nkx9v1
Try this with a single image from the media library – http://prntscr.com/nkxamh

Hi,

I made a mistake previously, in my reply. Block 15 set in a full row, when on mobile will look like this http://prntscr.com/nkx21w -> http://prntscr.com/nkx24t

In your case the block behaves alright, but seems the post titles are missing
– http://prntscr.com/nkx3id – http://prntscr.com/nkx3pg
So the block will not look good on mobile at least. On the right side of the thumbnail the post title should appear.

Did you maybe make changes to the excerpt length for that module? Please check here
– http://prntscr.com/nkx4d8
Let me know.

Hi,

There are many factors that could be the cause of such problems. You could try some suggestions from these topics – https://bobcares.com/blog/wordpress-high-cpu-usage/
– https://onlinemediamasters.com/reduce-cpu-usage-wordpress/
Maybe you can identify what the cause is.

Thanks

Hi,

Those look alright. Usually that is caused when using older PHP versions, thius has been the case for some users, like here for example – https://forum.tagdiv.com/topic/tagdiv-composer-plugin-conflict-with-image-upload-in-wordpress/

But with PHP 7.1 it should work properly. You could try the other two methods mentioned in the topic, more suggestions here – https://www.hostinger.com/tutorials/http-error-when-uploading-images-to-wordpress

Thanks

You are trying to edit a non cloud post template, that will not work. First you must import or create a cloud post template, the guide from above explains how this is possible.

Then you can apply it to posts, it will appear in the post template selection options
– http://prntscr.com/nkwtvg
And in the general post template in the theme panel – http://prntscr.com/nkwvq7

So all you have to do is to import a cloud post template – http://prntscr.com/nkwu2f
– http://prntscr.com/nkwu73 – http://prntscr.com/nkwu9x
It will open in the composer, you can make modifications to it if needed.
Or you can design your own post template from scratch, if you want to do this please select the blank post template – http://prntscr.com/nkwuj9 and use the single elements from the composer in it – http://prntscr.com/nkwv95

The cloud post templates can be edited with the composer, the default post templates can’t be.

Hi,

I don’t see a relation to the ads, that’s not the case I believe. Seems the featured image container is over the author name and link, and one cannot interact with them. A quick fix would be to use some CSS to create a margin
– http://prntscr.com/njy044
Then the problem should be fixed. If you want to give it a try, enter the code in the custom CSS section of the theme panel

.tdb_template_106606 .tdb_single_featured_image {
margin-bottom: -15px !important;
}

Let me know if the code doesn’t work, I will modify it or try something else.

Thanks

Hi,

That would be the 9.6.1 theme version, you can download it from here
– https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

From what I know there are no issues currently with the cloud library plugin, haven’t seen other reports. There was an issue a few days back when the cloud server was down for a while, that has been taken care of.
What is the error you are getting? I will pass it along to the developer team. Let me know if possible.

Thanks

Hi,

The theme doesn’t have popups, you could try some plugins
– https://www.isitwp.com/best-wordpress-popup-plugins-compared/
– https://www.quicksprout.com/best-wordpress-popup-plugin/
Try free plugins if possible.

Thanks