By email is quite secure, this is how we in all cases request sensitive information like admin access. Never by the forum, the topics can be seen by all forum users.
You can for example provide us with a temporary admin account, which you can remove after we get to the bottom of this issue.

Hi,

Sorry for the delay, please try not to reply multiple times in the topic as this will only delay the response from our part. It will refresh the topic date and move it to the back of the line, we reply from oldest to newest at all times.

Regarding the issue, there have been other reports concerning that plugin. Some users mention conflicts with the theme, or errors. We haven’t made any testing with the plugin up to this point unfortunately, I could not say what is causing problems.
Maybe our developers will get around to make some tests with it, I can’t promise anything however. Sorry for the inconvenience.

The theme can only be downloaded from themeforest – https://tagdiv.com/update-newspaper-theme/
The latest version can always be downloaded from there.

Thanks

Hi,

1. At the end of posts there is an author box – http://prntscr.com/njxh0t if that is what you want to remove there is a setting for it – http://prntscr.com/njxh94
The author name at the beginning of the post can also be disabled
– http://prntscr.com/njxhkr
This author box doesn’t appear on pages. On pages there will be an author name in modules, this can be disabled in general if needed – http://prntscr.com/njxhwx

2. The post views can be disabled in the theme panel as well – http://prntscr.com/njxi87
On pages these do not appear.

3. That is possible, you can choose which socials will appear, and also the style
– https://forum.tagdiv.com/sharing/
Note that some socials will only appear on mobile, for example WhatsApp.

Please let me know if you have more questions.
Thanks

Hi,

On the reference website you mention the current page is also highlighted
– http://prntscr.com/njxd7n
The home menu item is not active when on home, because it leads to a different URL it seems – http://prntscr.com/njxdok and that URL is then redirected to the homepage
– http://prntscr.com/njxe6g
So it is not detected as the current menu item because of this.

For the other website I can give you code to make the current menu item not highlighted
– http://prntscr.com/njxfkv
Enter it in the Theme panel custom CSS section

.td-header-wrap .black-menu .sf-menu > .current-menu-item > a {
background-color: #222222;
}

Hi,

It is in low quality because a small thumbnail is used. When setting the image, please select a larger size or the full size, for a quality result – http://prntscr.com/njx8h1
– http://prntscr.com/njx8ne
If a thumbnail is used it will be stretched, the result will not be so good.

Thanks

Hi,

1. That is possible with some CSS. A code like this will center align the title for that smart list style – http://prntscr.com/njx38s

.td_smart_list_8 .td-number-and-title {
text-align: center;
}

It will align it regardless of using a sidebar or not.

2. A post can have only one featured image set. Such a result visually could be achieved if for example you use a cloud template and enter an image element in the post template, and position it over the featured image. Like in this quick example
– http://prntscr.com/njx65m
But that image will be the same for all posts that use that post template, it won’t be a different image unless more post template are created each with a different image.

Thanks

Hi,

There is a known issue currently with single image elements used in pages built with WPBakery, when the tagDiv composer is also active. It has been identified however and will be fixed in the next theme update. Sorry for this inconvenience.

I can provide you with the fix for the time being – https://forum.tagdiv.com/topic/single-image-widget-settings/

If there are other issues as well, please post a link to the website so I can inspect it. Let me know.

Thanks

Hi,

For me it happens in Chrome on desktop, seems that after using the block ajax pagination the loaded posts are not posts from which the block has been filtered by. Also I saw duplicates after a few loads.

Also the block on the bottom of the page, the one with the load more behaves the same. The loaded posts don’t belong to the category set in the filter, and there are duplicate posts again, for example – http://prntscr.com/njwr5g

Seems to happen in all the pages, quite unusual. We could take a closer look at it, send us an email at contact@tagdiv.com and provide admin login, also include a link to this topic in the email. We may need to deactivate plugins and the child theme for testing. Let us know.

Thanks

This CSS I used is based on the text with title element. If this solution is not the best, maybe you can construct this box with HTML and CSS, and use no composer elements.
I don’t have a guide for this, there should be some online. For example like this
– https://www.bforbloggers.com/content-boxes/

Hi,

That should not happen, the just AMP option when selected will show the mobile theme only on AMP. The rest of the visitors will see the default responsive version (no mobile theme)
– http://prntscr.com/njwa38

Please post a link to the website so I can take a look.

Thanks

Hi,

Sorry for this inconvenience, please send us an email at contact@tagdiv.com so we can take a look first hand. Provide admin login in the email. Also include a link to this topic in the email.

Hi,

1. There are a few ways. For example you can edit the post, then check which post template is used – http://prntscr.com/njw3e7
If you need help, provide some links to some pages on your website, so I can take a look.

2. They will be lost unfortunately. With older theme versions it would have been possible to do it in a child theme, which is more update proof. But now after the 9.7 update the post template files (except the default post template that can still be modified in a child theme) are in the composer plugin so a child theme won’t work for them.

This current functionality may change in the future, to allow safer and more reliable customization of the theme files. I can’t say for sure what will happen.

Thanks

Hi,

I see the broken icons, quite unusual. There is an unusual error leading to the old AMP plugin included in the theme package – http://prntscr.com/njvzpm
Google seems to try to serve the icons from the old plugin, which is not possible since the plugin is not used anymore.

Google should refresh the cache eventually and the issue will fix itself, from what I can find there is no way to do a refresh for the whole website at once
– https://support.google.com/webmasters/forum/AAAA2Jdx3sUu-NxYVzwmcM/?hl=en&msgid=qIpiBA4VAwAJ&gpf=d/msg/webmasters/u-NxYVzwmcM/qIpiBA4VAwAJ
– https://getmxt.com/update-google-amp-cache

Thanks

Hi,

That is possible, there is a page template that will allow it
– https://forum.tagdiv.com/page-templates-2/
The Page Builder + Overlay Menu can do that, like in this demo for example
– https://demo.tagdiv.com/newspaper_nature/

Thanks

Hi,

@printing3d This method is quite old, there are other ways now. Now it is possible to create category templates with the tagDiv composer (cloud templates)
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
– https://cloud.tagdiv.com/#/load/Category

Using a cloud category template, the category description is an element, it can be positioned in any location possible – http://prntscr.com/njvs57 so displaying it just before the footer is a matter of drag and drop – http://prntscr.com/njvsjj

The code solution may still work, but it would be impractical. Since the 9.7 update many theme files were moved in the tagDiv composer plugin – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
So they can’t be modified in a child theme anymore, they have to be modified in the plugin. This means this modification will have to be made after each theme update. The category template files are now here – http://prntscr.com/njvtzb

Let me know if you have more questions.
Thanks

Hi,

I appologize for the delay. From what I can see AMP is not active on your website, or at least for the posts I checked
– http://prntscr.com/njvnsu – http://prntscr.com/njvo08 – http://prntscr.com/njvo4u
So there is no relation between the posts and an AMP version to be indexed by Google. The mobile theme is active but AMP is not, maybe you did not activate one of the options that use AMP – http://prntscr.com/njvpjz you could check that as a first step.

To test if AMP works use /?amp at the end of the URL or use an online validator or tester
– https://validator.ampproject.org/

Thanks

Hi,

Try adding it in the AMP analytics section – http://prntscr.com/njvluz
– https://amp.dev/documentation/guides-and-tutorials/optimize-measure/configure-analytics/analytics-vendors

Can’t find any precise information or documentation about it, here are some more topics
– https://stackoverflow.com/questions/45455167/how-to-add-facebooks-pixel-into-googles-amp
– https://amp.dev/documentation/examples/components/amp-pixel/
– https://github.com/ampproject/amphtml/issues/20297

Thanks

Hi,

That would be correct, the theme will create thumbnails (the sizes which are enabled) from each image that is uploaded in the media library – https://forum.tagdiv.com/theme-thumbs/
These will be displayed in various locations and elements, when needed.

1. Changing the post template won’t remove the thumbnails that were created or which will be created. But regardless of this, the post template of a post can be changed only by editing each post, this would take a lot of time however if there are many posts.
These topics may be of use if you would like to attempt this in the database
– https://forum.tagdiv.com/topic/apply-a-single-post-template-globally/
Make a backup of the database before, or try it at first in a local or sub-domain copy/clone of the website.

2. Depends on the post template you want to use, these would be the sizes predefined post templates use – http://prntscr.com/njvdgj

The thumbnails will be created regardless of planning to use them or not, in case they are needed. There are plugins that can be used to remove unused thumbnails
– https://www.webnots.com/how-to-cleanup-thumbnails-in-wordpress/
This plugin – https://wordpress.org/plugins/regenerate-thumbnails/ should be able to do that. It has an option to remove unused thumbnails, this should reduce the size considerably.

Let me know if you have more questions.
Thanks

Hi,

Since theme update 9.7 most of the theme files have been moved in the tagDiv composer plugin – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
As a consequence the child theme is limited to just a few files from the theme now.

So the file you are looking for is now here – http://prntscr.com/njv7ah and it can’t be modified in the child theme anymore. You would have to modify it there if this is required. Please let me know if you have more questions.

Thanks

Hi,

@cosmacelf Seems it does – https://helpx.adobe.com/fonts/using/embed-codes.html

You could add that code in the theme panel analytics section – http://prntscr.com/njubu8
It will be loaded in the theme header. Or if you use a child theme, enter it in the theme header file – http://prntscr.com/njucy2

Either of these methods should work.

Thanks

Hi,

That is the default theme demo – https://forum.tagdiv.com/installing-demos/
Pages will be provided when a demo is installed, with content – http://prntscr.com/nju4q3

Then the demo homepage will be imported and you can edit it with the composer, and configure the elements in it to show the posts you want
– https://forum.tagdiv.com/block-settings-guide/
Also replace the other demo elements with your own (logo, menus etc).

If you want just the homepage, I can provide you with the code for it, here it is
– https://pastebin.com/6hejgpuE
You can enter this code in a new page – http://prntscr.com/nju7gc then edit it with the composer and configure it. The default demo doesn’t have many specific elements, it is the simplest demo.

Let me know if you have more questions, or you need help.
Thanks

Hi,

The mobile editor is for simple text, images, and what is possible with it. Entering composer shortcodes in it will not work properly and may cause problems. The mobile version is separated from composer elements and the main theme, it has it’s own files, doesn’t have many settings that may slow it down etc. This is why it is faster.

If displaying composer elements on mobile is needed, the solution is to disable the mobile theme plugin.

What exactly would you like to edit regarding the mobile latest articles section? If you want to do code modifications to it, in the homepage, the file is here (since update 9.7)
– http://prntscr.com/nju3hb

Thanks

Hi,

Sorry for the delay and inconvenience, there are many topics currently, and also taking into account the previous days off mentioned in the top banner. We try to reply as soon as possible.

What you say is correct, there will be a solution found in this matter. Currently the thumbnail used will be a 696px size – http://prntscr.com/njtwz6
You could replace that size there with a larger thumbnail, there would be only one that is larger than 1200px – http://prntscr.com/njtxb9 – http://prntscr.com/njtxff
This would be a solution for the moment.

Thanks

Hi,

Unfortunately not, up to this moment such options were not added in the theme. I can’t say when they will be added, sorry again.

Hi,

The easiest way would be with some CSS, like this – http://prntscr.com/njtnh3
This code can be entered in the Theme panel->Mobile theme->Custom CSS code section

.category .td-category-description {
display: none;
}

Thanks